Suburban Chrysler Dodge Jeep Ram of Troy

Jason LaBranche was extremely professional and his customer service was exceptional. There were a couple of hurdles that we needed to get around and Jason worked with the finance team and got the dea customer service was exceptional. There were a couple of hurdles that we needed to get around and Jason worked with the finance team and got the deal done. I will be purchasing my next vehichle from jason. More

Our salesman, Jason, was helpful and knowledgeable about our model choices and the paper work was prepared and ready for signing. John was professional and efficient in explaining what we were signing and our model choices and the paper work was prepared and ready for signing. John was professional and efficient in explaining what we were signing and what our obligations were. Both gentlemen were friendly and pleasant to do business with. More

We performed an early turn in lease to go from an SUV to a mini-van. Ralph was extremely helpful in finding us the perfect van for our newly expanded family! Our Town & Country has all the features we were a mini-van. Ralph was extremely helpful in finding us the perfect van for our newly expanded family! Our Town & Country has all the features we were looking for. We highly recommend Ralph and the Suburban dealership. Ralph was professional and courteous through the entire process. Thank you Ralph! More

Everyone was so helpful i live kinda far from this dealer ship and my sales person Jeff Irish helped get everything rolloing and fina a car i wanted and the price i wanted over the phone and via internet so ship and my sales person Jeff Irish helped get everything rolloing and fina a car i wanted and the price i wanted over the phone and via internet so that when i got there it was quick and easy and no mumbo jumbo! and i was really impressed with the fact that they have a sec. of state right there and i left with my plate on my car More

Jeff was very fair, straige forward and great to work with. Over the past 10 years I have purchased 5 Jeeps at different dealerships. So far this has been my best experience. I hope to keep my new/use with. Over the past 10 years I have purchased 5 Jeeps at different dealerships. So far this has been my best experience. I hope to keep my new/used car purchases and my service with Suburban CDJ of Troy. More

I had an anxious feeling coming into the Dealership until I met Jeff Lada. He put me at ease in no time. He listen to my needs and concerns and showed me the vehicles that would fit my needs. I ended up g I met Jeff Lada. He put me at ease in no time. He listen to my needs and concerns and showed me the vehicles that would fit my needs. I ended up getting a 2008 Jeep. It did not have a spare tire which he assured me he would get. I'm in the service and when the spare tire came in I was in Afganistan. Jeff called significant other and let her know she could pick it up. I want you to know what a great Salesman you have in Jeff Lada. I would recommend him and the Dealership to anyone. Sincerely, Aaron E. Resnikoff More

This has been our best Automobile Dealership experience EVER. The car we wanted, with the Color & Options we wanted - is the most popular car out right now. MANY Dealers said they had one but they only u EVER. The car we wanted, with the Color & Options we wanted - is the most popular car out right now. MANY Dealers said they had one but they only used that to try and get you in to "convince" you to buy something they had in stock. Not Mark Tillman. This is a man of CHARACTER and principle. He tried to trade for the exact car we wanted but was unable to swing a trade with another Dealer. He told me he didn't want to hold us up and that we could try to buy from another Dealer without hard feelings. That was enough for us to decide we were going to compromise on the color option to deal with a man of Principle. Do NOT let this guy get away! More

Mr. Fleming is a very great salesperson! He assisted me with purchasing my 2010 Dodge Journey. He was very professional, courteous, knowledgeable, and most of all patient! I have already started to refer with purchasing my 2010 Dodge Journey. He was very professional, courteous, knowledgeable, and most of all patient! I have already started to refer other people to him! This is my first time purhasing a Chrysler product and I am definitely impressed! More

Had a great dealer experience at Suburban. When I first visited, I let them know my timing of a couple of months until purchase and they were very understanding and put no pressure on me. They kept in tou visited, I let them know my timing of a couple of months until purchase and they were very understanding and put no pressure on me. They kept in touch and now I am happy in my new car! Would definitely recommend Suburban to anyone looking for a new vehicle. More

We recently bought a Dodge Journey at Suburban Chrysler Jeep Dodge and love it. We had a wonderful experience there. We were unsure of what we wanted to purchase and were looking at a few different vehic Jeep Dodge and love it. We had a wonderful experience there. We were unsure of what we wanted to purchase and were looking at a few different vehicles from different makers. Joe was very patient with us and answer all of our questions. We came back three different times before we made our decision and on two occations we had to bring our 3 year old son with us. There was a toy room for him to play in and Joe was very patient and understanding with him. We wanted to look at a Jeep Libery but there weren't any on the lot and Joe to us out to his personal vehicle(a liberty) so that we could see one. Overall we had a wonderful experience at this dealership and got a great price for our new car. I would definately recommend talking to Joe at Suburban Chrysler Jeep Dodge! More