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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,614 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,614 reviews
August 22, 2021
Anthony was very accommodating for my busy schedule and distance we had to travel to get the Durango. Very understanding and helpful person. Would definitely go back to Suburban and request Anthony Abdul distance we had to travel to get the Durango. Very understanding and helpful person. Would definitely go back to Suburban and request Anthony Abdullah. More
by bobberdown72
August 16, 2021
Kyle was extremely helpful and kind while my fiancé and I were purchasing our new vehicle. He answered all of our questions and helped us navigate our trade in. He was super patient and worked with us and ou were purchasing our new vehicle. He answered all of our questions and helped us navigate our trade in. He was super patient and worked with us and our busy schedules. Highly recommend high to anyone looking to get into a new vehicle! More
by HappyJ
July 08, 2021
After going to several dealers and not having luck due to a chip shortage Anthony was able to find me the blacked out dodge ram 1500 I was looking for. Not only was he very professional but he was very knowl a chip shortage Anthony was able to find me the blacked out dodge ram 1500 I was looking for. Not only was he very professional but he was very knowledgeable and made sure I left there with the truck I was looking for. I am very happy with the service Anthony provided and will definitely be a repeat customer. More
by Eric H.
Employees Worked With
June 28, 2021
My new Jeep Renegade was delivered last week. I continue to be impressed with both Bill Messina AND the Suburban Collection. This is the 4th Jeep I've leased and Bill always manages to make this a pleasant to be impressed with both Bill Messina AND the Suburban Collection. This is the 4th Jeep I've leased and Bill always manages to make this a pleasant experience. Thank you, Bill and Suburban Collection. More
by Happy Jeeper
Employees Worked With
Bill Messina
June 28, 2021
By far the best experience I've ever had with any Dealership. Everyone I interacted was very professional, knowledgeable, and courteous. From the Receptionist, who remembered my name after a few vi Dealership. Everyone I interacted was very professional, knowledgeable, and courteous. From the Receptionist, who remembered my name after a few visits, to my Salesperson Scott Viau, the Service person Fred, and the Shuttle driver Don, with whom I shared golf stores during our drive. Each one was very friendly, and I was comfortable with each. Scott Viau did everything he could to make sure my purchase as taken care of and everything was proper with the Journey that I bought. He exemplifies what Customer Care should be. I'm extremely happy with them. If you want to have a great experience with buying a car, I suggest you ask for Scott Viau and you will not be dissapointed. More
by LouMla_JourneyGT
Employees Worked With
Other Employees :
Don, Shuttle Driver; JoAnne, receptionist
June 18, 2021
Noah was super great and super helpful! He was real with us and helped us get to a good deal where we felt comfortable. After dealing with bad sales people at other locations, we were very happy to work wit us and helped us get to a good deal where we felt comfortable. After dealing with bad sales people at other locations, we were very happy to work with Noah. Nice guy, I would highly recommend him! More
by John53
Employees Worked With
Noah Webb
June 12, 2021
I've had the pleasure working with Brendan twice now, and now Anthony and Ryan. They are courteous and honest. Best yet, Brendan follows up when he says he will - a rarity these days. Anthony wasn't pushy an now Anthony and Ryan. They are courteous and honest. Best yet, Brendan follows up when he says he will - a rarity these days. Anthony wasn't pushy and made sure to follow up with me quickly on the deal. Ryan was polite and made sure I was taken care of. I look forward to working with these guys again. Highly recommended! More
by Steve S
May 26, 2021
Anthony was awesome! Buying a car out-of-state from him was way easier and more enjoyable than any in-person car purchase I’ve ever made. He FaceTimed the truck to me and sent as many photos as I wanted. H was way easier and more enjoyable than any in-person car purchase I’ve ever made. He FaceTimed the truck to me and sent as many photos as I wanted. He was patient and walked me through every step, there were no hiccups. I would recommend Anthony to anyone looking for a new ride. More
by Ryan
Employees Worked With
May 22, 2021
I was very pleased with the service I received here. I worked with Justin B. He was accomodating and kind. He was not pushy or aggressive and I appreciated that so much. He was passionate about finding a worked with Justin B. He was accomodating and kind. He was not pushy or aggressive and I appreciated that so much. He was passionate about finding a vehicle that worked with my budget and that I liked and that was important to me. He kept trying to find solutions rather than giving up. Go see Justin!! More
by Chellybearbaby
Employees Worked With
May 21, 2021
Mr. Abdullah was very professional. I never felt pressured or rushed. This was the second car I purchased from him. I will be back for my third. Thank you very much Tony pressured or rushed. This was the second car I purchased from him. I will be back for my third. Thank you very much Tony More
by Motorcitylouie
Employees Worked With
