Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,639 reviews
October 26, 2015
Jim was awesome! I was tired of talking to salesmen at other dealerships who didn't know anything. I walked in here and said I needed someone who knew what they were t I was tired of talking to salesmen at other dealerships who didn't know anything. I walked in here and said I needed someone who knew what they were talking about. I knew exactly what we wanted and could afford. Jim was a NEW cars dealer but said he wasn't busy and would be glad to help me. So we sat a talked, I told him everything we wanted and he handled the rest! He even got us a better finance deal than we walked in with........VERY impressive! Would Highly recommend this guy! Thanks SO much Jim! More
by lauren
Employees Worked With
Jim Levandusky
October 22, 2015
AMAZING, RESPECTFUL, AWESOME! Chris Campbell gives you the best deals!! Thanks for hooking me up with my 2016 Dodge Charger Scatpack! Go to him for anything you need! Chris Campbell gives you the best deals!! Thanks for hooking me up with my 2016 Dodge Charger Scatpack! Go to him for anything you need! More
by Fastone12
Employees Worked With
Brandon Stiltner, Chris Campbell
October 22, 2015
Chris was very helpful and pleasant Very positive experience, however, to close on the car and do the paperwork took 1.5 hours as it was a friday afternoon, would be better if this was i Very positive experience, however, to close on the car and do the paperwork took 1.5 hours as it was a friday afternoon, would be better if this was improved. I worked close and left while the car was being prepared, I don't understand why I could not just return and sign it immediately. My deposit was done at the time of purchase, it was just signing documents. Other than this part, overall very postive. More
by HUNTER2027
Employees Worked With
Chris Campbell
October 19, 2015
Satisfied Customer I found a 2014 Jeep Grand Cherokee on Autotrader that was exactly what I wanted. I emailed about my interest late at night, had a call from WIlliam B I found a 2014 Jeep Grand Cherokee on Autotrader that was exactly what I wanted. I emailed about my interest late at night, had a call from WIlliam Brys the next morning, agreed on a price and put a deposit on the vehicle to hold it until it could be picked up--all within 24 hours. When I picked up the vehicle, all I had to do was sign some papers, provide payment, and get the keys. Very good, stress-free experience. I got exactly what I wanted and paid for. More
by smckay
Employees Worked With
William Brys
October 12, 2015
Great sales team. Especially Chris Campbell I had a fantastic experience with Chris Campbell at Suburban Chrysler, Jeep, Ram. He had me in my new Jeep in no time and everything was effortless. I had a fantastic experience with Chris Campbell at Suburban Chrysler, Jeep, Ram. He had me in my new Jeep in no time and everything was effortless. More
by JeffH
Employees Worked With
Chris Campbell
October 10, 2015
I recommend this dealer for service. The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car fro The service provided is very good. The time was relatively long, but may be I did book an appointment. I would suggest that beside washing the car from outside, it would be very nice if you can offer inside vaccume just like other dealers (not chrysler dealers). More
by Dhafar
October 06, 2015
Panless car buying experience. Bill Brys was very easy to work with. He understood my expectations and what I wanted in a vehicle. Bill got me the vehicle that I wanted and worked Bill Brys was very easy to work with. He understood my expectations and what I wanted in a vehicle. Bill got me the vehicle that I wanted and worked hard to get me the price I needed. I left feeling like a good deal was struck. The vehicle was already priced competitively but Bill worked with me to get an even better deal. Great experience. More
by KR
Employees Worked With
William Brys
October 05, 2015
Courteous professional Chris was very knowledgeable and accommodating making sure we test drove all the vehicles I had interest in and was not high pressure. My previous ve Chris was very knowledgeable and accommodating making sure we test drove all the vehicles I had interest in and was not high pressure. My previous vehicles were purchased from a competitor in Highland MI. As long as Chris is there I'll see you in 36 months if not before. thanks... More
by barryv
Employees Worked With
Chris Campbell
October 02, 2015
Great pre-owned car salesman Ask for Steve Sylvester....first time Jeep buyer, Steve had Jeep meticulously cleaned to my perfection, which was no small feat, and most importantly Ask for Steve Sylvester....first time Jeep buyer, Steve had Jeep meticulously cleaned to my perfection, which was no small feat, and most importantly he didn't pressure me into the purchase as most salesman often do. Overall, very pleasant experience but obviously can't attest to the other salesman. Thanks Steve More
by Altitude
Employees Worked With
Steve Sylvester
September 30, 2015
Great Staff Great Experience, I feel that both parties left happy. No pressure, great service, great prices, huge inventory. Bill Brys was a pleasure to work Great Experience, I feel that both parties left happy. No pressure, great service, great prices, huge inventory. Bill Brys was a pleasure to work with. Thank you More
by Great Durango
Employees Worked With
William Brys
