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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,614 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,614 reviews

September 22, 2021

I cannot explain how wonderful my car buying experience was at Suburban Jeep of Troy, especially the customer service. I worked directly with Kyle Huber who not only showed me every Jeep Wrangler on the lo More

by alex91
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toppi
Oct 01, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

September 21, 2021

Not that I've had a lot of experience with dealerships but this was a 10. We loved working with Anthony, he was friendly, professional and knowledgeable More

by Alexaa2045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We really appreciate your positive review!

September 20, 2021

Mr. Anthony was extremely professional he was knowledgeable and explained What certified meant towards the car he was not pushy More

by Reynolds9844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you so much again for your feedback! We hope you have a great day!

September 10, 2021

My experience was seamless. Mr. Nathan Nelsen, the pre-own sales consultant was professional and responsive to my questions, emails and phone calls. Both he and the manager (Mr. Matthew MacEachern) l More

by Delaroan
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Nelsen, Matthew MacEachern
Sep 14, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2021

I had already narrowed down my choices to 2 vehicles before I came in to see Anthony. But in the meantime they received a few other vehicles that fell into my criteria. Anthony was helpful and patient w More

by grafxboy.mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Livingston, Logen Romain
Sep 09, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

September 08, 2021

Long overdue “Special Thanks”to George Toubassi for the special care and service advice regarding our family’s beloved Dodge Challenger. Great job providing service for our vehicles for over 10 years.Top n More

by Lance P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Toubassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2021

I just want to thank Reggie for making my dream come true in my new 2021 Jeep Grand Cherokee L. You were nothing less of awesome & I thank u so much for everything.❤️ More

by Alexisbirdlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate your positive review about your recent experience with us!

August 30, 2021

After going to several dealers and not having luck due to a chip shortage Dylan was able to find me what I was looking for. Not only was he very professional but he was very knowledgeable and made sure I lef More

by JOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Curcuruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

We had an appt for three weeks. We arrive at the dealer from out of town. Wait three hours, and George says they dont have the part needed for the repair. The literally called us and told us they had the p More

by Ron P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Toubassi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Myers
August 23, 2021

We have been buying cars from Bill since 2013... and he is one of the best sales people we have dealt with in our 40 years of buying cars. We have recommended Bill to many friends and ALL have been 100% ha More

by Ron P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Sep 03, 2021 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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