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Suburban Ford of Ferndale

Ferndale, MI

Overview
Employees
Reviews
Vehicles
4.1
561 Reviews
SUBURBAN FORD OF FERNDALE It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms. When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out. For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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21600 Woodward Ave

Ferndale, MI

48220

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Showing 561 reviews

November 22, 2024

Our salesman was great ! Very knowledge and we left satisfied with our purchase We will recommend the dealership to others and will bring our car to this dealer for servic More

by Gmitchell
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy 5
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November 19, 2024

People were great! Got exactly what I wanted. See Josh Acros if your looking for a vehicle! More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
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Nov 20, 2024 -

Suburban Ford of Ferndale responded

It's great to hear you had a good time with our team at Suburban Ford of Ferndale. We'll be sure to share this with Josh Acros and appreciate your recommendation! See you next time.

November 17, 2024

Everyone was so very nice. Josh was excellent! He helped me find the vehicle I wanted in a price range I can afford. More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
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Nov 19, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Josh and the team at Suburban Ford of Ferndale provided you with excellent service. Enjoy your new vehicle, and thank you for choosing us!

November 15, 2024

A great little boutique dealership with excellent and helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford. More

by Scott K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nipa Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Stoudemire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fortuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Arcos Sales Representative
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Nov 18, 2024 -

Suburban Ford of Ferndale responded

Hi Scott, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear that Josh and the team provided excellent service. We appreciate your support!

November 12, 2024

Really did a great job, felt like they listened and were able to make a great deal happen. More

by beccaferguson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Suburban Ford of Ferndale responded

Hi Becca, we're glad our team was able to work out a good deal for you! Thank you for trusting us and we look forward to having you back at Suburban Ford of Ferndale.

November 01, 2024

Environment is friendly and area is kept nice and clean. Services were prompt and each transaction was thoroughly explained. More

by M.sanders21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin Fogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Arcos. 5 stars
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Nov 04, 2024 -

Suburban Ford of Ferndale responded

Thank you for the positive feedback! We're glad to hear that our team at Suburban Ford of Ferndale provided a friendly and efficient experience. We appreciate your support!

October 27, 2024

Joshua was very nice and helpful. ..I was there most of the day. But he was very nice More

by kathareenflythe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 28, 2024 -

Suburban Ford of Ferndale responded

It makes us happy to hear you had a great experience with Joshua! Thank you for your kind words. We look forward to seeing you again soon!

October 19, 2024

Salesperson, Christopher was great, and took time to explain features of vehicle. Also, got good trade-in offer More

by annis1rw
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Christopher provided excellent service and helped you understand your vehicle's features at Suburban Ford of Ferndale. It's great to know you received a good trade-in offer as well! Thank you for choosing us!

October 11, 2024

Great dealership and great people. Josh and Antonio were the best and when I arrived I got the exact same deal they promised. Highly recommend More

by Khaled Alzowkari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh and Antonio
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Oct 11, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Josh and Antonio delivered on their promises at Suburban Ford of Ferndale. Thank you for the recommendation!

October 10, 2024

Was greeted immediately! Very straight forward and stress free experience. I was very nervous to go and buy a car all by myself and they made it easy! Sammy was really patien More

by Georgiaolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vultaggio
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Oct 11, 2024 -

Suburban Ford of Ferndale responded

It's wonderful to hear that Sammy and the team at Suburban Ford of Ferndale made your car buying experience stress-free and straightforward. Thank you for recommending us! Enjoy your new ride!

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