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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
May 26, 2023
The worst service department. I had to bring my vehicle back several times for the same thing…talk about a waste of time. I’ve bought my last 5 leases from Suburban, but the servi I had to bring my vehicle back several times for the same thing…talk about a waste of time. I’ve bought my last 5 leases from Suburban, but the service department has sealed the deal…I have to find a new salesman and dealership More
by Raycwillingham
Employees Worked With
May 23, 2023
I just had a oil change done this Saturday they did not rotate my tires and they did not do a 15 point inspection can’t understand and it was still trying to charge me for how do I know they did not change rotate my tires and they did not do a 15 point inspection can’t understand and it was still trying to charge me for how do I know they did not change my tire because I had my wheel lock on me😯 More
by William Smith
Employees Worked With
May 19, 2023
Brian is the best. Work was quick and professional. Car was clean and ready to go in record time. Waiting area comfortable. Work was quick and professional. Car was clean and ready to go in record time. Waiting area comfortable. More
by craigrm
Employees Worked With
May 15, 2023
First class. Factory trained technicians. The latest in car repair. Senior level techs. Lots Of them. Factory trained technicians. The latest in car repair. Senior level techs. Lots Of them. More
by KenRogulski
May 14, 2023
Chris was a really good seller he explained everything, and the finance person was so accurate with the information regarding credit , otherwise I’m happy with my new hybrid car and the finance person was so accurate with the information regarding credit , otherwise I’m happy with my new hybrid car More
by david m.
May 12, 2023
Very courteous professional and approachable. This is why I keep coming back. They go the extra mile This is why I keep coming back. They go the extra mile More
by derrickdevine4545
Employees Worked With
May 12, 2023
Service was good , Mr. Leon Stoudemire is a great salesman he was very patient and made us feel very comfortable with asking questions. Leon Stoudemire is a great salesman he was very patient and made us feel very comfortable with asking questions. More
by brywat15
Employees Worked With
May 10, 2023
Very friendly staff. Leon S helped me get the cehicle I needed in timely fashion. Leon S helped me get the cehicle I needed in timely fashion. More
by pauldeanbalog
May 04, 2023
The experience was family like, smiles, great hospitality, service was. Great, waiting time was exact had a great time with service tech thank you. hospitality, service was. Great, waiting time was exact had a great time with service tech thank you. More
by Speedy 10
Employees Worked With
April 28, 2023
The staff was professional, courteous, patient, positive attitude and displayed passion for providing quality customer service attitude and displayed passion for providing quality customer service More
by Ri Ri
