Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,613 reviews
May 12, 2023
I take great pleasure in writing this review and expressing how impressed I am with the service provided. I experienced an efficient and customer friendly environment, which made my shopping experie expressing how impressed I am with the service provided. I experienced an efficient and customer friendly environment, which made my shopping experience hassle-free. Florin Gojcaj welcoming and accommodating and I was particularly impressed by the knowledgeable and friendly attitude. He provided me with detailed information about the vehicles, answered all my questions, and walked me through every step of the process with great patience. Overall, I had an outstanding experience at suburban Chrysler Dodge Jeep Ram of Troy. More
by kdjelevic
Employees Worked With
May 12, 2023
One of the most pleasant times I had purchasing a car and he made it so easy. he made it so easy. More
by Lina
Employees Worked With
May 12, 2023
Bought 3 vehicles from this salesmen, will definitely purchase from him again in the near future! purchase from him again in the near future! More
by Daytona500pace
Employees Worked With
May 12, 2023
Think flo first was number one I’m gonna keep coming to him. Big fan him. Big fan More
by Hananowlin
Employees Worked With
May 12, 2023
Ive been dealing with flo for years he’s the best! !! He always seems to get me into the same type of vehicle for a cheaper price. He makes the experience so easy. He’s not trying to force something on !! He always seems to get me into the same type of vehicle for a cheaper price. He makes the experience so easy. He’s not trying to force something on you he realy wants to get you into the right vehicle that your looking for. More
by Sarkis123
Employees Worked With
May 12, 2023
Think flo first was very kind and took he’s time with me. Definitely coming with all my boys. Place is beautiful too Definitely coming with all my boys. Place is beautiful too More
by Hananowlin
May 04, 2023
This was the smoothest car purchase I have ever made! Reggie was so professional and he listened to every detail I had for the Jeep. He had the car promptly detailed when I picked it, then when I had to Reggie was so professional and he listened to every detail I had for the Jeep. He had the car promptly detailed when I picked it, then when I had to go back to work he brought the paperwork for me to sign & delivered the Jeep to me! PHENOMENAL SERVICE. To say the very least! He made the process less of a “process” Highly recommend!!! More
by Richardson
May 03, 2023
I am very unhappy with the overall process of purchase from your dealership. On 13th April , I booked a vehicle and paid a $500 deposit for the same. Sales person told me it was booked on my name, when from your dealership. On 13th April , I booked a vehicle and paid a $500 deposit for the same. Sales person told me it was booked on my name, when I asked for the VIN number Salesperson (Joshua Bell) tried to cheat me and provided the VIN number of a different vehicle which was an accidental car and higher mileage. Thanks to the insurance guy who brought this to my notice, then I visited the dealership , then Joshua and Matthew (Senior Sales Guy) told me it was booked through online so they do not have hold on the same. Finally, I settled with another vehicle and asked to create a purchase document. There also these guys played smartly and put an old vehicle (Accidental ) VIn on my papers. As soon as I brought it to their notice Mattew was fuming and very rude with us. Vehicle which I bought was not cleaned from the engine side. Lots of dust in the engine compartment and looks like it is not serviced, just cleaned from outside. Also, Oil and coolant levels are very low. When I try to reach Joshua and Matt they are not responsive and Joshua told you they are not doing cleaning before delivery. More
by rohan n
April 21, 2023
Reggie Williams has been very nice and supportive during the whole sales process, made everything clear. the whole sales process, made everything clear. More
by Alessandro M
Employees Worked With
April 17, 2023
This xxxxxxx keeps harassing me with aggressive offers to buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants t buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants to offer, the car is not for sale. Enough already. Quit heckling me and stop wasting my time. More
by Sean87
Employees Worked With
