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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,577 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,577 reviews
June 20, 2011
Great experience. Will definitely go back and buy from Jeff again. It was an easy sale and painless process- felt like a valued customer (something not all salesman do) Great guy and Great buy. Recommend Jeff again. It was an easy sale and painless process- felt like a valued customer (something not all salesman do) Great guy and Great buy. Recommending to my friends/family. More
by MUoney
Employees Worked With
Jeff Timington
Helpful June 20, 2011
Mr. Timmington did a great job of selling me a car. Not only was he professional and courteous, he was extremely friendly and I felt no pressure to buy a car. He hooked me with a great deal and I will be only was he professional and courteous, he was extremely friendly and I felt no pressure to buy a car. He hooked me with a great deal and I will be recommending him as well as the rest of the dealership to any of my friends or coworkers looking to buy a new car. Thanks again Jeff for making this experience as painless as possible. More
by MCemsee
Employees Worked With
Jeff Timmington
June 20, 2011
Maria did a fantastic job. She always was quick with follow up and information requested. She was flexible with requests and friendly throughout the process. Maria knew the vehicle well which is somet follow up and information requested. She was flexible with requests and friendly throughout the process. Maria knew the vehicle well which is something I rarely experience at a dealership. Perfectly done. More
by cstar11
June 14, 2011
Very pleasant experience overall. Maria seemed more willing and put forth more effort to help with my vehicle searce than any other dealer I looked into. I will and have recomended others to Maria. willing and put forth more effort to help with my vehicle searce than any other dealer I looked into. I will and have recomended others to Maria. More
by Mike0319
June 14, 2011
Bill Messina was great to deal with. Friendly, responsive and committed to customer service. I wikll be sure to go back to him for my next vehicle. and committed to customer service. I wikll be sure to go back to him for my next vehicle. More
by tclutter
Employees Worked With
Bill Messina, Bill Messina
June 13, 2011
If I had one complaint for the dealership it would be the lag in wait time. During a work week coming to the dealerhuip multiple times without results can be frustrating. The overall atmosphere of the de lag in wait time. During a work week coming to the dealerhuip multiple times without results can be frustrating. The overall atmosphere of the dealership was good. My salesman Michael Fleming was a great asset in my purchasing process. I had a ton of issues with a vehicle purchased in the past at Suburban but can honestly say that they did everything possible to "make it right". I am satisfied. More
by talisha26
Employees Worked With
Michael Fleming
June 13, 2011
It was an over all pleasant experience. Phil Black was real nice, and had a wonderful sense of humor. I was not planning at all to buy a car on Saturday,(what a salesman!) but I did. The finance guy ( I f real nice, and had a wonderful sense of humor. I was not planning at all to buy a car on Saturday,(what a salesman!) but I did. The finance guy ( I forget his name) was very thorough and nice as well. I would highly recommend this dealership to anyone. More
by gtoneill
Employees Worked With
Phil Black
June 13, 2011
Maria our sales representative was great! Very helpful with our transition into our new lease car. Provided a loner car while some work was completed on our existing vehicle! Overall both my wife and I with our transition into our new lease car. Provided a loner car while some work was completed on our existing vehicle! Overall both my wife and I felt very comfortable with Maria and we didn't feel like we were dealing with a typical sales person. More
by egmsu1
June 12, 2011
Excellent Service. Friendly, easy to work with. Made the transaction simple. Allowed us to make the purchase special for our daughter. Would recommend anytime. Thanks! the transaction simple. Allowed us to make the purchase special for our daughter. Would recommend anytime. Thanks! More
by kdkakdka
Employees Worked With
Joe Bellomo, Joe Bellomo
June 12, 2011
I live across the state from this dealership, but I visited them because I saw online that they had a well-priced used vehicle that I had been searching for. I was not disappointed with the quality visited them because I saw online that they had a well-priced used vehicle that I had been searching for. I was not disappointed with the quality of the vehicle nor the service I received. Jeff Lada was my salesman and he was fair and did not pressure me. He also treated me with respect, which you do not always get at used car lots. John Sabourin was the person who helped me with the paperwork. He clearly explained everything to me. I would definitely recommend Suburban of Troy! More
by StarDustGV
Employees Worked With
Jeff Lada and John Sabourin, Jeffery Lada
