Suburban Chrysler Dodge Jeep Ram of Troy

I love my Jeep Wrangler! These guys were great to deal with, I have never had so much fun getting a car. Dane took care of all my needs and had me laughing most of the time. He was professional and didn't with, I have never had so much fun getting a car. Dane took care of all my needs and had me laughing most of the time. He was professional and didn't hide anything from me. The dealership is very nice as well. I was introduced to a few other employees there but don't remember their names (sorry!). Rob in finance was as nice as could be and they're was a great dynamic between him and Dane. The Jeep is awesome and I recommend these guys to anyone looking for a great deal on a car. More

I found the dealership and sales associate to be very fair and good to work with and would highly recommend. They were patient, responsive and willing to work with us to find the right vehicle at the rig fair and good to work with and would highly recommend. They were patient, responsive and willing to work with us to find the right vehicle at the right price. At the end of the process, they were informative of the different packages avaialbe but not pushy and were willing to accept no without pushing it. Overall, we were extremely happy with the experience and will definitely come back. More

I had a very acceptable experience leasing a Chrysler 300 from this dealership. The showroom is clean and comfortable and Rick was accommodating and personable. I will certainly return to this dealership f from this dealership. The showroom is clean and comfortable and Rick was accommodating and personable. I will certainly return to this dealership for my future purchasing and service needs. A few things could be improved however, and this applies to all dealers. First, there is no vehicle information available, i.e., brochures to quickly identify models, options and colors. Secondly, the paperwork process is much too long and involved and should be somehow streamlined (I think the wait and signing of my paperwork took nearly three hours). And, this particular dealer had a very limited number of vehicles in their inventory. More

I believe that Surburban of Troy is a great dealership that has earned my future business, as well as my appreciation for the lease we just closed. Joe Bellomo, and Ben Herr, along with Dane Taylor and t that has earned my future business, as well as my appreciation for the lease we just closed. Joe Bellomo, and Ben Herr, along with Dane Taylor and the man in credit (who I apologize for not knowing his name) were all very respectful and honest with me. This was the first car lease that I made, as a female, without my husband being involved. I was intimadated by some of the dealers I shopped around with. They told me what I could have. Joe, listened to me and set up a lease arrangement that was fair, and gave me what I requested on my new van and thensome. He treated my children kindly, showed me around the entire dealership, and made me feel welcome, comfortable, and valued as a customer. Suburban's child waiting room is awesome! My kids were well behaved and their attention was well kept with the variety of games and things to do. Everyone was easy to work with, and there were no unexpected glitches in my lease deal. I easily turned in my old van and the transition was professional and painless. I will recommend Surburban to my friends and relatives who are shopping for new vehicles. I will be back in about 39 months and look forward to working with these professionals again. I felt confident about my lease deal, was treated very fairly, and found this to be the easiest new car/van/SUV lease that I have ever made! I appreciate everyone I who worked with me, and I love the van. Thank you for the opportunity to share my positive experiences with "the powers that be." Christine Russell More

The biggest, best, busy and most competetive pricing (including trade) dealership we have visited. Will go back again. Drove 200 miles to purchase vehicle. The communication over the telephone was ex (including trade) dealership we have visited. Will go back again. Drove 200 miles to purchase vehicle. The communication over the telephone was excellent. Sales person was willing to work with us on our trade. More

I was dealing with another Dodge dealer for over a month. I was looking to buy a new Advenger and turn in my lease. The other dealer kept telling me they could Not find the car I wanted with the options and I was looking to buy a new Advenger and turn in my lease. The other dealer kept telling me they could Not find the car I wanted with the options and the color I wanted.I started to get angry because I wanted to BUY and notlease any more and I wanted another Advanger beacause I had Liked my Advanger that I had leased for the past 3 yrs. I began to look at other dealers, Chevrolet and Ford. My heart was still wanting the Dodge but I came to the conculsion that I would probably end up getting a Chevrolet because my lease was coming due. Then I began looking on my own and I called Suburban and Rick answered the phone, and Boy! within 24 hours not only did I have the EXACT car I wanted but I had bought it and was driving it home. I would definately and have allready recommended your dealership. Rick LaRue found me everything I had wanted, he's a great person , friendly and will go out of his way for you. Thank you Rick and the dealership ! I am happy and I have bought what I wanted. More

We just purchased a new town & country minivan from this dealership. The customer service was outstanding and they really made us feel like a friend and not just another customer. This has been one of the dealership. The customer service was outstanding and they really made us feel like a friend and not just another customer. This has been one of the most pleasant automobile purchasing experiences I have ever had. I will recommend this dealership to my friends and family for all their future car needs. Thank you for the great experience! J Monsere More

Was completely satisfied with the complete sales purchase of my brand new 2010 Chrysler 300. This was my first new car purchase since 1969, and I have to say I don't know what took me so long. My tha of my brand new 2010 Chrysler 300. This was my first new car purchase since 1969, and I have to say I don't know what took me so long. My thanks to Rick for all his help in making the sales process completely hassel free. I am a member of several local organizations, and would gladly recommend Rick and Suburban Chrysler Jeep to anyone looking to purchase a new or used vehicle. Thanks again! Art More

Overall my experience at Suburban Jeep Dodge was fantastic. From the moment we walked in the door until the time we left with our purchase, the salesman and the other staff members were very friendl fantastic. From the moment we walked in the door until the time we left with our purchase, the salesman and the other staff members were very friendly and catered to our every need we were offered dinner and beverages from their cafeteria area and we were very pleased with every aspect of our experience at Suburban Jeep and Dodge. When we purchase our next vehicle we will return to this dealership.. More

Andrew has been absolutely wonderful. I was in an accident one week ago, with a mini van that I purchased from this dealership. Last week a Hummer rear ended me and the van was totaled. The day after accident one week ago, with a mini van that I purchased from this dealership. Last week a Hummer rear ended me and the van was totaled. The day after the accident, I called Andrew to let him know what happened. He immediately started looking at other vehicles for me. I had a temporary loaner through my insurance company. With Andrew's help we were able to get me into a car and off the lot with in two days. I can't not thank him enough for all of his help through this horrible ordeal. The dealership is very lucky have such dedicated employee's who are honest, and not pushy. More