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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,614 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,614 reviews
May 17, 2021
Read all of the reviews on Bill and looked like a top notch salesman that I wanted to deal with. Left 3 messages and still haven't heard from him............ notch salesman that I wanted to deal with. Left 3 messages and still haven't heard from him............ More
by C. Harvey
Employees Worked With
Bill Messina
May 11, 2021
Anthony was extremely helpful, patient and friendly. He was able to get me into the perfect Jeep on the first test drive of my search! He. Is. Incredible. was able to get me into the perfect Jeep on the first test drive of my search! He. Is. Incredible. More
by Melanieee
Employees Worked With
April 30, 2021
Jamie Hoffman service needs to improve. Jamie has been Jamie Hoffman service needs to improve. Jamie has been involved in all the repairs and each time the vehicle was picked up, it needed to be brought b Jamie Hoffman service needs to improve. Jamie has been involved in all the repairs and each time the vehicle was picked up, it needed to be brought back. No ride along was ever performed with us nor any contact to ensure the issues were resolved. Isn't that the goal? To ensure the issue are resolved, I guess I'm wrong and the goal is to bill out as many unneeded parts. More
by Stevie Daniels
Employees Worked With
Jamie Hoffman
April 23, 2021
This is a true professional in so many categories. He is knowledgable, goes out of his way to resolve any maintenance issues, polite, and most important I trust any advice that he provides. I have experien knowledgable, goes out of his way to resolve any maintenance issues, polite, and most important I trust any advice that he provides. I have experienced his guidance on maintaining my vehicles for many years. This is truly an incredible professional. I cannot begin to thank him enough for all of the help he has given through the years. More
by fiddler01
April 08, 2021
Not a great experience. Could not get past there appraisal of trade in. The appraisal of my vehicle was 14,000 or 33 percent less than wholesale blue book. 15000 less then a different dealer offered appraisal of trade in. The appraisal of my vehicle was 14,000 or 33 percent less than wholesale blue book. 15000 less then a different dealer offered. Clearly not a dealer you want to deal with if you need to trade in. Have also notified Chrysler Capital and Selantis marking that there residual values are wrong or the value isn't similar to a Ford or GM. 2019 loaded Longhorn with 22,000 miles they appraised at $32,000. More
by jacksontc
Employees Worked With
March 30, 2021
Man! What can I say?! Anthony was a pleasure to do business with. I had less than average credit but he still managed to get me in a great vehicle. Not to mention I was only at the dealership for an h business with. I had less than average credit but he still managed to get me in a great vehicle. Not to mention I was only at the dealership for an hour. Thanks again! More
by Jazmine
Employees Worked With
March 29, 2021
Anthony has sold me 2 cars. He has provided great service and was very easy to work with. He was friendly and professional. Highly recommend. service and was very easy to work with. He was friendly and professional. Highly recommend. More
by Miketin84
Employees Worked With
March 14, 2021
Glenn is the very best! Super laid back & works fast and efficient. glenn is very knowledgeable reasonable and honest. Glenn goes above and beyond to get you the best deal possible. Glenn will do his very b efficient. glenn is very knowledgeable reasonable and honest. Glenn goes above and beyond to get you the best deal possible. Glenn will do his very best for you. I highly suggest Glenn! More
by Meglapasky
March 11, 2021
Justin has always been very patient and helpful. Ever since I first bought my car, I have recommended family and friends to go with him. There’s no other dealer as Justin! He lets you feel like you’re at since I first bought my car, I have recommended family and friends to go with him. There’s no other dealer as Justin! He lets you feel like you’re at home. Thank you Justin! More
by Alma Sanchez
