Suburban Chrysler Dodge Jeep Ram of Troy

During our encounter Rob demonstrated exceptional perception and interpersonal skills which may be the result of the entrepreneurial spirit developed over the years while managing his personal advent perception and interpersonal skills which may be the result of the entrepreneurial spirit developed over the years while managing his personal adventure! But without a doubt one of the most "Knowledgeable", "Connected", "Customer" and "Service Oriented" guys I've met in sales and as well in the automotive industry. Rob’s "combination" of people skills and sheer intelligence are a rare commodity and shouldn’t be taken for granted. Surely he’s with the right organization and it seems he’s definitely management material (if desired) and capable. Also, it’s evident that Rob possess the acumen to direct, train, motivate and assess sales personnel, and no doubt would be a tremendous compliment to the bottom line of your (or) any organization. And, my assessments are not a campaign to elect Rob to the management team but any successful organization should always be investigating additional methods to duplicate success. Compliments to senior management for recognizing a man of distinction and integrity but more importantly the accolades expressed in these comments do not speak to the experience availed during our adventures. KEEP THE MAN HAPPY AND HE’LL KEEP THE REFERRALS COMING… More

Scott did a great job on this sale. He was friendly, responsive, and sought to help me find the right solution. Scott was also competitive from a pricing perspective. I enjoyed working with Scott on t responsive, and sought to help me find the right solution. Scott was also competitive from a pricing perspective. I enjoyed working with Scott on this transaction. I would recommend Scott to my colleagues. Jeff Johnston More

Working with Bill, my experience was fantastic. Since this was my first interaction with this dealership, I did not know what to expect but Bill was recommended to me by my parents. When going through th this was my first interaction with this dealership, I did not know what to expect but Bill was recommended to me by my parents. When going through the sales process, I was unsure what specific vehicle I wanted at first and Bill was patient with me and answered any and all questions I had. Once I was closer to the point of purchase, Bill was able to find a more equipped model than my original choice for less money. Not only would I go back to Bill for my future vehicle purchases, but I have already recommended him to numerous friends and family members. He was nice and knowledgeable providing me with a level of service I was looking for. It is no surprise he is one of the dealer's top salesmen because you'd be crazy if you wouldn't respond positively to Bill's level of service. More

Rob provided great services for a challenging situation. He worked within our budget and found a way to get what i wanted. He was patient as my choices changed, worked on MY behalf and even follows up still He worked within our budget and found a way to get what i wanted. He was patient as my choices changed, worked on MY behalf and even follows up still to make sure I was satisfied. I will be back soon for a second vehicle. More

Overall I'm impressed with friendliness, straight talk, professional product knowledge. I had a torque converter replaced due to a bearing failure. The parts were obtained and the repair accomplished wit professional product knowledge. I had a torque converter replaced due to a bearing failure. The parts were obtained and the repair accomplished with a minimal waste of my time. No further problems have been encountered to date. More

Jim was patient and helpful during my new car buying experience. Jim was quite knowledgeable about the Chrysler products and their features. He explanined and demonstrated the vehicle equipment patientl experience. Jim was quite knowledgeable about the Chrysler products and their features. He explanined and demonstrated the vehicle equipment patiently, even though I asked the same questions a couple times. He consisitently made follow up calls while tracking down my specific vehicle. Keeping me informed made the process less stressful. More

I'm so glad I went to Suburban CJD of Troy, what a relief to find such wonderful people to work with you in choosing a vehicle. Joe Bellomo is a great sales representative, he was patient with me. He gave m to find such wonderful people to work with you in choosing a vehicle. Joe Bellomo is a great sales representative, he was patient with me. He gave me all the information and was able to answer any questions and was familiar with all makes and models of automobiles. Joe creates a stress free atmosphere ( ie. He told me " if a warranty makes sense, purchase it....if it doesn't then don't.") Joe has integrity and it is obvious he enjoys his job, people like him are hard to come by and especially if they are selling something. If I had my own business Joe would be the first person I'd call to come work for me (I'm sure he won't give up his job to brew Starbucks coffee with me). I am so glad I worked with Joe and I've already bragged to all my friends and family about my experience, and then they ask me what kind of car did I buy. I will always be a customer of Joe Bellomo's and even more so if he is at Suburban CJD Troy, which by the way is a beautifully, spacious and comfortable dealership that I'm sure if I had to wait in line to work with Joe I'd be than content. John Sabourin in finance, Awesome! He is universal! I felt so comfortable working with him, Joe introduced us to him the first time we were in there and he remembered us months later when we came back to buy. I felt no pressure to purchase any of the warranties. And even days later when I talked my husband in to buying the tire warranty (MI and IL roads are the worst with pot holes the size of kiddy pools) John drew up the papers for us and even for the same price he quoted us earlier. It was quick and easy, with some great advice on who has the best filets around Birmingham. Also I do have to say that the whole Team at Suburban was great. Not once did I feel like fresh meat in a shark tank, or even ignored because I was already working with Joe. Everyone was welcoming, friendly and the most important approachable. More

Had an amazing experience with this dealer. I called in to sales, spoke with Joe Bellamo, told him what I wanted and he immedietely took care of me. He got me in the vehicle I wanted with no trouble. Every to sales, spoke with Joe Bellamo, told him what I wanted and he immedietely took care of me. He got me in the vehicle I wanted with no trouble. Everything went smooth, the credit approval, my lease turn in and all the paperwork. Joe seemed to really care about what I wanted and took the time to get it right and at the right price. He is a great salesman and I will return to him later in the year to purchase a vehicle for my husband. He is awesome. John Sabbourhin did our paperwork with us and he was very nice and pleasant. Dane Taylor looked at my lease turn in and made the process so easy. I will DEFINITELY refer all people looking for a new car to Suburban Chrysler, Dodge, Jeep of Troy. Cannot say enough good things about the dealer. The whole process of turning in a vehicle and leasing a new one was a piece of cake. I love my new Dodge Journey. Thanks again!! More

John and Glenn go way beyond to make the customer happy. This is the 3rd vehicle we have purchased from a Suburban Dealership (2 at Suburban Volvo last year) and the 8th car in the past 12 years. John he This is the 3rd vehicle we have purchased from a Suburban Dealership (2 at Suburban Volvo last year) and the 8th car in the past 12 years. John helped us at the Volvo store and now at the Chrysler store. Everyone at the dealership is helpful and nice.... This is the place to go and Glen and John are the people to deal with. More

Simply put, I have bought/Leased many Chrysler Jeep products over the years, which I have bought from another dealer other then Suburban Chrysler of Troy. After my exceptional experience, I will buy/le products over the years, which I have bought from another dealer other then Suburban Chrysler of Troy. After my exceptional experience, I will buy/lease my future Chrysler/ Jeep products from Suburban (Glen Campbell). I am in the leadership and management consulting business; I found Glen to be someone who conducts himself professionally, takes a partnership role with his clients and is sincere in his pursuit. Respectfully, BRIAN HINES More