Suburban Chrysler Dodge Jeep Ram of Troy

Max exceeded my expectations, which are high from a dealer that I have purchased/leased (5) vehicles from. He was not pushy, I felt like he was someone I could trust, and was able to help me buy a bran dealer that I have purchased/leased (5) vehicles from. He was not pushy, I felt like he was someone I could trust, and was able to help me buy a brand new Gladiator without the games most other salespeople play. If you want someone who won't take advantage of you on one sale, but looks to develop long term relationships of trust then Max is your guy! (Just to mention it my previous salesman retired, so I didn't know who or what I would get going in.) Max quickly became my trusted partner and I will recommend all my friends and family to him moving forward! See you soon for my 2500 series RAM! PS Thanks to their finance department, they were able to beat my best rate after looking hard all over the internet and looking to work with my local credit union. They didn't just match the rate, which I asked for, they beat it because they didn't want to take advantage. More

All of the stuff was super friendly and helpful! I would recommend this dealership to anyone! I would recommend this dealership to anyone! More

Joe was extremely helpful when I brought in my vehicle. Great communication and very friendly! Will definitely recommend to others. Great communication and very friendly! Will definitely recommend to others. More

Jarod was amazing. He was personable, professional, and honest. He is an excellent part of the team. I highly recommend him. He was personable, professional, and honest. He is an excellent part of the team. I highly recommend him. More

Absolutely loved my experience working with Jarod! My lease was coming due & I knew almost exactly what I wanted - Jarod made the process of building & ordering my Rubicon X a quick & seamless experie My lease was coming due & I knew almost exactly what I wanted - Jarod made the process of building & ordering my Rubicon X a quick & seamless experience! Thank you so much! 😊🤘 More

Excellent service, all folds went above and beyond to accommodate or wants and needs. Very pleasurable car buying experience accommodate or wants and needs. Very pleasurable car buying experience More

Jake was the best car salesman I’ve encountered. He was very helpful and he went above and beyond for me. He always had answers to all my questions and he is the biggest reason why I bought a car fr He was very helpful and he went above and beyond for me. He always had answers to all my questions and he is the biggest reason why I bought a car from here. More

Max is the best Sales Person I have used. He goes above and beyond. Explaining and making certain Buyer is comfortable. He goes above and beyond. Explaining and making certain Buyer is comfortable. More

Honestly if I could give 0 stars I would! You know how you hear about places giving you the runaround? Well that is what I felt here. I’ve been bringing my car here for the same problem the p You know how you hear about places giving you the runaround? Well that is what I felt here. I’ve been bringing my car here for the same problem the past two years and paying for a numerous amount of things that they said “was the issue”. There was one time I picked my car up from getting repaired and my “service shifter” light came on, I showed the tech before I left the dealership and he told me “ oh sometimes it just says that” about 2 months later I had to go back to get my shifter replaced. That is just one of many things that I got scammed on. It seems like they tell me things are wrong once at a time so I can basically keep paying the diagnostic fee. I kept telling them how my oil was burning really fast and kylar would tell me it’s just the way I drive (mind you I work from home, and I don’t drive a lot at all) after taking it to another technician he told me that there was a class act lawsuit on a part in my vehicle WHICH MAKES IT BURN OIL FASTER!!! The fact that they didn’t even look into this and I had been complaining for two years is just unacceptable, and seems like they were just trying to ignore what I was saying. There is no way that there is a lawsuit about this issue and no one has any idea of it, if youre working in service you should be up to date on those type of things. Some places really don’t care about customer satisfaction they only care about you spending your money More

Jarod was absolutely amazing! So patient with me during my first time car purchase. So thankful for him! So patient with me during my first time car purchase. So thankful for him! More