Suburban Chrysler Dodge Jeep Ram of Troy

Florin is the man, he got me approved on a ram 1500 that no other dealer would approve me elsewhere. i’ll be honest to my credit wasn’t the best, but he made it work. and I know he worked hard to get me app no other dealer would approve me elsewhere. i’ll be honest to my credit wasn’t the best, but he made it work. and I know he worked hard to get me approved and happy. He will always have mine and my wife’s business. More

Bought 3 vehicles from this salesmen, will definitely purchase from him again in the near future! purchase from him again in the near future! More

This was the smoothest car purchase I have ever made! Reggie was so professional and he listened to every detail I had for the Jeep. He had the car promptly detailed when I picked it, then when I had to Reggie was so professional and he listened to every detail I had for the Jeep. He had the car promptly detailed when I picked it, then when I had to go back to work he brought the paperwork for me to sign & delivered the Jeep to me! PHENOMENAL SERVICE. To say the very least! He made the process less of a “process” Highly recommend!!! More

I am very unhappy with the overall process of purchase from your dealership. On 13th April , I booked a vehicle and paid a $500 deposit for the same. Sales person told me it was booked on my name, when from your dealership. On 13th April , I booked a vehicle and paid a $500 deposit for the same. Sales person told me it was booked on my name, when I asked for the VIN number Salesperson (Joshua Bell) tried to cheat me and provided the VIN number of a different vehicle which was an accidental car and higher mileage. Thanks to the insurance guy who brought this to my notice, then I visited the dealership , then Joshua and Matthew (Senior Sales Guy) told me it was booked through online so they do not have hold on the same. Finally, I settled with another vehicle and asked to create a purchase document. There also these guys played smartly and put an old vehicle (Accidental ) VIn on my papers. As soon as I brought it to their notice Mattew was fuming and very rude with us. Vehicle which I bought was not cleaned from the engine side. Lots of dust in the engine compartment and looks like it is not serviced, just cleaned from outside. Also, Oil and coolant levels are very low. When I try to reach Joshua and Matt they are not responsive and Joshua told you they are not doing cleaning before delivery. More

Reggie Williams has been very nice and supportive during the whole sales process, made everything clear. the whole sales process, made everything clear. More

This xxxxxxx keeps harassing me with aggressive offers to buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants t buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants to offer, the car is not for sale. Enough already. Quit heckling me and stop wasting my time. More

The dealership is ok but my salesperson Madison Moore was outstanding, answered all my questions if she didn't know the answer because she is new at selling cars she found out, doing a trade in and purchasin outstanding, answered all my questions if she didn't know the answer because she is new at selling cars she found out, doing a trade in and purchasing another vehicle was easy and I have Madison to thank for that, keep up the good work, you will go far in the sales business. Thanks again Jim More

Great selection and good customer service with prompt response, Kyle is an honest and professional salesman along with Stu from finance great team to work with response, Kyle is an honest and professional salesman along with Stu from finance great team to work with More

I appreciate my experience buying a car at this dealership. I have purchased past vehicles here before, and I have always worked with Glen Campbell. He is very accommodating, and as a woman, do dealership. I have purchased past vehicles here before, and I have always worked with Glen Campbell. He is very accommodating, and as a woman, doesn't talk down to me. I have had other experiences with condescending men but never have experienced it at this dlarship. More

Anthony A. made the sales process easy + a good experience. I would recommend him to friends + family. I am so happy with my new Wrangler ! I have yet to util made the sales process easy + a good experience. I would recommend him to friends + family. I am so happy with my new Wrangler ! I have yet to utilize dealership service, so I cannot rate the dealer overall at this time. More