Suburban Chrysler Dodge Jeep Ram of Troy

We have bought several cars from Dane Taylor followed him from Rochester Chrysler. Dane explained everything about the 200 and rode with us on a test drive. He went over all the costs and possiblities asso from Rochester Chrysler. Dane explained everything about the 200 and rode with us on a test drive. He went over all the costs and possiblities associated with the car lease. Dane even washed the license off my old car before he put it on the new one. Love the new 200. Thank you Dane More

Joe was very helpful when I was looking for a new car. I told him what I wanted on the vehicle and he told me what packages I would be interested in. I was able to test drive a few different Jeeps and picke told him what I wanted on the vehicle and he told me what packages I would be interested in. I was able to test drive a few different Jeeps and picked out the right one for me with help from Joe. I am a recent college graduate with little credit and with the help of Joe and his manager, I was able to get the title of my Jeep Patriot in my name! Now, I have the opportunity to build my own credit. I was also able to trade in my old vehicle one month early because the Jeep dealership agreed to pay off my last month's payment, which was an added bonus. Joe contacted me a few times throughout the week and always kept me in the loop of things. It was an overall great experience at the Jeep Dealership in Troy. More

The salesperson was very friendly and willing to help us find the right car for us. He was able to find the specific car that we wanted and have it delivered within a few days. One thing that may have mad find the right car for us. He was able to find the specific car that we wanted and have it delivered within a few days. One thing that may have made our experience easier is if he would have given us a description and price list of the avaliable addons before we went in to sign the papers. It would have been helpful to have the information about Gap coverage and tire insurance ahead of time so that we could have thought about it and made an informed decision reguarding those products. We did not purchase any of these products. More

We worked with Joe previously. He made the transition from lease to lease painless! Joe went out of his way to make sure we got the best deal for our money. Since this is out first time at Suburban, we from lease to lease painless! Joe went out of his way to make sure we got the best deal for our money. Since this is out first time at Suburban, we are pleased with the service we received and are confident the customer service will remain top notch. More

My experience at this dealer was good. The whole team worked very hard to meet my budget. They were friendly and fast. Mr. G. Campbell was my sales associate and he went, and continues to go above and be worked very hard to meet my budget. They were friendly and fast. Mr. G. Campbell was my sales associate and he went, and continues to go above and beyond to assist me with my purchase. Tom is the sales manager and he too went out of his way to accommodate me. I highly recommend this dealer..... Especially if you were used to shopping in the Troy motor mall.. Thanks More

From the get go everyone was helpful in the dealership. Rob the dealer filled me in on some useful information before buying the vehicle and seemed honest about the whole deal. Even though I was pretty se Rob the dealer filled me in on some useful information before buying the vehicle and seemed honest about the whole deal. Even though I was pretty set on financing thru an outside lender they convinced me to let them try to beat the rate I was offered, and they were able to by more than 1%. More

We visited several dealerships while looking for a new car. While we love the car we purchased, the thing that really stands out is the quality of the service from Rob, Phil, and all of the staff at Subur car. While we love the car we purchased, the thing that really stands out is the quality of the service from Rob, Phil, and all of the staff at Suburban CJD. We were greeted warmly and immediately, promptly referred to Phil who was knowledgeable and helpful, and then expertly assisted by Rob in finance. We never felt rushed or pressured. All in all, it was a delightful experience and I'd strongly recommend this dealership to anyone looking for a new car. More

My sales agent, Jim Colovos, was extremely helpful in putting together a sales package that could work for me. Mike Gerrard explained the financing and the available options clearly. Overall it was one o putting together a sales package that could work for me. Mike Gerrard explained the financing and the available options clearly. Overall it was one of my best experiences with a Chrysler dealership and I've been buying or leasing a Chrysler product for over 30 years. If the service department is even half as good as these two gentlemen were, this will be a great Chrysler dealership. More

Unbelievably personable and great customer service! Took my 2010 Jeep Wrangler in for a service issue, and could NOT have been more pleased! Very professional and considerate of my time and made sure to kee my 2010 Jeep Wrangler in for a service issue, and could NOT have been more pleased! Very professional and considerate of my time and made sure to keep me informed as to how the service was coming along as I waited in the customer lounge! Will definitely continue to use this dealership!!! More

I came for two recalls and Mark mentioned outstanding RRTs in the system. That was traken care of as well. Service was later recommended on the phone and the vehicle performed better afterwards. Shuttle RRTs in the system. That was traken care of as well. Service was later recommended on the phone and the vehicle performed better afterwards. Shuttle service was available shortly to drive me to the office. Vehicle was done the same day. Overall pleasant service. More