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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,622 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,622 reviews

July 24, 2024

No problems at all! Flo was very personable and helped us through the purchasing process. We drove off of the lot with the exact vehicle we were looking for! More

by Mumzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Florin Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for sharing your experience! We're glad Flo and the team at Suburban Chrysler Dodge Jeep Ram of Troy could help you find the perfect vehicle. Enjoy your new ride!

July 22, 2024

Ryan helped remedy my issue quickly, understand the department way better than his counterparts. He understood my dissatisfaction with a mistake made by Joe Craddock and took care of it immediately. More

by Aaron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Craddock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Aaron, we're glad to hear that Ryan was able to address your concerns promptly at Suburban Chrysler Dodge Jeep Ram of Troy. Thanks for sharing your experience!

July 20, 2024

Friendly staff , organized lot and offices , sales rep worked with me and understood my situation and worked around it , didn’t push me into any thing , work with the customer needs , I will recommend thi More

by Lionspizza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarod Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to hear that our team at Suburban Chrysler Dodge Jeep Ram of Troy provided a friendly and accommodating experience. Thanks for recommending us, and we look forward to serving your friends and family!

July 12, 2024

I have had the pleasure of working with Todd now for around 20 years with both leases and purchasing vehicles. Todd is always responsive and straightforward, as well as courteous and friendly. I send my More

by jvollmert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Trayner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It's fantastic to hear that Todd has been providing you with excellent service for 20 years at Suburban Chrysler Dodge Jeep Ram of Troy. We appreciate your loyalty and the referrals!

July 05, 2024

Had no problem selling me a piece of xxxx. No help to boot. Bring your pocket book and a lawyer ! More

by Oreo_1_nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Florin Gojcaj
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Parry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We apologize for the frustration and inconvenience you experienced. This is certainly not the level of service we aim to provide, and we'd like to address your concerns directly. Please reach out at your earliest convenience so we can assist further. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com

June 28, 2024

I had the very BEST experience picking up my car! She was sooooo sweet & kept me laughing the entire time. I felt welcomed & like I knew her FOREVER! She even gave me a HUG!! Kristine would get a GOL More

by Nerissa Nicole
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Nerissa, we're delighted to hear that Kristine made your experience at Suburban Chrysler Dodge Jeep Ram of Troy so memorable and enjoyable! Thanks for sharing this wonderful feedback!

June 24, 2024

I recently sold my car to Anthony. I did prior research as to what my vehicle was worth and Anthony at Suburban CDJR of Troy came the closest to my desired price. I also got my check More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Andrea, we're delighted to hear that Anthony provided a smooth and satisfactory experience at Suburban Chrysler Dodge Jeep Ram of Troy. Thanks for recommending us!

June 19, 2024

Overall just an amazing worker, i really recommend Mina, she’ll get you the best sales and deals! 10/10 More

by Haleyfion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Hermiz
Jun 20, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for recommending Mina and sharing your positive experience with Suburban Chrysler Dodge Jeep Ram of Troy! We're glad to hear she provided excellent service.

June 18, 2024

Professional efficient no surprises Gle Campbell and Justin the best. Experience well noted verily verily More

by katham45
Recommend Dealer
Yes
Employees Worked With
Glen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're delighted to hear that Glen and Justin provided a professional and efficient experience at Suburban Chrysler Dodge Jeep Ram of Troy. Thanks for sharing your feedback!

June 18, 2024

I had a great experience working with Anthony, he helped me trade in my van and he is very detailed and humble person to work with, and he the process simple and fast. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Ray, we're glad to hear Anthony made your experience at Suburban Chrysler Dodge Jeep Ram of Troy smooth and efficient. Thanks for the feedback!

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