Back

Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Contact Dealership

1790 Maplelawn Drive

Troy, MI

48084

Directions

By Type

Showing 1,613 reviews

April 23, 2024

Thank you Todd - I have leased several vehicles through Todd. He is honest, friendly and fast. Todd will do all he can to help you and get you the vehicle you want. He follows up and responds quickly. Do y More

by aseibol
Recommend Dealer
Yes
Employees Worked With
Todd Trayner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're thrilled to learn of your positive experience with Todd at Suburban Chrysler Dodge Jeep Ram of Troy! We value your continued support and appreciate you sharing your review and recommendation. We hope to serve you again in the future, have a wonderful day!

April 16, 2024

I sold my car through at suburban Chrysler. I worked with Anthony Abdullah. He was a pleasure to work with. He gave me a fair price for my car. Had excellent follow thru and made the entire pr More

by soozntodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad to hear that you had a great experience selling your car with us at Suburban Chrysler Dodge Jeep Ram of Troy. It's wonderful to see Anthony was able to provide excellent service and make the process easy for you! Thanks for recommending us, we appreciate it!

April 08, 2024

They get you into the car of your dreams . Very considerate and passionate about what your needs are . More

by riddler9135.mr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're so glad to hear that our team at Suburban Chrysler Dodge Jeep Ram of Troy was able to help you find your dream car! Thank you for acknowledging their passion and consideration. Safe travels in your new ride!

March 30, 2024

I had a very smooth experience financing a vehicle today. Jermaine Rollins was very polite and informative. He got me into the car that I wanted and I am very satisfied with the price and experience overall. More

by tori.toliva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Rollins
Apr 01, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Tori, we're delighted to hear that Jermaine provided you with a smooth and informative experience at Suburban Chrysler Dodge Jeep Ram of Troy. Enjoy your new car!

March 28, 2024

Reginald did an amazing job with setting me up with my jeep wrangler! He did a phenomenal job and went above and beyond! Will definitely come back More

by Ryan.novak46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're so glad to hear that Reginald was able to assist you in finding your Jeep Wrangler at Suburban Chrysler Dodge Jeep Ram of Troy. We appreciate the positive feedback and look forward to seeing you again!

March 26, 2024

I had a great experience and I followed Todd Traynor from his last dealership. Todd and Scott did an amazing job. More

by tsnyder6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bajoka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Trayner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Morosky
Mar 26, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad to hear that Todd and Scott made your experience with us at Suburban Chrysler Dodge Jeep Ram of Troy a great one! Thanks for following them over, we appreciate the support. Safe travels in your new vehicle!

March 23, 2024

This was the best experience I've had purchasing a vehicle. From the minute I walked in the door, to driving away in my new Jeep, the staff was attentive, friendly and professional. Jerod was determin More

by Josh Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Josh, it's fantastic to hear that Jerod and Alan provided you with such a memorable experience at Suburban Chrysler Dodge Jeep Ram of Troy. We're glad we could exceed your expectations! Thanks for recommending us - enjoy your new Jeep!

March 21, 2024

Brought the same vehicle in for the same issue 3 times in the past 4 months. A day after the last pickup, same issue re-occurred. This last time my vehicle was in the shop for 2 weeks, the only communicati More

by tjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Craddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Livingston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi, thank you for taking the time to share your experience with us. It's important that our customers feel valued and informed throughout their service process, so it's disappointing to learn about the level of communication you received. We'd like to discuss this further and see how we can make things right for you moving forward - please reach out at your earliest convenience. Thank you, Fred Gregory - Service Manager - fgregory@suburbancollection.com

March 20, 2024

Anthony Abdullah made the process of me selling my car to the dealership as easy as it could have been and did a great job. Thanks for the help! I’d definitely go back when I’m in the market for a new car. More

by JB248
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad to hear that Anthony made your car-selling process easy at Suburban Chrysler Dodge Jeep Ram of Troy. We appreciate the feedback and look forward to assisting you when it's time for a new vehicle!

March 19, 2024

Kristine is amazing, she helped me with my first lease and now my new lease, I won’t go anywhere but to her! She got me into a Grand Cherokee quickly and smoothly. I honestly wouldn’t recommend anyone el More

by tpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to hear that Kristine was able to assist you with your leases at Suburban Chrysler Dodge Jeep Ram of Troy. It's great hearing how smooth and quick the process was for you! Thanks so much for recommending us, enjoy your new Grand Cherokee!

...
7
...