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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Contact Dealership

1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,613 reviews

June 07, 2022

Dealership acknowledged my contact and inquiry by stating they were closed at that time and someone would get back with me.. It's been 10 days now and I have never been contacted by email OR phone.... More

by Chris
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one contacted me!!!!!!!!!!!!!!
Jun 28, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We hope you are willing to give us another chance. Please reach out to us at (248) 585-8800 so we can work towards a resolution.

May 25, 2022

I love the dealership and my new car and would do it again in a heartbeat! More

by klatosch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Curcuruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Klatosch, thanks for your praise and kind comments about our team.

May 16, 2022

Bought a Grand Cherokee Overland on a Saturday afternoon. In and out in about 4 hours. Best Jeep we’ve have gotten! More

by philohman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan McInerney
May 25, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate your positive review about your recent experience with us!

May 01, 2022

Tony Abdullah was an excellent salesman! He made the car-buying process seamless, and he addressed all of my concerns! If you’re in the market for a new car, I highly recommend that you work More

by Catherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We can't wait to see you again, have a great day.

April 18, 2022

Scott V. gave me the information necessary to make a decision about leasing a new care as my lease expires soon. More

by Amydorty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Viau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Amydorty, we are glad we could help!

April 18, 2022

Very professional and friendly. They made sure everything was exactly as we wanted and as good as they could get it on the van before we purchased it and they worked with us on the More

by 26hh4musik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Viau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate your positive review about your recent experience with us!

April 16, 2022

Kristine Hill ROCKS! In my corner from the start! The best! LOVE my Jeep Renegade More

by rudibega1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi, we are very happy to have provided you with such a positive experience!

March 30, 2022

Bill Messina is fantastic to work with. I leased a truck during the height of COVID. Bill made everything so easy for me to handle and delivered my new beautiful truck right to my home!! More

by amjdist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Mar 31, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for sharing your positive experience with Bill! We are grateful that he provided you with 100% customer satisfaction. Congratulations on your new truck...we hope you are loving it!

Mar 31, 2022 -

amjdist responded

I am loving ing my truck and hope to continue working with Bill for many years to come. I also want to keep referring friends and family to him and the wonderful Suburban Collection!

March 26, 2022

Justin was the best! He was so kind and patient. It was my first time leasing a car and he made the process so easy! He was honest and had the best positive attitude towa More

by bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bajoka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Bella, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chrysler Dodge Jeep Ram of Troy.

February 14, 2022

Friendly, fast and easy. Kristine was amazing and thorough. And she was incredibly thoughtful on the day of purchase. More

by cpatters25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen Romain
Feb 18, 2022 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Troy!

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