Suburban Chrysler Dodge Jeep Ram of Troy

This was the BEST car buying experience I have had! Mark H. was outstanding, both in his level of professionalism and his knowledge of the vehicle coupled with excellent service. The facilities at Suburban H. was outstanding, both in his level of professionalism and his knowledge of the vehicle coupled with excellent service. The facilities at Suburban were also excellent and even included a kids play room to occupy the children while we completed the paperwork. I will be back in the future. More

We purchased used 2003 Chrysler Town & Country. Andrew was very helpful, he went out of his way to try to work with us and get us financing on a used Chrysler minivan. I am very pleased with the job he d was very helpful, he went out of his way to try to work with us and get us financing on a used Chrysler minivan. I am very pleased with the job he did for us. I love my new used van, and would come back to Suburban Chrysler Jeep Dodge of Troy. More

First experience with dealership was thru Marc in Service Dept. Marc was very helpful and explained repair procedures and followed thru with my vehicle service needs. When asked, Marc recommended Scott for Dept. Marc was very helpful and explained repair procedures and followed thru with my vehicle service needs. When asked, Marc recommended Scott for new sales. I found Scott to be very knowledgeable about the vehicles and rebate programs and easy to work with. He asked me the right questions to decifer leasing vs purchase options, what would serve my needs. He was not agressive or pushy with me and I feel got me the best prices on 3 different vehicles. He was willing to go above and beyond to get me the vehicles I wanted, even those at other dealerships. I ended up buying a Liberty and Dodge Caravan and leasing another Liberty from him all in one sale. Dane handled the return of my 3 leased vehicles on the same sale. I also found him knowledgeable,helpful and easy to work with. I was pleasantly surprised with my first experiences with this dealership both in the service department and sales. I plan on using this dealership for my future purchases as well as service department needs. I highly recommend Scott Viau and Dane Taylor as salespeople who will get you the best price with the least amount of BS. Marc is the man to see in service. Well done guys !!! More

Bill Messina is the absolute best sales rep. He always goes above & beyond for his customers. He is professional, friendly & personable & always makes sure that his customers are satisfied. Rob Tabet goes above & beyond for his customers. He is professional, friendly & personable & always makes sure that his customers are satisfied. Rob Tabet made us feel comfortable with the financial part of the sale. He is a friendly, affable young man. The Dealership itself has a wonderful friendly, homelike vibe that makes you comfortable in the setting. The amenities are great & everyone employed there is friendly & helpful. More

Bill was excellent form the start. He stuck with me and went over and beyond to earn my business and did not let down until I bought (He did everything he could do to make it comfortable for me, which i wo went over and beyond to earn my business and did not let down until I bought (He did everything he could do to make it comfortable for me, which i wont forget and will refer him people becasue of it). i actually purchased 2 vehicles from Bill. excellent customer service and very helpful!!!! Also followed up to make sure thing were going well. More

This was our first experience with Suburban since our previous dealership closed. Everyone was very friendly. Our salesperson, Bill Messina was great! He quoted us pricing without the undesirable pressu previous dealership closed. Everyone was very friendly. Our salesperson, Bill Messina was great! He quoted us pricing without the undesirable pressure of making a decision on the spot. This allowed us to explore our vehicle and pricing options. Once we made that decision, we felt very comfortable returning to Suburban to work with Bill on leasing our new vehicle. We would definitely recommend Bill and the dealership to others who are looking for a new vehicle. More

Nick was the greatest!! He was very pleasant, great personality. He worked hard to get me the best deal at the best price and find me the exact car I wanted. I would highly, highly, highly him and th personality. He worked hard to get me the best deal at the best price and find me the exact car I wanted. I would highly, highly, highly him and the dealership. Great experience overall with the whole process. Thank you so much Nick and Suburban!! I love my new BLACK Dodge Avenger RT!! =) More

I was very pleased with the service I received from my salesperson, Maria. Maria was very patient and was able to successfully locate a vehicle that matched my color/options needs. Between our vacatio salesperson, Maria. Maria was very patient and was able to successfully locate a vehicle that matched my color/options needs. Between our vacation schedules, work schedules, we were able to make this all work. Love my new Town & Country. More

Not only did I find a great car at a great price, Andrew was a great salesman to work with. He answered all my questions that I had which made me very comfortable about the car I purchased from him. He was was a great salesman to work with. He answered all my questions that I had which made me very comfortable about the car I purchased from him. He was very honest and found a car for me within te first ten minutes did being at the dealership. I highly recommend this dealership and Andrew. There are great cars to choose from and I will definitely be going to Andrew for my next car purchase. More

From the moment I spoke with Mr. Fleming over the telephone he exemplified excellent customer service, professionalism and courtesy. I was apprehensive in making a purchase, but he kept me calm and telephone he exemplified excellent customer service, professionalism and courtesy. I was apprehensive in making a purchase, but he kept me calm and worry free throughout the entire process. Mr. Fleming treated me as a friend and happily answered any questions I had. He was not pushy at all, but listened carefully to my requests and concerns. I will definitely recommend Mr. Fleming and Suburban to my friends and family for their future car purchases. Thank you for helping me purchase my 2009 Dodge Charger! Sincerely, Shenika D. Colston More