Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I cannot explain how wonderful my car buying experience was at Suburban Jeep of Troy, especially the customer service. I worked directly with Kyle Huber who not only showed me every Jeep Wrangler on the lo was at Suburban Jeep of Troy, especially the customer service. I worked directly with Kyle Huber who not only showed me every Jeep Wrangler on the lot, but also answered my many questions about new vs. used cars. He was thoughtful and caring throughout the entire process; made me feel confident in my final purchase. He kept in constant communication with me - explained the process from test driving to financing. I will be recommending all my family and friends to look to this dealership for all future Jeep needs and specifically ask for Kyle to help them. 5 stars across the board. More
Not that I've had a lot of experience with dealerships but this was a 10. We loved working with Anthony, he was friendly, professional and knowledgeable but this was a 10. We loved working with Anthony, he was friendly, professional and knowledgeable More
Mr. Anthony was extremely professional he was knowledgeable and explained What certified meant towards the car he was not pushy knowledgeable and explained What certified meant towards the car he was not pushy More
My experience was seamless. Mr. Nathan Nelsen, the pre-own sales consultant was professional and responsive to my questions, emails and phone calls. Both he and the manager (Mr. Matthew MacEachern) l pre-own sales consultant was professional and responsive to my questions, emails and phone calls. Both he and the manager (Mr. Matthew MacEachern) listened to my concerns and were quick to remedy. One of my most positive experiences in buying a car. Will recommend and likely return for my next car purchase. GREAT JOB! More
I had already narrowed down my choices to 2 vehicles before I came in to see Anthony. But in the meantime they received a few other vehicles that fell into my criteria. Anthony was helpful and patient w before I came in to see Anthony. But in the meantime they received a few other vehicles that fell into my criteria. Anthony was helpful and patient while I evaluated the added vehicles before making my final choice. He didn’t try to push me just wanted to make sure I was comfortable and happy with my choice. When it’s time to search for my next vehicle I will be contacting Anthony to work with. More
Long overdue “Special Thanks”to George Toubassi for the special care and service advice regarding our family’s beloved Dodge Challenger. Great job providing service for our vehicles for over 10 years.Top n special care and service advice regarding our family’s beloved Dodge Challenger. Great job providing service for our vehicles for over 10 years.Top notch professionalism!!!!!!!! More
I just want to thank Reggie for making my dream come true in my new 2021 Jeep Grand Cherokee L. You were nothing less of awesome & I thank u so much for everything.❤️ in my new 2021 Jeep Grand Cherokee L. You were nothing less of awesome & I thank u so much for everything.❤️ More
After going to several dealers and not having luck due to a chip shortage Dylan was able to find me what I was looking for. Not only was he very professional but he was very knowledgeable and made sure I lef a chip shortage Dylan was able to find me what I was looking for. Not only was he very professional but he was very knowledgeable and made sure I left there with the truck I was looking for. I am very happy with the service Dylan provided and will definitely be a repeat customer. More
We had an appt for three weeks. We arrive at the dealer from out of town. Wait three hours, and George says they dont have the part needed for the repair. The literally called us and told us they had the p from out of town. Wait three hours, and George says they dont have the part needed for the repair. The literally called us and told us they had the parts and come in for the scheduled appointment. Terrible communication. George didn't seem to care much at all that we waster our entire day and have to come back ... OH! he gave a $10 discount on the invoice ! Complete Joke !! More
We have been buying cars from Bill since 2013... and he is one of the best sales people we have dealt with in our 40 years of buying cars. We have recommended Bill to many friends and ALL have been 100% ha is one of the best sales people we have dealt with in our 40 years of buying cars. We have recommended Bill to many friends and ALL have been 100% happy with everything starting with his friendliness, auto knowledge, efforts and doing all the extras for his customers. Bill goes beyond what is expected of a sales person. We will always seek out Bill to buy our next vehicles. More