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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,639 reviews
April 01, 2015
2015 Jeep Grand Cherokee Purchase I was recently in the market for a new vehicle. I was considering the purchase of a new GM product, but the Jeep Grand Cherokee was on my list as well I was recently in the market for a new vehicle. I was considering the purchase of a new GM product, but the Jeep Grand Cherokee was on my list as well. The sales person that I worked with at Suburban Jeep of Troy was John Silisavage. He was very helpful, and very attentive. I told him that if he could get me the deal that I wanted on the Jeep Grand Cherokee then I would buy it. He did what it took to make the deal happen. More
by jjeepjj
Employees Worked With
John Silisavage
March 31, 2015
Wonderful and easy Jeep buying experience! Super easy and hassle free! They had exactly what I wanted, stayed in quick and friendly communication, and the waiting time is minimal. Super nice to Super easy and hassle free! They had exactly what I wanted, stayed in quick and friendly communication, and the waiting time is minimal. Super nice touch to have snacks and water coupled with comfy chairs and televisions to keep your mind off waiting :) Very professional, but not overly annoying whoop whoop! I went to 5 other dealerships to ensure I got the most for my money and kind of annoyed I wasted my time going to other places. Steve the sales guy is super chill, did not feel one bit of pressure, and he was very knowledgeable about the Jeep and very patient showing me how to use the features. I was a bit nervous heading into the shopping experience being a female who knows nothing about cars, but felt very at ease during whole process. I will buy there again when the time comes. Hands down best car buying adventure I have ever had. Thanks Steve! Oh, and the finance guy! He was cool also :) More
by carpenter201
March 30, 2015
Great experience, thank you Nick! We worked with Nick Penrose for about a month until we finally found a lightly used car we loved. Nick made the process as smooth as possible and stay We worked with Nick Penrose for about a month until we finally found a lightly used car we loved. Nick made the process as smooth as possible and stayed within our budget! I highly recommend Nick to anyone who is looking to buy a car. More
by Daniella Kamel
Employees Worked With
Nick Penrose
March 26, 2015
First experience with a new Chrysler 200 lease Noah Webb and Brandon Stiltner were friendly and very helpful putting together an affordable lease package on a 2015 Chrysler 200. We traded in a 200 Noah Webb and Brandon Stiltner were friendly and very helpful putting together an affordable lease package on a 2015 Chrysler 200. We traded in a 2002 Dodge Neon. Noah was very knowledgeable about the electronic technology associated with the vehicle and took time to patiently demonstrate its use and answer our questions. The whole experience was very positive and efficient. Thank you! More
by dougstra
Employees Worked With
Brandon Stiltner, Noah Webb
March 26, 2015
Great Goos service, usually fast when it comes to time of repairs and recalls, always calls when car is done and ready! Fred is the best Goos service, usually fast when it comes to time of repairs and recalls, always calls when car is done and ready! Fred is the best More
by Babyev01
March 25, 2015
Awesome experience! Thank you! Purchased my first car, a 2015 Jeep Wrangler Rubicon! Rick Larue was the friendliest, most helpful salesman my family has ever worked with. He truly Purchased my first car, a 2015 Jeep Wrangler Rubicon! Rick Larue was the friendliest, most helpful salesman my family has ever worked with. He truly cared about finding me the car with everything I wanted and took the time to answer all my questions. Rick went above and beyond to make sure I had the best experience possible. When I came to the dealership to pick up my Jeep, Rick had it decorated with maize and blue balloons and a sign to congratulate me on my first car purchase. I will absolutely recommend Rick to all my family and friends! More
by kaylamil
March 19, 2015
Thank you! Today I drove off in a 2015 jeep wrangler, my dream car. I want to thank Jacki and Brandon for being so helpful and friendly! Today I drove off in a 2015 jeep wrangler, my dream car. I want to thank Jacki and Brandon for being so helpful and friendly! More
by estrella
Employees Worked With
Brandon Stiltner, Jacki Burke
March 18, 2015
Warrenty work on new Jeep Wrangler Fred Gregory scheduled the work and it was completed in a timely professional manner. Everything worked as expected. The dealership provided a compl Fred Gregory scheduled the work and it was completed in a timely professional manner. Everything worked as expected. The dealership provided a complimentary shuttle to take me home after dropping off the vehicle. Car was delivered on time and the exterior was washed when delivered. More
by coachts
Employees Worked With
March 17, 2015
Exciting purchase experience I am a proud owner of a new 2015 Dodge Challenger SRT Hellcat. I cannot express enough appreciation for Maria Kovach. She is very professional and a I am a proud owner of a new 2015 Dodge Challenger SRT Hellcat. I cannot express enough appreciation for Maria Kovach. She is very professional and always available to answer questions. Maria made the purchase of a Hellcat very pleasant and fun! More
by AlanK
Employees Worked With
March 15, 2015
Dreaded repairs made easy I had three gasket leaks that had to be repaired on my 2009 Dodge Grand Caravan - not the type of stuff anyone likes to pay for. They made it as painl I had three gasket leaks that had to be repaired on my 2009 Dodge Grand Caravan - not the type of stuff anyone likes to pay for. They made it as painless as possible - Fred Gregory was a great help. More
by Vanna Silver
Employees Worked With
