Suburban Chrysler Dodge Jeep Ram of Troy

Ralph Geary made my purchasing experience easy with my new Jeep Grand Cherokee. He was quick to answer questions and even picked me up from my house so that I could get my new vehicle. The staff at Subu new Jeep Grand Cherokee. He was quick to answer questions and even picked me up from my house so that I could get my new vehicle. The staff at Suburban Chrysler is very friendly, willing to answer any question I had, and would appear to me that they will provide great service down the road as well. Mr. Geary should be commended for his friendliness and willingness to help customers. I am happy that I found the Suburban Chrysler dealership in Troy, Mi. I will be their customer for a long time. Ryan Hager More

THE WIFE AND I BOUGHT A NEW CAR AT THIS DEALERSHIP AND SCOTT VIAU, OUR SALESMAN WAS MOST KNOWLEGABLE AND COURTEOUS. THERE WAS NO HIGH PRESSURE BUT RATHER, ALL THE FACTS WERE LAYED ON THE TABLE FOR DISCUS SCOTT VIAU, OUR SALESMAN WAS MOST KNOWLEGABLE AND COURTEOUS. THERE WAS NO HIGH PRESSURE BUT RATHER, ALL THE FACTS WERE LAYED ON THE TABLE FOR DISCUSSION. WHEN TOLD BY ME THAT WE WERE $500 APART IN THE DEAL, MR. VIAU DID WHAT HE HAD TO TO CLOSE THE GAP. WE BOUGHT THE CAR. THE CAR WAS CLEANED AND READIED FOR PICK-UP BY THE SERVICE DEPARTMENT IN A TIMELY MANNER. I HAD MY OLD VEHICLE SERVICED A COUPLE OF TIMES BY THIS DEALER AND IT WAS ALWAYS WELL DONE. More

Great experience, wonderful service - Jim Colovos made it happen, when I walked in I was not sure if I was ready to buy a new vehicle but after a test drive and time talking to Jim, I new it was the right th happen, when I walked in I was not sure if I was ready to buy a new vehicle but after a test drive and time talking to Jim, I new it was the right thing to do, I am so happy with my purchase and great service. More

I had a wonderful experience in buying a new car at Suburban Chrysler Jeep Dodge. Rick was a great salesperson. He was not your typical salesperson just trying to make a sale. I could see his genuin Suburban Chrysler Jeep Dodge. Rick was a great salesperson. He was not your typical salesperson just trying to make a sale. I could see his genuine pride in what he sells and that he sincerely cares about his customers. The sale went smoothly and I love my new car! I was recommended by a friend and definitely recommend Suburban and Rick to all my family and friends. More

Bill Messina makes the buying process extremely easy. This is the second car I have bought from him, and both times Bill went over and above what I expected. Numerous times, he has answered emails after This is the second car I have bought from him, and both times Bill went over and above what I expected. Numerous times, he has answered emails after 7:00 p.m. -- and even while he was out sick. because o my schedule, I didn't eve see th car untildelivery -- but Bill was able to take care of everything without me even stepping foot in the dealership. Bill was recommended to me, and I have recommended several times to others. In addition to Bill, Rob in finance was extremely efficient and easy to work with. I have been at dealerships before where the F&I part took an hour -- Rob had everything prepared and I wasn't in his office more than 10 minutes. He explained all of the optional services in a very low-pressure way (and even got me to select one, which is tough!). At delivery, my van was clean, warm and ready to go. Bill went trough a full delivery, even though I had the same vehicle before. He took the time to explain all of the features an follow-up with me after the sale. I would highly, highly recommend Suburban, an especially Bill Messina. More

I honestly can't say enough good things about this dealership and, specifically, about our salesperson, Maria Kovach. We have worked with Maria on our last five vehicles and she has always gone out o dealership and, specifically, about our salesperson, Maria Kovach. We have worked with Maria on our last five vehicles and she has always gone out of her way to make the entire experience an absolute pleasure and extremely painless. Maria has always exceeded our expectations with her service, forthrightness, care, friendliness...I couldn't imagine purchasing a vehicle from anyone else. The other staff at Suburban were also terrific in going over all of the business aspects of the purchase and in reviewing the features of the vehicle. More

Chuck Diamond did a fantastic job of explaining all my options in regards to the lease of my new Jeep Grand Cherokee. I came in knowing what I wanted and believe he went to great lengths to help find a p options in regards to the lease of my new Jeep Grand Cherokee. I came in knowing what I wanted and believe he went to great lengths to help find a package that fit my budget. This is my fourth Jeep product and it was the first time the dealership let me take the car home for the weekend so I could really check it out before I made the decision to lease the vehicle. That really impressed me! I have already recommended Chuck to a friend at work and wouldn't hesitate to recommend him and Suburban in the future. More

My salesman, Mark Tillman was superb!! Mark took the time to listen to me, worked with me in exploring my preferences in cars and explained options/packages to me. I felt that he always had my best int time to listen to me, worked with me in exploring my preferences in cars and explained options/packages to me. I felt that he always had my best interests in mind. He went beyond expenctations to get me the car I wanted. His professionalism and open, caring manner made this big decision very easy. He was always prompt in returning my phone calls and always provided me with the information I needed. I am very please with the purchase of my 2010 Dodge Charger and would definately recommend to others that they go see Mark Tillman at Suburban Chrysler Dodge Jee in Troy. More

I am pleased to recommend Suburban Chrysler Jeep of Troy to any and all interested parties. I found the staff to be professional, courteous, and helpful. A special mention is needed for my salesperson, Da to any and all interested parties. I found the staff to be professional, courteous, and helpful. A special mention is needed for my salesperson, Dane Taylor, who gave me a most advantageous lease price for my 2011 Jeep Grand Cherokee, along with a smooth trouble-free return of my old Jeep. His friendliness, professionalism, and knowledge of the car, and financial "helps" in arriving at the lowest price possible for me made the entire transaction seamless and enjoyable. A special nod also to John Gerrard, business manager, who explained in a clear and non-hurried manner all the documents that had to be signed. Again, a 5-star experience for me!! More

I had a great experience at Suburban Chrysler/Jeep/Dodge. My wife and I met with Joe Bellomo during our initial visit. He was extremely considerate and took the time to answer all of our questions. He e My wife and I met with Joe Bellomo during our initial visit. He was extremely considerate and took the time to answer all of our questions. He explained the options available with the Grand Cherokee in detail and took us on a tour of the vehicles in inventory so we could look at and become comfortable with our exterior color and interior trim choices. Joe located a vehicle that met our requirements and was able to make it available to us quickly. We also met with Business Manager John Gerrard to discuss our extended warranty and care package options. John clearly explained the available options and the associated benefits. John took the time to answer each and every question we asked and he made the completion of all paperwork a quick and easy process. After delivery (and after the dealership had closed for the weekend) we noticed a cosmetic issue with our new vehicle. We left Joe a voicemail that evening and Joe promptly returned our call first thing Monday morning. Later Monday evening we met with Joe along with Sales Manager Ben Heer and Service Manager Jim Grove. We discussed the concern and they made certain that it was resolved promptly and to our complete satisfaction. We are extremely pleased with our experience - from before the sale, during the sale, and resolution of our concerns after we had taken delivery. We look forward to the same level of care from the Service Department. We will recommend Suburban Chrysler/Jeep/Dodge (as well as the 2011 Jeep Grand Cherokee) to family and friends. More