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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,613 reviews
June 30, 2023
Everyone was really kind and helpful during the process. Joshua Bell helped make the process smooth & answered all of my questions Joshua Bell helped make the process smooth & answered all of my questions More
by Rita.gulla
June 27, 2023
Dealership was very helpful. When I first visited the sales people were in a corporate meeting. One of the sales managers/ finance person was kind enough to take my # and set a r When I first visited the sales people were in a corporate meeting. One of the sales managers/ finance person was kind enough to take my # and set a reasonable expectation for me to return or be contacted. More
by jasen.hilson
Employees Worked With
June 26, 2023
Excellent service with a friendly attitude! Jake Soules got me a great deal on a slightly used Jeep Grand Cherokee! Jake made me feel very comfortable through the whole process and was very ope Jake Soules got me a great deal on a slightly used Jeep Grand Cherokee! Jake made me feel very comfortable through the whole process and was very open during the sale. Can’t thank him enough. More
by raymondhilbrich00
Employees Worked With
Jake Soules
June 26, 2023
I would definitely comeback to purchase another vehicle with Joshua, he made me feel very welcomed and helped making the buying of my vehicle a very smooth and fast process. He’s the best! Also, in fina with Joshua, he made me feel very welcomed and helped making the buying of my vehicle a very smooth and fast process. He’s the best! Also, in finance Stuart made it happen for me, the process was fast and my payment was lower than what I anticipated. More
by Mari0205
June 24, 2023
Josh is an exceptional sales person. Easy to get hold of. Quick responses, ready with info regarding stock on the lot and very friendly. Was an absolute pleasure to deal with him. Deale Easy to get hold of. Quick responses, ready with info regarding stock on the lot and very friendly. Was an absolute pleasure to deal with him. Dealership management were VERY pushy about using their in house financing. That is why I gave the dealership 4 stars instead of 5. More
by Sarah Nielsen
June 22, 2023
Everything was very straightforward and process was very smooth. Would recommend dealer to people looking for easy process smooth. Would recommend dealer to people looking for easy process More
by Bobszczesny
June 22, 2023
Josh was super helpful and made the car buying process super easy, and went above and beyond. super easy, and went above and beyond. More
by Iboughtajeep
June 22, 2023
Joshua was very helpful and great to work with on getting the deal done and issues I had after the purchase. The financing process was frustrating though, as the loan ended up being with a different bank tha the deal done and issues I had after the purchase. The financing process was frustrating though, as the loan ended up being with a different bank than initially indicated and the payoff for my trade in was not sent in by the parent company for over a month. More
by Timothy Eaton
Employees Worked With
June 19, 2023
Currently paying to have our vehicle towed back up to their dealer after we had a fuel pump installed last week. An employee went to fuel this vehicle and fuel poured out from under truck. their dealer after we had a fuel pump installed last week. An employee went to fuel this vehicle and fuel poured out from under truck. More
by DY
Employees Worked With
