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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,614 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,614 reviews

November 21, 2020

After my wife’s Dodge Charger was totaled in an accident she wanted the same thing. We contacted Scott Viau and he was able too find exactly what she was looking for. The whole experience was first class an More

by Gilbert.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Viau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen Romain
Nov 30, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Gilbert.! We're so happy we were able to help you out!

November 14, 2020

This was my first experience with Suburban Jeep leasing a vehicle and I am so happy I picked Kristine Hill to help me. She made the process smooth and easy, and I wish I had half the energy she has! She als More

by mschyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen Romain
November 07, 2020

I've bought/leased a few vehicles now with Alan, he's my go-to guy when I want something. Listens to what I want, and doesn't push what I don't need. Comes up with some good suggestions though, so I'm glad More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

I started working with Bill Messina before the COVID19 pandemic started. In fact, Bill was the salesperson who sold me my last Jeep in 2011. Suburban Jeep was the only place I considered when thinking a More

by markmoody123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Nov 08, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

October 12, 2020

Bill Messina in Sales is a complete “at your service” and anything he can do to help kind of salesperson that is so rare these days. I just got my fifth new car from him, and it has once more been a total p More

by Jim R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Messina
Oct 27, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

October 12, 2020

Bill and his team have been very helpful with the two leases I have done through suburban. I look forward to doing more business in the future More

by Paul Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Oct 27, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

October 10, 2020

Bill has been very helpful and always willing to find the vehicle I want. He’s responsive, fair, efficient and personable and I believe we’ve done at least 6 vehicles with him. Little disappointed in a recen More

by Spartans
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Oct 27, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 08, 2020

I could not have been more pleased with the work from Bill Messina. He made the process incredibly quick, easy, and was always very pleasant to speak with. Bill always responded quickly via email/text/ph More

by jason.sachse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Oct 27, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2020

I have worked with Bill Messina for several lease car and just recently a Jeep Compass purchase (no less during the pandemic) I was able to do a test drive and even purchase on line with no problems even pic More

by clibertazzi
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Oct 13, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

October 05, 2020

From first walking in to leaving the car buying experience was very fast and pleasurable. Anthony was very thorough and easy to work with. Any issue or questions regarding the car or buying he was More

by marcus hulme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you again for the great review!

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