Suburban Chrysler Dodge Jeep Ram of Troy

I had two things that were important to me. Price and seat height. I was worried about buying a car for the first time on my own since my divorce. I really didn't need to worry. Between Jim knowing wha seat height. I was worried about buying a car for the first time on my own since my divorce. I really didn't need to worry. Between Jim knowing what to show me that met exactly what I wanted and John guiding me through the financial process, they both put me at ease and it couldn't have been a better experience. I am so happy with my purchase. More

We had such a wonderful experience with Suburban Chrysler Jeep Dodge of Troy. I worked with Jim on the phone for the week before we came to pick up our new Jeep. He was very friendly on the phone and super r Jeep Dodge of Troy. I worked with Jim on the phone for the week before we came to pick up our new Jeep. He was very friendly on the phone and super responsive about returning calls quickly. He was able to find a Jeep that fit our needs and budget and we were able to go in the day that we planned on. Once we met Jim in person was just just as friendly and had planned ahead so the car was washed and out front waiting for us. The paper work section that was done by his co-worker, John (sorry I am not 100% sure of his name) was equally as nice and professional. This was the best experience I have ever had leasing a new car. This is my 5th Jeep lease and the third dealership I've been with. Suburban is about a 45 minute drive for us but I would gladly drive that far and pass several on the way to get the great service that Jim and the rest of the Suburban staff provided. I plan to be back to Suburban in three years for our next Jeep and to tell all of our friends and family to head out there for their next car! More

Excellent customer relations in all respects. Also met Sales manager Tom--- and Finance Manager, John---, All very helpful, knowledgable, supportive. So good we are now buying a second car. Will definit Sales manager Tom--- and Finance Manager, John---, All very helpful, knowledgable, supportive. So good we are now buying a second car. Will definitely recommend Suburban for Sales and Service. Nice job! More

I was in the area at a competitive dealer looking for a new car and decided to visit Suburban Chrysler because we were also interested in a 300. We met Rick and with his patience and listening skills he w new car and decided to visit Suburban Chrysler because we were also interested in a 300. We met Rick and with his patience and listening skills he was able to quickly lead us to the vehicle that we ultimately purchased. Because I am eligible for the employee discount, I knew that I could get the same price at any of the dealerships in the area. In spit of that, I travel about 20 miles past five closer dealerships to purchase my Chrysler 300 at Suburban because of the personal service I received from Rick. I plan to strongly recommend Rick and Suburban to anyone I know in the Detroit Metro looking to buy or lease a Chrysler, Dodge or Jeep vehicle. More

Mr. Fleming was very helpful with the purchase of my new vehicle. I was not aware of this new vehicle (Journey) and the discounts. I am very pleased with my purchase. I believe he went above and beyond e vehicle. I was not aware of this new vehicle (Journey) and the discounts. I am very pleased with my purchase. I believe he went above and beyond expectation of customer service. I will recommend the dealership and salesman to others. Thanks very much. More

Bill is terrific. He made me feel at ease. He was very straight forward about price.What I liked the best is that he sent me home with a document that explained price/s value of my used Jeep. This deal al straight forward about price.What I liked the best is that he sent me home with a document that explained price/s value of my used Jeep. This deal allowed me to think about how much money I needed to come up with and it allowed me to bargain a little. He also understood what I needed with respect to a new car. He conveys a demeanor of honesty and inspires trust. I was very pleased and I will definitely send customers whenever I have the opportunity. Bill did a lot of work getting me the car that I wanted since the black 200 is somewhat scarce. Bill is A-1 in my opinion and I will continue to bring my business to Bill and Suburban. Thanks More

We've all heard the the term "Raving Fans". I don't think I fully appreciated it until I became one. Can't say enough good things about Bill Messina, Rob Tabet and my recent experience with Subu don't think I fully appreciated it until I became one. Can't say enough good things about Bill Messina, Rob Tabet and my recent experience with Suburban Chrysler Jeep. My first time purchase with Suburban Group and first time purchase of a Jeep. Always had at least one GM product in my garage...not anymore. The 2011 Jeep Grand Cherokee Overland Sumit is head and shoulders above what GM is offering. Was so displeased with the vehicle I had, I traded in my 5 month old 2011 Acadia Denali. More

Jim did a fantastic job with the purchase of my jeep. Ive Been to few dealers and none compare to the suburban collection! I can honesty say that this has been the best experience I have ever had buying Ive Been to few dealers and none compare to the suburban collection! I can honesty say that this has been the best experience I have ever had buying a vehicle. Thank you Jim, I will tell all my friends to see you when they are ready for a new jeep More

Dane was great to work with. Made turning in my lease & leasing a new car very quick & easy. Gave me a great price. Would highly recommend him and this dealership to other people. Stayed past closing tim & leasing a new car very quick & easy. Gave me a great price. Would highly recommend him and this dealership to other people. Stayed past closing time to answer all of my questions. I had gotten a price somewhere else - Dane did not know this - but his price was much better. More

After the original runningboards were found to be damaged, new runningboards were ordered and quickly installed. The color of these runningboards, however, didn't match the car so they will be pain damaged, new runningboards were ordered and quickly installed. The color of these runningboards, however, didn't match the car so they will be painted to match. Rick LaRue and Fred Gregory were always up front about the problem, presenting solution chices and never hesitated to support my decisions regarding replacement and repair. All work has been done willingly and in a timely manner at no cost to me! Now that's dealer support!!! More