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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

November 25, 2015

Repeat customer with Rick LaRue This is the second Jeep Grand Cherokee I leased with Rick LaRue and I will be back for a 3rd. He defines customer service. I will recommend him to an More

by bRad2day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larue, Brandon Stiltner
Dec 08, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your continued business and for the great feedback! Congratulations on another Jeep Grand Cherokee! Enjoy this one, and we look forward to helping you with number three when the time comes!

November 25, 2015

ecxellent service Dealership was busy,yet assignment of dedicated dealer was quick Chad Kozumplik was friendly helpful and located vehicle exactly to disclosed require More

by GrazynaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at the right price, with the best service, and great team to support them down the road. We're glad to hear your new car, and your customer experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

November 22, 2015

New Grand Cherokee Derrick was great to work with and took care of everything professionally and efficiently. Did a great job of walking me through the features of my ne More

by Jeep II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stiltner, Tom Keech, Derrick Walker
Dec 08, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Congratulations on another new Jeep! Thanks for trusting us with your business and for the excellent feedback! It's always a pleasure working with customers like you. We look forward to helping you with the next one when the time comes, and taking care of your service needs in between.

November 18, 2015

Go anywhere else. Not only the worst experience I've ever had buying a car, but the worst experience I've had buying anything, ever. Dishonest, underhanded, and greedy More

by RegretfulRoger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Keech
Nov 23, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hello my name is Ben Heer and I am the retail operations manager here at Suburban Chrysler Dodge Jeep Ram of Troy. We are sorry to hear about your experience and that is not what we expect. Could you please share some additional information about what happened? I would like to see where we failed and if we can do anything to make it better for you. Thanks

November 18, 2015

2nd New Vehicle This Year From This Dealership & Rick LaRue I was in the market for a new vehicle and I contacted Rick LaRue. I have dealt with Rick for a number of years and each time the experience has been g More

by BRut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Larue
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Congratulations on the new Jeep Patriot! It is great to hear that you and Rick have worked together before and that your experience with us has always been a pleasurable one. We hope you continue to enjoy your new Jeep and we look forward to helping you find the next one!

November 16, 2015

Kristine Hill at Suburban Chrysler is Terrific ! Kristine Hill at Suburban Chrysler as usual, was very attentive to finding a good leasing fit for my pocket book and driving experience. She is alway More

by Roch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Roch, thank you for the great feedback! It is so nice to hear that Kristine went the extra mile to make sure you drove off the lot a satisfied customer! Customer service and satisfaction are our top priorities and we are so glad that you could experience that with her. Enjoy your new vehicle and we look forward to working with you again soon!

November 15, 2015

Joe is AWESOME!! This is the 4th car that I have bought through Joe. He is always working hard to ensure we get everything we want at the best price. He never tries to More

by October83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellomo
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are happy you had such a great experience at our dealership with Joe. We strive to make sure the customer gets the right car, at the right price and we are so happy we could do that for you! Enjoy your new vehicle and we look forward to working with you again!

November 15, 2015

Jerry Leruth gives it to you straight so there is no fooling Jerry just gave me what I needed to know to make my decision. I am very short on time and he fit in to my schedule and got things done for me with gre More

by Muzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Leruth
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so happy you’re enjoying your new vehicle! We are pleased to know that Jerry provided you with the service you deserved and we are looking forward to helping you find those next 3 cars!

November 15, 2015

Wonderful Experience I would HIGHLY recommend contacting Rick LaRue to purchase or lease a new vehicle. This was my first time leasing a car, so I went in to the dealershi More

by Ljmatthes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larue, Brandon Stiltner
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you so much for the great feedback! It is great to hear that Rick went above and beyond to make sure you had a pleasurable experience with us. Leasing/buying a new car can be a stressful process and we are glad to hear that he could ease that feeling for you! Congratulations on your new 2016 Jeep Patriot and we look forward to working with you again!

November 14, 2015

Great sales Jerry is awesome and goes beyond the call of duty thank you. He was professional and polite. Never had a problem with him and will continue to go to h More

by Moaldaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Leruth
Dec 10, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so happy Jerry was able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we are looking forward to helping you find the next!

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