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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I actually had been at the dealership before, but was very happy when Maria approached me to offer her assistance..she was pleasant, I explained my needs and situation, and was extremely knowledgeable ab very happy when Maria approached me to offer her assistance..she was pleasant, I explained my needs and situation, and was extremely knowledgeable about the vehicle..and after I made the decision, she knew how anxious I was, she called me within a half hour to tell me I was approved by Ally...this was after closing on a Friday night...everything worked like clockwork...I have referred a good friend to Maria, because of her sincerity and she was a pleasure to work with! More
Maria went beyond looking for a car for us with special family circumstances pending. She was wonderful to work with and I would recommend her. Your dealership was not the closest one to our house but I family circumstances pending. She was wonderful to work with and I would recommend her. Your dealership was not the closest one to our house but I would drive the extra miles to return. Keep up the good work. Sue Witulski More
Overall great experience! Joe was very knowledgeable Overall great experience! Joe was very knowledgeable about the vehicles, courteous and helpful, even with our children checking out everything wh Overall great experience! Joe was very knowledgeable about the vehicles, courteous and helpful, even with our children checking out everything while we were looking at various models and vehicles. He was responsive to email and phone calls to answer questions and provide information. Other employees at the dealership were nice as well, generally smiling and making sure that we were taken care of. The dealership has a nice waiting area and place for children to play, which is a plus. We did purchase a new vehicle and the sales process went smoothly, having everything taken care of in a relatively quick manner. I would defiantly return to this dealer in the future. More
Maria is a very valuable asset to the dealership! She is very knowledgable and answers our concerns. She has serviced us in the past & we will continue to go to her for our future needs. Also,the service de very knowledgable and answers our concerns. She has serviced us in the past & we will continue to go to her for our future needs. Also,the service dept is outstanding with whatever questions & needs that we require. Frank & Jean Pepper More
I wanted to renew the warrenty on my truck and they give me the best deal they could with out any hassel.If I was to go buy another truck, I would go to this dealer and I would also recomend this dealer to me the best deal they could with out any hassel.If I was to go buy another truck, I would go to this dealer and I would also recomend this dealer to any of my friends or family because the men I delt with were awsome. More
I am busy as many people are so I found the after hours drop off service to be a great added benefit. I also was impressed with the after hours scheduling service. You actually talk to a real person, not drop off service to be a great added benefit. I also was impressed with the after hours scheduling service. You actually talk to a real person, not a phone system. Very refreshing and customer oriented. More
Rob and Suburban Chrysler Jeep Dodge gave me exceptional service at a value price. I could not have been more happy with how caring, knowledgeable, and helpful during my transaction. Rob kept me informed a service at a value price. I could not have been more happy with how caring, knowledgeable, and helpful during my transaction. Rob kept me informed at all times during the whole process. They now have a customer for life in me. More
I received exceptional customer service from the staff at Suburban Chrysler Jeep Dodge of Troy.From the start,my salesman Gary Tocco was professional,honest and polite.I would recommend this dealership and Suburban Chrysler Jeep Dodge of Troy.From the start,my salesman Gary Tocco was professional,honest and polite.I would recommend this dealership and the people here to family and friends.I am very satisfied with the price,service and treatment I received. Thank You, Geraldine Bakka More
As a busy mom of three boys, I found it a relief to work with Maria at Suburban Chrystler. She not only readily gave me all the information I felt i need about the vehicle i purchased. But went over the to with Maria at Suburban Chrystler. She not only readily gave me all the information I felt i need about the vehicle i purchased. But went over the top with by helping me out and delivering the vehicle to my home, as my husband was out of town at the time of purchase. I will always and only work with Maria in the future. She is a fabulous sales person and accomodated my personal needs. More
Maria did a great job even brought the car and all the paperwork to us to save us the trip. Helped us navigate through different pricing options and incentives in a simple and tranparent way. Light year paperwork to us to save us the trip. Helped us navigate through different pricing options and incentives in a simple and tranparent way. Light years from the service we have had in the past. We will be clients for life. More