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Suburban Chrysler Dodge Jeep Ram of Troy - Service Center

Troy, MI

3.2
104 Reviews

104 Reviews of Suburban Chrysler Dodge Jeep Ram of Troy - Service Center

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February 28, 2016

Very Satisfied Gary Gonzalez was very courteous, personable, and professional. I will definalty refer others to this dealership and I will return if I have any servi More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gonzalez
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Lee, we are happy you had such a great experience at our dealership with Gary. Customer service is our number one priority and we look forward to serving you when you come in for service!

February 28, 2016

Best service experience ever! Great staff Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler More

by BigD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Toubassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you have been so satisfied with your dealership experience and we look forward to serving you again in the future!

December 30, 2015

Amazing people Every visit is a pleasure, and never issues having to bring the vehicle ball. In other words no comebacks that are unnecessary! Thanks! I will be back More

by Hemirubicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Toubassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you have been so satisfied with your dealership experience and we look forward to serving you again in the future!

December 06, 2015

Five start all the way around Excellent customer service. They were fast friendly and courteous. Thanks again Suburban Chrysler Dodge Jeep Ram of Troy. You guys are the best!! I'll More

by tb516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so happy to hear that you had such a pleasurable experience with us! We try our best to have great customer service and to make sure the customer walks out satisfied with their purchase! We hope you enjoy your new vehicle and we hope to work with you again soon!

November 10, 2015

George Toubassi is my "Go to Guy" for all my service needs! I have been coming to Suburban ever since they acquired the C-J-D franchise. I have worked and known the Service Manager Jim Grove for a number of yea More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Mike, we are so happy to have you as a returning customer and we are so pleased to hear your experience with Jim and George have been so positive. We hope to continue receiving your business and we look forward to your next visit!

November 09, 2015

Great service Thanks Fred for the excellent service. Speedy and saved me money too. Stop in to see Fred when you need service and need it fast. Thanks again. More

by Happy customer.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

October 10, 2015

I recommend this dealer for service. The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car fro More

by Dhafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Maniaci, David Miller
Oct 14, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks you for your feedback and trusting us to service your vehicle. We will definitely take your recommendations under advisement and continue to improve the service we provide our valued customers. If there is anything we can do for you in the future, please do not hesitate to ask.

April 18, 2015

Excellent service! I always prefer Suburban over other dealerships simply because of the staff they have there. George in the service aisle always makes my visit seamles More

by fleszarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2015

great service George was very helpful and professional. He kept me updated thru the service process. Jeep was done right and fast . will recommend george and dealer More

by jeep 303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2015

Great customer service Service was exactly as promised. George made my service visit an easy one. I Appreciated the car wash. Felt like i was in a new vehicle again. I More

by portertt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 12, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback and for trusting us with your vehicle! Customer service & satisfaction is always a top priority, and we're glad to hear your recent experience with us was a positive one! We look forward to working with you again!

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