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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,626 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,626 reviews
July 01, 2010
I purchased a new Dodge Ram from John and he was great to work with along with the entire dealership. John went as fas as helping getting my Ram prep when it came in as I was going out of town and needed to work with along with the entire dealership. John went as fas as helping getting my Ram prep when it came in as I was going out of town and needed to take delevery of my new truck as I sold my previous vehicle. Over all it wast a great experience and I would diffently purchase another vehicle from John and his dealership. More
by jplochocki
Employees Worked With
John Sabourin
June 26, 2010
This is my second car that I have purchased with the help of John Ruswick. The first was when he was with Saturn. I trust John, and I am confident that he knows a good product, or it wouldn't be in his lot of John Ruswick. The first was when he was with Saturn. I trust John, and I am confident that he knows a good product, or it wouldn't be in his lot. I continue to recommend him and the dealership! More
by Lindaloo630
Employees Worked With
John Ruswick, John Ruswick
June 25, 2010
Professionalism at its best! When I walked into Suburban Chrysler Jeep Dodge of Troy I felt like I walked into a friends house. The staff was very welcoming and easy to work with. I met Ben Heer and I can Chrysler Jeep Dodge of Troy I felt like I walked into a friends house. The staff was very welcoming and easy to work with. I met Ben Heer and I can see why he is the General Manager of the store, very professional and courteous. Ben answered alot of my questions. He then asked one of his sales consultants to take care of me and Tracy was great to work with, she showed me a Nitro, Liberty then the truck I ended up purchasing, 2010 Dodge Ram Sport Quad Cab. When I picked up my truck it was looking great, Tracy showed me how everything worked in the truck, and soon after that I went into financing to sign on the dotted line =). Mike Ivy had all my paperwork ready to go and within 20 minutes I was out the door enjoying my new truck. If you are looking for a deal and a great dealership, go see Ben and his staff at Suburban Chrysler Jeep Dodge of Troy. KB More
by kevinbarnes
Employees Worked With
Ben Heer, Tracy Alter, Mike Ivy, Ben Heer
June 25, 2010
I had shopped around at several dealerships looking for the right vehicle. The day I stopped by Suburban of Troy I was planning on visiting other dealerships as well. Chuck Diamond was so fantastic that I the right vehicle. The day I stopped by Suburban of Troy I was planning on visiting other dealerships as well. Chuck Diamond was so fantastic that I made the conscious decision to buy with him instead. I ended up buying a vehicle from him that very night. More
by kylie.newman
Employees Worked With
Chuck Diamond
June 25, 2010
I brought my wifes car in for service. The service advisor was very friendly and helpful. It turned out to be a very painless experience. The repairs cost more than i had anticipated, but it couldn' advisor was very friendly and helpful. It turned out to be a very painless experience. The repairs cost more than i had anticipated, but it couldn't be avoided. I would totally recommend taking your car here. More
by jlcords
June 22, 2010
My reason for reccomending this dealership, is I have always driven chevrolet's my whole life. But recently I puschased the Jeep Liberty Sport. At first I was still not sure I made the right choice. But always driven chevrolet's my whole life. But recently I puschased the Jeep Liberty Sport. At first I was still not sure I made the right choice. But having driven it now for a couple months I know I made the right choice, So much that my neighbor just purchased the same vehicle and my brother will also be visiting for what looks to be the same. Thnks, proud new owner of our Jeep Liberty Sport, W/ Slider roof. Later More
by iminyrhead
Employees Worked With
Ben Heer, Ben Heer
