Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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So nice, helpful and patient. Jason new what I wanted and didn't try to give us a lot of 'salesy' business. I felt comfortable and like it was an excellent professional business transaction. I originally ca didn't try to give us a lot of 'salesy' business. I felt comfortable and like it was an excellent professional business transaction. I originally came in the summer looking at a purchase so it took a while to get my financing together. I initially sent a request for quote to several local dealerships and Larry Thompson and Jason were the only ones willing to give me any kind of specific pricing before I came into the dealership which is what I wanted. That's why I chose suburban More
Salesman sold me a Dodge Durango which was perfect for my needs, good price for what I was getting, got everything taken care of and signed, out the door that day. I was pleased with my purchase and with my needs, good price for what I was getting, got everything taken care of and signed, out the door that day. I was pleased with my purchase and with my salesman, even when there was a problem a week later with the truck, the salesman handled the situation for me. More
Excellent experience at Suburban! Came to Suburban after purchasing cars from another Chrysler dealership for over 20 years. Moved due to Dane Taylor and the excellent service that he provides at the time purchasing cars from another Chrysler dealership for over 20 years. Moved due to Dane Taylor and the excellent service that he provides at the time of purchase and afterwards. He really cares about his customers and takes good care of them. I will be back in the spring to purchase another vehicle. More
Jason LaBranche was extremely professional and his customer service was exceptional. There were a couple of hurdles that we needed to get around and Jason worked with the finance team and got the dea customer service was exceptional. There were a couple of hurdles that we needed to get around and Jason worked with the finance team and got the deal done. I will be purchasing my next vehichle from jason. More
Our salesman, Jason, was helpful and knowledgeable about our model choices and the paper work was prepared and ready for signing. John was professional and efficient in explaining what we were signing and our model choices and the paper work was prepared and ready for signing. John was professional and efficient in explaining what we were signing and what our obligations were. Both gentlemen were friendly and pleasant to do business with. More
Everyone was so helpful i live kinda far from this dealer ship and my sales person Jeff Irish helped get everything rolloing and fina a car i wanted and the price i wanted over the phone and via internet so ship and my sales person Jeff Irish helped get everything rolloing and fina a car i wanted and the price i wanted over the phone and via internet so that when i got there it was quick and easy and no mumbo jumbo! and i was really impressed with the fact that they have a sec. of state right there and i left with my plate on my car More
We performed an early turn in lease to go from an SUV to a mini-van. Ralph was extremely helpful in finding us the perfect van for our newly expanded family! Our Town & Country has all the features we were a mini-van. Ralph was extremely helpful in finding us the perfect van for our newly expanded family! Our Town & Country has all the features we were looking for. We highly recommend Ralph and the Suburban dealership. Ralph was professional and courteous through the entire process. Thank you Ralph! More
Jeff was very fair, straige forward and great to work with. Over the past 10 years I have purchased 5 Jeeps at different dealerships. So far this has been my best experience. I hope to keep my new/use with. Over the past 10 years I have purchased 5 Jeeps at different dealerships. So far this has been my best experience. I hope to keep my new/used car purchases and my service with Suburban CDJ of Troy. More
I had an anxious feeling coming into the Dealership until I met Jeff Lada. He put me at ease in no time. He listen to my needs and concerns and showed me the vehicles that would fit my needs. I ended up g I met Jeff Lada. He put me at ease in no time. He listen to my needs and concerns and showed me the vehicles that would fit my needs. I ended up getting a 2008 Jeep. It did not have a spare tire which he assured me he would get. I'm in the service and when the spare tire came in I was in Afganistan. Jeff called significant other and let her know she could pick it up. I want you to know what a great Salesman you have in Jeff Lada. I would recommend him and the Dealership to anyone. Sincerely, Aaron E. Resnikoff More
This has been our best Automobile Dealership experience EVER. The car we wanted, with the Color & Options we wanted - is the most popular car out right now. MANY Dealers said they had one but they only u EVER. The car we wanted, with the Color & Options we wanted - is the most popular car out right now. MANY Dealers said they had one but they only used that to try and get you in to "convince" you to buy something they had in stock. Not Mark Tillman. This is a man of CHARACTER and principle. He tried to trade for the exact car we wanted but was unable to swing a trade with another Dealer. He told me he didn't want to hold us up and that we could try to buy from another Dealer without hard feelings. That was enough for us to decide we were going to compromise on the color option to deal with a man of Principle. Do NOT let this guy get away! More