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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,622 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,622 reviews

March 03, 2024

My salesman, Ryan was great to work with. I struggled a bit with their sales manager but in the end was able to come to a satisfactory resolution. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simono
Mar 04, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Theresa, we appreciate your feedback and are glad to know Ryan was a great help. We always aim for satisfaction and it's good to know you reached a resolution. Thanks for choosing Suburban Chrysler Dodge Jeep Ram of Troy!

March 02, 2024

“I was fortunate enough to get a company car from my place of work and therefore had to get rid of my current Jeep Grand Cherokee. As a single woman I was worried I was going to get treated unfairly. Af More

by Yvonne21
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Yvonne, it's great to hear that Anthony was able to assist you and make the process smooth at Suburban Chrysler Dodge Jeep Ram of Troy. We appreciate your recommendation!

March 02, 2024

Reggie was professional and curious. Had everything ready,was a smooth and enjoyable process all around. More

by russellpfahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad to know that Reggie made your experience smooth and enjoyable at Suburban Chrysler Dodge Jeep Ram of Troy. Thanks for the positive feedback!

February 28, 2024

Anthony Abdullah was amazing to work with and from the moment I started working with him, I felt comfortable and confident in his hands. I was specifically looking for a Jeep Grand Cherokee and he was an More

by cleighmoffett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hello, We're so glad to know that Anthony and Alan made your experience at Suburban Chrysler Dodge Jeep Ram of Troy a great one! It's wonderful to see how comfortable you felt during the process. We look forward to seeing you next time, happy driving with your new Jeep Grand Cherokee!

February 23, 2024

Joe is a great service advisor and is willing to go the extra maile to make sure the job is done right. More

by Troy Consumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Craddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry the service advisor for oil changes is outstanding.
Feb 23, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Troy, it's great to know that Joe went the extra mile for you at Suburban Chrysler Dodge Jeep Ram of Troy. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

Reggie Williams is a joy to work with. He made the car purchasing processing clear, fast, and was transparent throughout the process. Would definitely recommend him! More

by KM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad to know Reggie made your car buying experience at Suburban Chrysler Dodge Jeep Ram of Troy a pleasant one! We appreciate the recommendation and look forward to assisting you in the future.

February 22, 2024

I was looking for a very specific vehicle, and I was able to find it at this dealership. Jake was AMAZING through the whole process. If you’re looking for a new car, I highly recommend Jake. I am tax exempt More

by Constance.taylor2240
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Soules
Feb 23, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're so glad to know that Jake was able to assist you throughout your car buying process at Suburban Chrysler Dodge Jeep Ram of Troy. It's important for us to ensure our customers' needs are met, even in unique situations like yours. Thanks for recommending us and we hope you enjoy your new vehicle!

February 19, 2024

First time doing business with Suburban Chrysler of Troy and Jarod Bell. Definitely recommend this dealership and this particular Sales Consultant based on my experience there. Jarod was very professional, More

by Fazzmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bajoka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to know that your first experience with Suburban Chrysler Dodge Jeep Ram of Troy and our sales consultant, Jarod Bell, was a positive one. We strive for professionalism and building lasting relationships with our customers - it's great to see we hit the mark! Enjoy your new vehicle and thank you for choosing us!

February 18, 2024

I had a great experience at this dealership; especially with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and w More

by tferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to know that Jarod provided you with such a great experience at Suburban Chrysler Dodge Jeep Ram of Troy. We'll be sure to pass on your kind words and appreciation! Enjoy your new car!

February 11, 2024

Kyle was amazing! I’m turning 16 and my parents decided to surprise me with the car I wanted and he played along with it so well which made the experience so much cool More

by bentoby29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're so glad to know that Kyle made your car surprise extra special here at Suburban Chrysler Dodge Jeep Ram of Troy! It's great to see you had a memorable experience and are happy with how everything went. Enjoy the new ride, and thanks for sharing this review!

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