Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,613 reviews
September 07, 2022
Dylan was great to work with and responsive before and after the sale. Quick, detailed, and exceeded my expectations. Great experience. after the sale. Quick, detailed, and exceeded my expectations. Great experience. More
by joshuahaseley
Employees Worked With
August 24, 2022
The used car sales manager (Matthew) took our deposit then dodged our phone calls for 1 week. He did NOT want to sell us the car! It took a phone call to Corporate Office to get the situation rectified. then dodged our phone calls for 1 week. He did NOT want to sell us the car! It took a phone call to Corporate Office to get the situation rectified. More
by pstephen911tt
Employees Worked With
Matthew MacEachern
August 23, 2022
I am not fond of high pressure sales people. When I spoke to Kyle Huber he was a pleasure to do business with. He was knowledgeable and explained everything about my new Jeep to me. He took care When I spoke to Kyle Huber he was a pleasure to do business with. He was knowledgeable and explained everything about my new Jeep to me. He took care of the paperwork over the phone saving me lots of time. I love my new Jeep and when my lease is up I will return to Kyle for my next vehicle! More
by sulocks
Employees Worked With
August 22, 2022
I hope that there's a way that Bill can be honored on this website as well. He was incredible at his job and even moreso, an incredible human being. May his soul be an eternal blessing for us all. this website as well. He was incredible at his job and even moreso, an incredible human being. May his soul be an eternal blessing for us all. More
by Dan G
Employees Worked With
Bill Messina
August 22, 2022
I have gotten upgrades to my truck a few times and Kyler has taken care of Me every time!! He’s fantastic at his job and really cares about the end result and the customer. You should go see him, you won’t has taken care of Me every time!! He’s fantastic at his job and really cares about the end result and the customer. You should go see him, you won’t be disappointed. He knows what he’s doing!! More
by Ladyray
Employees Worked With
Kyler Livingston
August 22, 2022
Purchasing our vehicle was an ok experience, however we were very mislead with the extended warranty that we purchased. We were told that we were purchasing a 7 year warranty with unlimited mileage, howeve were very mislead with the extended warranty that we purchased. We were told that we were purchasing a 7 year warranty with unlimited mileage, however they did not tell us that the warranty was backdated to the original owners purchase date. So while we paid for a 7 year warranty, we were actually only covered for 4 years. When I went to verify the warranty coverage after viewing the expiration date, the original warranty contract was the only physical document that was not sent home with us in our purchase document folder making it seem like a normal shady practice from this dealership. The warranty was falsely advertised to us and feel that we should have been prorated with the price of the warranty, OR they should stay true to their word and give us the 7 years that they told us that we had. Why would anybody pay for a warranty that didn't even apply for the time they owned the vehicle? More
by vemay906
Employees Worked With
Nathan Nelsen
August 19, 2022
Bill was an amazing guy. He had a warmth about him, and it always felt like he was taking care of us. He made great recommendations and always offered the best deal from the He had a warmth about him, and it always felt like he was taking care of us. He made great recommendations and always offered the best deal from the start. I wish his family the best. More
by douglas.drouillard
Employees Worked With
Bill Messina
July 15, 2022
Very unprofessional as if this place is doing me a favor. They are paid for their services and this Douglas Myer has a terrible rude a$$ attitude. They are paid for their services and this Douglas Myer has a terrible rude a$$ attitude. More
by Irritated Customer
Employees Worked With
Douglas Myers
June 21, 2022
Anthony was a fantastic person to work with. I was up front about what I wanted in a vehicle and how much I was willing to pay for it and he worked to meet my goals. Extremely nice and respectf I was up front about what I wanted in a vehicle and how much I was willing to pay for it and he worked to meet my goals. Extremely nice and respectful guy. More
by Peterson1094
