Suburban Chrysler Dodge Jeep Ram of Troy

Mr. Mosley was a delite to work with , he was very polite and attentive to what I was looking for in a vehicle.I would be delited to refer others . and attentive to what I was looking for in a vehicle.I would be delited to refer others . More

This was by far the best car puchase experience I have ever have. Joe Bellomo worked with me in selecting the proper vehicle for me based on what I described I wanted in a vehicle. I had my pick up towe ever have. Joe Bellomo worked with me in selecting the proper vehicle for me based on what I described I wanted in a vehicle. I had my pick up towed in for a brake job, thanks to Joe I drove home a new vehicle Dodge Journey Crew! Joe, you are the best Thank-You Dan Detkowski 586.258.6902 More

I wanted to trade my car in and Jerry made it fast and fun. Very professional and programmed all that confusing technical for us. I will definitely be back. Thanks! fun. Very professional and programmed all that confusing technical for us. I will definitely be back. Thanks! More

Great service in handling my new vehicle purchase. Within a matter of two days they located and obtained the vehicle I wanted and I got the deal I wanted in trade. a matter of two days they located and obtained the vehicle I wanted and I got the deal I wanted in trade. More

Between our original contact with Kay Johnson (Suburbans internet sales consultant) and the final purchase with Salesman Jerry Leruth, this was the smoothest, easiest and most pleasurable buying experience internet sales consultant) and the final purchase with Salesman Jerry Leruth, this was the smoothest, easiest and most pleasurable buying experience that I've had in 35 years of buying cars. Email communication between me and Kay, and later Jerry, was quick and concise, each time giving me the exact information that I was asking for, and always very professional in context. When dealing with Kay and Jerry, I received a very personal feeling service without a lot of the "let's cut a deal" shenanigans I've grown accustomed to in the past (and even AS a Chrysler employee, that still occurs at some sales locations). Kudos for the Suburban team for their dedication to their customers and making me proud that we (Chrysler) have such high quality dealers and sales staff working to sell Chrysler cars and trucks. Nice clean dealership too! A+++++++ rating. P.S. Skip the others, go here - it's worth the extra drive. More

Over the past year my need to get a Challenger grew greater and I wanted an RT Classic with specific options. There was no doubt I would go back to see Jeff since we bought a Wrangler from him for a fa greater and I wanted an RT Classic with specific options. There was no doubt I would go back to see Jeff since we bought a Wrangler from him for a fair price a year and a half ago. Following the sale of the Wrangler he kept in contact with us and built an appropriate rapport. He thoughtfully sent us correspondence every 6 months along with the picture (of us and the jeep) taken the night we picked it up. There was never any pressure and he rightfully gauged the best relationship with us and made sure we had anything we needed to make the right choice. When we started "fishing" for the challenger a few months ago it started with visits to the dealership to discuss options with Jeff. He shared our enthusiasm and even sent my other half home once with a miniature Challenger since the color I wanted at that time wasn't available yet. We eventually decided to order the car in early February, 2013 and Jeff tried to find us a match locally but could not. Through the ordering process he kept me well informed. He even did a great job handling it when I got the "Is my car here yet" syndrome. It always felt like it was about us and not the sale. For us, customer service is a huge part of the experience since it's so easy to get an equivalent bargain somewhere else. When the Challenger is paid off in a few years and we are ready for whatever comes next we will be going back to see Jeff again. More

Jeff was very helpful, insightful and courteous when helping me decide on a new leased vehicle. He is professional and provides the adequate information without being too "pushy". His service also didn’ helping me decide on a new leased vehicle. He is professional and provides the adequate information without being too "pushy". His service also didn’t end when I signed and he continues to assist me still today. More

Our experience with Suburban Chrysler Jeep Dodge of Troy was very good. Ralph Geary was excellent to work with. He answered all our questions, and allowed us to test drive his personal vehicle as well as was very good. Ralph Geary was excellent to work with. He answered all our questions, and allowed us to test drive his personal vehicle as well as two others, which assisted us in making our final decision. Even though they did not have a Dodge Journey on the floor, he and Dan Wiebelhaus indicated that they would bring one into another area of the dealership, where we could evaluate it in warm and dry conditions. this was ultimately not necessary. More

Dane Taylor's professionalism made my daughter Anna's, first vehicle purchase a great experience. Dane answered all of our questions with knowledge and explanation's we could understand, of course Anna's, first vehicle purchase a great experience. Dane answered all of our questions with knowledge and explanation's we could understand, of course all delivered with the appropriate dose of humor! I/we would not hesitate to recommend Dane Taylor & The Suburban Chrysler/Jeep to anyone looking for new car or lease purchase. John Gerrard was also very patient & informative with all of my "parent" questions regarding purchase options & financing. Great people, great service, a pleasure to do business with you guys. Regards, Judy A. Kelly More

i drove for three and a half hours to look at jeeps at this dealership. by looking online at there website i couldn't believe the prices, but there prices were atleast $3000 under anyone else around. they this dealership. by looking online at there website i couldn't believe the prices, but there prices were atleast $3000 under anyone else around. they treat you well and are curdious. i'm so happy i took the drive, got what i wanted, at the best price around. would recommend to enyone looking for a vehicle!!!!! More