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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,622 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,622 reviews
December 15, 2023
The dealership was very responsive to my inquiry about a certified used Chrysler 300 and got me in within 24 hours for a test drive. My sales associate, Jarod, was extremely helpful and enthusiastic. certified used Chrysler 300 and got me in within 24 hours for a test drive. My sales associate, Jarod, was extremely helpful and enthusiastic. More
by Andy Clements
December 15, 2023
Jarod was amazing! He was very knowledgeable and helpful and we appreciated all he did for us. He was very knowledgeable and helpful and we appreciated all he did for us. More
by serajle
Employees Worked With
December 15, 2023
Jarod was beyond helpful and super professional. He worked quick and efficiently finding me my Jeep when I needed a new car! 10/10 recommend working with Jarod! He worked quick and efficiently finding me my Jeep when I needed a new car! 10/10 recommend working with Jarod! More
by Mason
December 15, 2023
Very helpful and friendly! He got me what I was exactly looking for. Great all around sales man. I will definitely be referring anyone looking to buy a used or new car to him. He got me what I was exactly looking for. Great all around sales man. I will definitely be referring anyone looking to buy a used or new car to him. More
by chadgrimaldi
December 14, 2023
nicest guy ever, will solve your problems, will make you his first priority when dealing with you as a customer. his first priority when dealing with you as a customer. More
by corbin shattuck
December 14, 2023
Jarod was so helpful! He found the perfect car for me at the perfect price. He was very polite and listened to all my wants and needs and was reachable whenever I needed h He found the perfect car for me at the perfect price. He was very polite and listened to all my wants and needs and was reachable whenever I needed help. More
by shizamalik
Employees Worked With
December 13, 2023
I bought a used truck from Suburban. The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month a The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month and put only 1000 miles on the vehicle. I bought from a dealership because I was hoping I could trust them over a personal sale or a smaller lot. I called them not expecting them to pay for everything out right. But management there completely blew me off and wouldn't even talk to me. The message relayed to me was that it's yours now and not their problem. Talking to me and maybe hearing me out would have went a long way. I won't be purchasing another car from them. And I'll drive to the next closest chrysler dealership when I need stuff for our wrangler. More
by PGOUTIS01
November 17, 2023
My wife and I have been to many dealerships over the last several months. At best, we would describe these visits as a waste of time. We became resigned to the fact that getting a used car that met our cr several months. At best, we would describe these visits as a waste of time. We became resigned to the fact that getting a used car that met our criteria would have to come from somewhere else besides a dealership. However, we had one last appointment scheduled and decided to keep it. Based on our previous experiences, we determined that we would stay no longer than 10 minutes. Our appointment at SCDJR of Troy was with Jake Soules. Turns out that our time spent with Jake lasted more than 10 minutes. Curious how someone with no previous experience in sales could be such an excellent sales person. Jake took the time to get to know us first. He asked questions - and he listened. I do believe that Jake was more interested that we found what were looking for then he was in making a sale. It was necessary for my wife and I to return on another day to sign off on the car. Turns out that the one day that fit in with our schedule was the one day that Jake had scheduled to take off from work. We didn't find that out until after the fact. The other people that we encountered in the purchasing process at SCDJR of Troy were both professional and personal, which confirmed why this dealership has such a high rating. But it would be fair to say that my wife and I bought a car - at a dealership - because of Jake Soules. More
by SnK
November 06, 2023
Ryan was awesome. Everything was handled seamlessly and he always kept me abreast of everything! Everything was handled seamlessly and he always kept me abreast of everything! More
by gstbaseballclub
Employees Worked With
October 25, 2023
I used to work at suburban , With Anthony and Justin. They took good care of me and found me a car that I wanted to get. Made the process very smooth. They took good care of me and found me a car that I wanted to get. Made the process very smooth. More
by Dominic
