Suburban Chrysler Dodge Jeep Ram of Troy

We had a wonderful experience with Maria. We had two requests for content and one we did not want. She worked to find us a vehicle that met our requirements. She also was able to obtain a better trade requests for content and one we did not want. She worked to find us a vehicle that met our requirements. She also was able to obtain a better trade-in value. My $ rating for price just means that it wasn't the best time to buy - not very good incentives. But we had no choice - we needed a new car. Yes we would recommend Maria and Suburban to our friends! More

I took delivery on a 2011 Jeep Wrangler Unlimited Sahapurple based for my daughter who was adamant on getting this exact model, color, and specific features (leather, Nav/radio, white painted top, an Sahapurple based for my daughter who was adamant on getting this exact model, color, and specific features (leather, Nav/radio, white painted top, and towing). Bill Messina was very attentive and proactive on searching for this exact vehicle (hard to find), and keeping in touch via phone and email. He found one and did a dealer trade to get her into the vehicle - I didn't know this was possible until I talked to Bill. Bill made it easy for me to fax insurance info, and schedule a late evening pickup. The vehicle was washed & ready to be picked up on time. Paperwork with the Finance dept was quick and easy. They also explained the importance of the wheel and tire package, something I hadn't considered until recently. I definitely appreciate the time and effort they put forth in customer service. The price was what I had planned on and expected from information given from Bill prior to the purchase. I will buy from Suburban Chrylser Jeep Dodge again, and will contact Bill with my inquiries. I also plan to use Suburban for service since te customer service I received upon entering the dealership until I walked out the door was attentive and friendly. More

Bill and Autobahn Leasing and Sales were great. He was very accommodating and was able to get the exact car we wanted in a very short timeframe. We inadvertently ordered a car with the wrong interior colo very accommodating and was able to get the exact car we wanted in a very short timeframe. We inadvertently ordered a car with the wrong interior color and Bill was able to secure a new vehicle very quickly. We appreciate all that he did and we will definitely be back soon for our next vehicle purchase. More

I had a wonderful experience right from the beginning. Justin contacted my right back after my inquiry online. He referred me to Rob when i arrived at the dealership and Rob was very helpful, informative Justin contacted my right back after my inquiry online. He referred me to Rob when i arrived at the dealership and Rob was very helpful, informative and honest. My expectations were exceeded in the amount of the vehicle, payment and delivery time. I couldn't be happier. More

One of the best experiences I've ever had with a dealership. My initial contact was through the Internet and Bill Messina promptly answered my first email and every email after in a professional ye dealership. My initial contact was through the Internet and Bill Messina promptly answered my first email and every email after in a professional yet friendly and understanding manner. I felt like he listened to my needs and did not force or pressure me into anything I didn't want or need. I visited the dealership on a Saturday and met Bill. We went over my list of needs and wants and price constraints. Bill delivered on all fronts and I was driving my vehicle home the following Monday afternoon. The best part is the price Bill quoted me didn't change from the time he worked the deal to when I signed the paperwork with the finance manager. Extremely refreshing not to play games. Bill and suburban live by their word and I will be going back to Bill and Suburban for all my subsequent cars. More

Jeff was a joy to buy from. He clearly is a passionate person and it shows in his work. I bought a new minivan and he was very helpful in finding the right car for me. Very nice store and the staff seemed person and it shows in his work. I bought a new minivan and he was very helpful in finding the right car for me. Very nice store and the staff seemed always willing to help. Thanks for all the help guys, and thanks Jeff for the pleasant purchase. More

My approval for the car that I purchased was very fast My approval for the car that I purchased was very fast and that's rare. I want to thank Jim C. With all of his help finding me a car that I really wa My approval for the car that I purchased was very fast and that's rare. I want to thank Jim C. With all of his help finding me a car that I really wanted. The service was great and professional I've already recommended several people aready, so they can experience the same feeling I had when I pulled off the lot with my new car. Thanks again. More

This dealer went really out of there way to make sure I'm taken care of. Before I leased this new car I had some repair work to complete on my lease turn-in at another dealership which took them 2 days to co taken care of. Before I leased this new car I had some repair work to complete on my lease turn-in at another dealership which took them 2 days to complete. Suburban Chrysler Jeep Dodge of Troy provided me with a loaner free of charge despite of the car being at another dealership. A big compliment to Bill Messina without his help and support this would have not been possible. If you're looking for an honest and strait forward new car buying experience than make sure to ask for Bill. More

Bill and Rob are by far too of the most knowledgeable and helpful salesmen i have ever had the pleasure of doing business with. They went above and beyond my expectations and got me into a really great vehic helpful salesmen i have ever had the pleasure of doing business with. They went above and beyond my expectations and got me into a really great vehicle. I will definitely come back to Suburban Chrysler Jeep and Dodge of Troy for my next vehicle. More

We had a wonderful experience at Suburban Chrysler Dodge Jeep Ram of Troy. Everyone was friendly and helpful. Glen Campbell was the first person I spoke with after finding my car online and we couldn't have Jeep Ram of Troy. Everyone was friendly and helpful. Glen Campbell was the first person I spoke with after finding my car online and we couldn't have been happier with him. From start to finish Glen was helpful and informative. The customer service was top notch! Thanks Glen! More