Suburban Ford of Ferndale

The salesperson was great and the dealership is in a perfect spot for me to get to for service if I need to. perfect spot for me to get to for service if I need to. More

Everyone was very polite and professional and my salesperson was particularly helpful and knowledgeable about the product. salesperson was particularly helpful and knowledgeable about the product. More

Hands down, the best experience we've ever had buying a car. We've purchased many cars and I've never enjoyed the experience from a dealer-until we met Moe at Suburban Ford of Ferndale. He took the time to car. We've purchased many cars and I've never enjoyed the experience from a dealer-until we met Moe at Suburban Ford of Ferndale. He took the time to not only answer our questions, but had prompt communication via phone and text leading up to our delivery date. He made the process seamless, easy, and was so friendly. Moe made our car buying experience fun. I would definitely drive 4+ hours again just to be able to work with Moe again. Great dealer and friendly, knowledgeable staff. More

Dealership had a take it or leave it attitude since new ownership. Other Suburban dealers have a complete different attitude. Price was good so we purchased. But clueless when it comes to customer service ownership. Other Suburban dealers have a complete different attitude. Price was good so we purchased. But clueless when it comes to customer service More

I am owed a second key to my vehicle and no one has called me on the matter. This issue is being resolved. Thank you. called me on the matter. This issue is being resolved. Thank you. More

Julian, Antonio and the entire team at Suburban Ford were amazing to work with. I’d recently worked with several dealers across the country, and I can attest that these guys are as good as any! They hooked m amazing to work with. I’d recently worked with several dealers across the country, and I can attest that these guys are as good as any! They hooked me up with a good-as-new luxury car at a great price. Highly recommend!!! More

Seemingly unorganized and Not customer oriented in working for customer service after point of sale. working for customer service after point of sale. More

Our salesman, Leon Stoudemire was awesome! This was my first time meeting him. This dealership was close to home and I selected him after reading reviews from this very site, DealerRater. I wa This was my first time meeting him. This dealership was close to home and I selected him after reading reviews from this very site, DealerRater. I was not disappointed. The reviews were right. He was very professional, knowledgeable, and most important to me, honest and straight-forward about the options I had in my price range. He got me into the vehicle I am pleased with. I'm sure he can do the same for you! Team Leon Stoudemire! Just another observation, meeting with the finance department is never the most fun thing about the new automobile experience, especially when you are on a budget in this current economy. Tone down the pressure about 2-3 notches in purchasing additional options when you have already reached your limit. Anxiety reached about a 8 and half. More

After inquiring about a vehicle in stock, Lane gave me a significant amount of attitude because we were shopping around. I wasn’t ready to commit to any one vehicle yet, and when I tried to tell her that, s significant amount of attitude because we were shopping around. I wasn’t ready to commit to any one vehicle yet, and when I tried to tell her that, she hung up on me. More

Just a special thank you for letting me drive every car on the lot. Love my final choice. I'll always remember your kindness and patience. on the lot. Love my final choice. I'll always remember your kindness and patience. More