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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,613 reviews
August 23, 2024
Jason is a true salesman. He always greeted me with a smile and handled my case very professionally. He also gave me confidence by immediately understanding and conveying tech He always greeted me with a smile and handled my case very professionally. He also gave me confidence by immediately understanding and conveying technical questions. I would like to recommend Jason to other people around me. More
by Moss Kwon
Employees Worked With
August 21, 2024
Todd and Cass were very transparent about everything during the process of buying My Jeep Gladiator, Professional and courteous, They were both super easy to work with (Thank you). Helpful with all my q during the process of buying My Jeep Gladiator, Professional and courteous, They were both super easy to work with (Thank you). Helpful with all my questions. I would highly recommend Todd and Cass, It was my pleasure to work with you both. Meeting Webster (Todd's Dog) was also a nice bonus. More
by Doug M.
August 12, 2024
Anthony made the entire experience a pleasant one. He was professional and courteous. The transaction went smoothly and on time. I would recommend working with Anthony. He was professional and courteous. The transaction went smoothly and on time. I would recommend working with Anthony. More
by mikennedy1967
Employees Worked With
August 09, 2024
Reggie was funny, helpful, and got the job done! Got what I needed for my trade in and drove home same day with my new car. Got what I needed for my trade in and drove home same day with my new car. More
by dunesrock
August 05, 2024
Reggie was absolutely amazing. Walked us through the entire process quickly and responded to all my questions quickly and with appropriate details. Finance staff was great as well. Walked us through the entire process quickly and responded to all my questions quickly and with appropriate details. Finance staff was great as well. Got us in and out in record time. We will be back! More
by wsmith
Employees Worked With
August 04, 2024
Under no circumstances should anyone attempt to use this dealership, or work with KYLER. I brought in my key fob to be programmed, and I was given the wrong key fob along with my spare fob smashed to pieces dealership, or work with KYLER. I brought in my key fob to be programmed, and I was given the wrong key fob along with my spare fob smashed to pieces. Over the course of the next two months, I would reach out after KYLER told me the new fobs would come in after 2 weeks time and time again. After this went on for 8 weeks, I gave an ultimatum that if I don’t get the key fobs soon, I will charge back on my credit card. Miraculously, the keys showed up and I had both programmed shortly after. You can’t call the dealership service center, only speak with a robot. The only form of communication with a service representative is text message. Overall a terrible experience and reminds me why dealerships are such hated establishments. More
by Not_a_happy_customer
Employees Worked With
August 04, 2024
Reggie was awesome. Helped me every step of the way and was able to get me what I wanted for my trade in. Thanks Suburban Jeep of Troy!! Helped me every step of the way and was able to get me what I wanted for my trade in. Thanks Suburban Jeep of Troy!! More
by colleenrobling
August 03, 2024
Anthony Abdullah was great to work with! He made it super easy to sell our two cars. The process was fast and Anthony was very helpful with questions. I would recommend him to anyone needing He made it super easy to sell our two cars. The process was fast and Anthony was very helpful with questions. I would recommend him to anyone needing to sell cars! We’ll definitely return to Suburban Chrysler Jeep of Troy. More
by colleen.khoury
Employees Worked With
August 03, 2024
Attentive staff and easy to work with. Got everything taken care of quickly and easily. Got everything taken care of quickly and easily. More
by kenw
Employees Worked With
July 30, 2024
Kyler Livingston is the most client centric service advisor I have ever worked for. His response time and honesty are unheard of in this industry. advisor I have ever worked for. His response time and honesty are unheard of in this industry. More
by TIM.ANDERSON0
Employees Worked With
