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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,626 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,626 reviews
September 24, 2023
Jake was very attentive, listened to the things I wanted and worked within my budget. Very personable, not pushy at all. Quick to answer any questions before, during, and after the buying process. and worked within my budget. Very personable, not pushy at all. Quick to answer any questions before, during, and after the buying process. More
by Louks540
Employees Worked With
Jake Soules
September 19, 2023
I purchased a gmc sierra from this dealership and I had an awesome experience, chad and Joshua were both very helpful and seemed pretty knowledgeable. Would highly recommend going to Chad and Joshua for an an awesome experience, chad and Joshua were both very helpful and seemed pretty knowledgeable. Would highly recommend going to Chad and Joshua for any purchases, they stayed late to help my purchase and we’re still very nice whilst doing that. More
by Sam masri
September 15, 2023
Very Professional, Honest and helpful. Florin has went out his ways for me to make sure I found the perfect vehicle for me. I Highly recommend Florin! After I purchased my vehicle Florin has went out his ways for me to make sure I found the perfect vehicle for me. I Highly recommend Florin! After I purchased my vehicle 7 months later… Florin even reached out to make sure how everything was going and running! I’ve owned 6 cars and never once has any done that. God bless this man! More
by MicakovicM
Employees Worked With
September 15, 2023
If I could leave more than 5 stars I would. Flo ROCKS! He goes above and beyond to satisfy the customer. I purchased a vehicle from Flo unseen from Vermont. He makes it happen. Do not hesitate Flo ROCKS! He goes above and beyond to satisfy the customer. I purchased a vehicle from Flo unseen from Vermont. He makes it happen. Do not hesitate to reach out to him if you’re in the market for a vehicle. He does not disappoint. More
by mcoviello29
Employees Worked With
September 15, 2023
Flo wad great to work with. Made sure I had what I needed and made the transaction quick and easy Made sure I had what I needed and made the transaction quick and easy More
by owenpcook
Employees Worked With
August 29, 2023
Trying to work with the Service Department and Customer Service was hands down, by far, the worst customer interaction I have ever experienced. Complete lack of concern by the Service Department to make su Service was hands down, by far, the worst customer interaction I have ever experienced. Complete lack of concern by the Service Department to make sure work was performed correctly. Total disregard by Customer Service to address issues. Still waiting to hear back from Jim Elder III after two weeks. More
by TWilson
August 28, 2023
I had a great experience working with Reggie! He is amazing! He made my lease process smooth and stress free. Reggie provided superb customer service! He was very responsive during the entire sal He is amazing! He made my lease process smooth and stress free. Reggie provided superb customer service! He was very responsive during the entire sales process. He explained the features of my jeep and helped me set up my jeep wave account. He is very patient and willing to go above and beyond to make sure his customers are satisfied. Not to mention, he has the best candy at his desk and encourages his customers to take as much as they like.😊 I will definitely be recommending Reggie to all of my friends and family. More
by P. Maddox
Employees Worked With
August 24, 2023
I went to Suburban Chrysler Dodge Jeep Ram of Troy to look at a used suv. The salesperson, Anthony Abdullah, was exceptional. Well informed, professional, respectful of my time, and made the purchase exp look at a used suv. The salesperson, Anthony Abdullah, was exceptional. Well informed, professional, respectful of my time, and made the purchase experience a great one. Highly recommended. More
by akestelootjr
Employees Worked With
August 23, 2023
Jake is simply Awesome has a great personally and gets all your questions answered ASAP he is the best ! all your questions answered ASAP he is the best ! More
by nanny051758@icloud.con
