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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,613 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,613 reviews
January 08, 2024
Jarod was great! Extremely helpful, great communicator. I absolutely love my Jeep, highly recommend! You won’t regret working with Jarod :) Extremely helpful, great communicator. I absolutely love my Jeep, highly recommend! You won’t regret working with Jarod :) More
by Mekennal24
Employees Worked With
January 05, 2024
Anthony is fast, efficient, and friendly! He replies fast to emails and was very straightforward with my vehicle selling process. He replies fast to emails and was very straightforward with my vehicle selling process. More
by cassy.johannes
Employees Worked With
January 02, 2024
Jarod was my favorite car salesperson ever, he was easy to talk to but not too laid back. He was eager to please and made sure I was taken care. He checked in with me but never seemed bothersome or nagging to talk to but not too laid back. He was eager to please and made sure I was taken care. He checked in with me but never seemed bothersome or nagging. I appreciated him not selling me a car while selling me a car. It’s a gift! More
by swhitman72
December 28, 2023
Jarod was professional, courteous and responsive to my needs. The next time I need a vehicle I will go to wherever he is! needs. The next time I need a vehicle I will go to wherever he is! More
by Jason
December 27, 2023
Aside from going from sales, to finance/warranty, back to sales, and finally to the cashier, it was a pretty quick experience! I wasn’t guided into any vehicles other than the ones I wanted to see and was le sales, and finally to the cashier, it was a pretty quick experience! I wasn’t guided into any vehicles other than the ones I wanted to see and was left alone to make my own decision between those that I test drove. More
by Samanthapleaase
December 20, 2023
Great customer service and Jared took the time to make sure everything with our purchase was completed in a timely manor. sure everything with our purchase was completed in a timely manor. More
by Medkinect
December 17, 2023
Price Accommodating, Customer Friendly, Professional Marketing Stratagies. Location is very very good, and the atmosphere in the dealership as a whole is very focused towards customer satisfication Marketing Stratagies. Location is very very good, and the atmosphere in the dealership as a whole is very focused towards customer satisfication More
by Bishop
Employees Worked With
December 17, 2023
Friendly hardworking to make the sale even when I made it tough but he also took care of me after the sale when the battery went bad 4 days after picking the vehicle up. tough but he also took care of me after the sale when the battery went bad 4 days after picking the vehicle up. More
by Big D Overland
December 16, 2023
Purchasing our vehicle at Suburban was a great experience from start to finish. Everyone we interacted with was very helpful and accommodating. It is clear that creating a positive customer service experie from start to finish. Everyone we interacted with was very helpful and accommodating. It is clear that creating a positive customer service experience, along with providing a great atmosphere, is of the utmost importance to this dealership. Our sales associate, Jarod Bell, provided exceptional service to my wife and I, before, during, and after the sale. We appreciated that Jarod created a comfortable, low pressure buying experience. This was an important factor for us when making our vehicle purchasing decision. Jarod is a gifted sales associate who genuinely cares about his customers. We were thoroughly impressed with his attentiveness and his dedication to assuring that we were well taken care of. We had a truly great experience! More
by mmerideth
