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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,613 reviews
September 11, 2024
This place does things right to say the least ! Jarod was absolutely on point with his knowledge of the inventory. Jarod’s ability to listen and show you something just right for you and your situa Jarod was absolutely on point with his knowledge of the inventory. Jarod’s ability to listen and show you something just right for you and your situation is just unmatched !! This man and this dealership delivers !!!! You rock ! More
by donovan1.adams2
September 09, 2024
Good but unresponsive and unhelpful for issues after purchasing car. Had major communication issues regarding the license plate purchasing car. Had major communication issues regarding the license plate More
by PeyPrzygoda
Employees Worked With
September 09, 2024
Anthony was able to buy out my lease to sell my leased vehicle. Very professional, didn't waste any time and was super helpful. Highly recommend speaking with him if you're thinking about getting out of a vehicle. Very professional, didn't waste any time and was super helpful. Highly recommend speaking with him if you're thinking about getting out of a lease. More
by rprior94
Employees Worked With
September 07, 2024
Anthony was so prompt, and courteous. Made the transaction so easy. Very kind and knowledgeable! Made the transaction so easy. Very kind and knowledgeable! More
by Mary
Employees Worked With
September 04, 2024
It was a very fast and easy process to sell my car. Was able to pick up the check within a few days. Was able to pick up the check within a few days. More
by quinn3km
Employees Worked With
September 03, 2024
leased a car through Todd this past week. This is my 3rd vehicle with Todd. He is professional, knowledgeable, and dedicated to customer satisfaction. Todd is knowledgeable and takes the This is my 3rd vehicle with Todd. He is professional, knowledgeable, and dedicated to customer satisfaction. Todd is knowledgeable and takes the time to understand my needs and preferences. He answered all my questions and provided valuable insights, helping me make an informed decision about the perfect Jeep for me. Both Todd and Cassandra made this a great experience! Thank you for outstanding service and for going above and beyond to ensure my complete satisfaction. More
by aseibol
September 03, 2024
anthony delivered outstanding customer service! from the time he shook my hand, i discussed with him my expectations up front & he delivered on every single one!! even in a timely matter:) i have n from the time he shook my hand, i discussed with him my expectations up front & he delivered on every single one!! even in a timely matter:) i have not had good luck with anything that has to do with a “guy” & i normally always ask for a female associate & this time i did not-anthony delivered awesome customer satisfaction from the beginning to the end-thxs anthony!!! More
by laura
Employees Worked With
August 27, 2024
Reggie was nothing short of amazing! Not only very professional but also willing to do whatever he can to help! This is my second car through him and I won’t work with anyone else! Not only very professional but also willing to do whatever he can to help! This is my second car through him and I won’t work with anyone else! More
by Selvana
Employees Worked With
August 26, 2024
Maria was very responsive to my message and provided the information that I requested regarding replacing my Jeep Grand Cherokee with the lease expiring. information that I requested regarding replacing my Jeep Grand Cherokee with the lease expiring. More
by ressleb
Employees Worked With
August 24, 2024
My dad is the best! ! Please see him and his team at Suburban CDJR of Troy. The men and women here really have a passion for cars and providing great customer service. ! Please see him and his team at Suburban CDJR of Troy. The men and women here really have a passion for cars and providing great customer service. More
by Brady1234
Employees Worked With
