Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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jeff was very knowledgeable about products. we were very impressed! first thing my husband commented on when jeff walked away for a moment was "boy, this kid knows his stuff!" we would gladly recommend je impressed! first thing my husband commented on when jeff walked away for a moment was "boy, this kid knows his stuff!" we would gladly recommend jeff and this dealership to anyone interested in a new car purchase. oh and my new jeep is great too! More
I had just a wonderful experience in purchasing this car. I enjoyed it from the beginning to the end. I was most please at the respect and courtsey that was afforded to me. In fact, I felt catered to. Very n I enjoyed it from the beginning to the end. I was most please at the respect and courtsey that was afforded to me. In fact, I felt catered to. Very nice. I would highly recommed this dealership. More
This dealership and Jeff Lada were a great experience from start to finish. I went to the dealer looking for a used truck and Jeff was very knowledgable. After test driving a couple different trucks Jeff from start to finish. I went to the dealer looking for a used truck and Jeff was very knowledgable. After test driving a couple different trucks Jeff offered to let me take one home for a while, show the family and get a better feel for it. I looked at a few other dealerships but soon realized that Suburban was priced very aggresively and definitely had more friendly sales people. After deciding to buy the truck they gave me a fair trade in value for my Jeep and also were willing to negotiate the sale price. I had a couple of concerns wich were immediately taken care of in the service department. I was introduced to the service and parts staff. This was a great experience. I love the truck. I will be back for all my oil changes and any future service that I will need. Howard Tracey More
Michael Fleming was professional, friendly, knowledgeable, patient and willing to go the extra mile. He and the entire staff of Suburban Troy were fantastic! Mr. Fleming was able to take one le knowledgeable, patient and willing to go the extra mile. He and the entire staff of Suburban Troy were fantastic! Mr. Fleming was able to take one lease off our hands and put us in a new lease of a Town and Country. He was able to accomplish this in just one day. We had previously gotten our last 2 leases from Shuman Chrysler. They couldn't/ wouldn't do what Mr.Fleming and Troy Suburban did. We could have literally gone in our backyard to Suburban Novi but they couldn't/ wouldn't do what Mr.Fleming and Troy Suburban did...meaning our Best deal..... More
John listened to exactly what I was looking for and respected my price restrictions. I never felt pressured at all. I bought the first car he showed me! He made the loan application process easy and respected my price restrictions. I never felt pressured at all. I bought the first car he showed me! He made the loan application process easy and comfortable. Delivery of my car the next day went exactly as scheduled. Both John and the finance manager where friendly and helpful. I have already recommended John to a couple friends. All around great experience. More
I leased a new 2011 Jeep Grand Cherokee from Suburban Chrysler Jeep Dodge of Troy. The Jeep was a surprise Christmas present for my wife. My experience with the dealership was outstanding due, in large Chrysler Jeep Dodge of Troy. The Jeep was a surprise Christmas present for my wife. My experience with the dealership was outstanding due, in large part, to the excellent customer service that I received from the salesman, Jeff Timmington. Jeff did a great job finding a vehicle with the exact colors and options that I wanted and in time for me to take delivery of the vehicle right before Christmas so that I could surprise my wife with it on Christmas morning! Jeff even got me a big red bow to put on the vehicle Christmas morning, just like in the commercials on TV! She absolutely loved the surprise and the Jeep! Thanks a lot, Jeff, for the great work that you did for me! You made the whole experience very pleasurable and easy! I will definitely recommend Suburban Chrysler Jeep Dodge of Troy to my friends and family! Steve W. (Lake Orion, MI) More
Suburban is a great place to do business. I have known Dane and Rob for a long time and knew they would take great care of me. They provide a very warm, non-threatening environment to buy a car, which is Dane and Rob for a long time and knew they would take great care of me. They provide a very warm, non-threatening environment to buy a car, which is very important to me. They were very thorough in explaining the entire process. I would recommend Dane Taylor (Sales) and Rob Tabet (finance) to anyone I know looking for a new car. More
So nice, helpful and patient. Jason new what I wanted and didn't try to give us a lot of 'salesy' business. I felt comfortable and like it was an excellent professional business transaction. I originally ca didn't try to give us a lot of 'salesy' business. I felt comfortable and like it was an excellent professional business transaction. I originally came in the summer looking at a purchase so it took a while to get my financing together. I initially sent a request for quote to several local dealerships and Larry Thompson and Jason were the only ones willing to give me any kind of specific pricing before I came into the dealership which is what I wanted. That's why I chose suburban More
Salesman sold me a Dodge Durango which was perfect for my needs, good price for what I was getting, got everything taken care of and signed, out the door that day. I was pleased with my purchase and with my needs, good price for what I was getting, got everything taken care of and signed, out the door that day. I was pleased with my purchase and with my salesman, even when there was a problem a week later with the truck, the salesman handled the situation for me. More
Excellent experience at Suburban! Came to Suburban after purchasing cars from another Chrysler dealership for over 20 years. Moved due to Dane Taylor and the excellent service that he provides at the time purchasing cars from another Chrysler dealership for over 20 years. Moved due to Dane Taylor and the excellent service that he provides at the time of purchase and afterwards. He really cares about his customers and takes good care of them. I will be back in the spring to purchase another vehicle. More