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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,639 reviews
November 12, 2021
Anthony Abdullah was really helpful in getting us the right car. We had some ideas and we knew there were shortages but he got us into a lightly used Jeep Cherokee that is fantastic. Everything about the right car. We had some ideas and we knew there were shortages but he got us into a lightly used Jeep Cherokee that is fantastic. Everything about the process was easy. Definitely heading back for my next purchase. More
by Steve
Employees Worked With
Anthony Abdullah
November 03, 2021
Tim never contacted me as I requested. A gentleman named Chris contacted me and assured me he would relay my message to Tim. That was over a week ago and I haven’t heard from either of them again. I wouldn’ Chris contacted me and assured me he would relay my message to Tim. That was over a week ago and I haven’t heard from either of them again. I wouldn’t purchase a pair of roller skates from Suburban at this point . More
by jonathantlogan
Employees Worked With
Tim Brown, Chris Batten
October 08, 2021
Justin always finds the perfect vehicle for me, and the best price. Very knowledgeable and friendly. My process is always quick. I love my Jeep I’ll be back when I get my next vehicle. best price. Very knowledgeable and friendly. My process is always quick. I love my Jeep I’ll be back when I get my next vehicle. More
by Amirayono93
Employees Worked With
Other Employees :
Matthew MacEachern, John Toppi
September 22, 2021
I cannot explain how wonderful my car buying experience was at Suburban Jeep of Troy, especially the customer service. I worked directly with Kyle Huber who not only showed me every Jeep Wrangler on the lo was at Suburban Jeep of Troy, especially the customer service. I worked directly with Kyle Huber who not only showed me every Jeep Wrangler on the lot, but also answered my many questions about new vs. used cars. He was thoughtful and caring throughout the entire process; made me feel confident in my final purchase. He kept in constant communication with me - explained the process from test driving to financing. I will be recommending all my family and friends to look to this dealership for all future Jeep needs and specifically ask for Kyle to help them. 5 stars across the board. More
by alex91
September 21, 2021
Not that I've had a lot of experience with dealerships but this was a 10. We loved working with Anthony, he was friendly, professional and knowledgeable but this was a 10. We loved working with Anthony, he was friendly, professional and knowledgeable More
by Alexaa2045
Employees Worked With
Anthony Abdullah
September 10, 2021
My experience was seamless. Mr. Nathan Nelsen, the pre-own sales consultant was professional and responsive to my questions, emails and phone calls. Both he and the manager (Mr. Matthew MacEachern) l pre-own sales consultant was professional and responsive to my questions, emails and phone calls. Both he and the manager (Mr. Matthew MacEachern) listened to my concerns and were quick to remedy. One of my most positive experiences in buying a car. Will recommend and likely return for my next car purchase. GREAT JOB! More
by Delaroan
September 08, 2021
Long overdue “Special Thanks”to George Toubassi for the special care and service advice regarding our family’s beloved Dodge Challenger. Great job providing service for our vehicles for over 10 years.Top n special care and service advice regarding our family’s beloved Dodge Challenger. Great job providing service for our vehicles for over 10 years.Top notch professionalism!!!!!!!! More
by Lance P
Employees Worked With
