Suburban Chrysler Dodge Jeep Ram of Troy

Reggie was professional and curious. Had everything ready,was a smooth and enjoyable process all around. Had everything ready,was a smooth and enjoyable process all around. More

Anthony Abdullah was amazing to work with and from the moment I started working with him, I felt comfortable and confident in his hands. I was specifically looking for a Jeep Grand Cherokee and he was an moment I started working with him, I felt comfortable and confident in his hands. I was specifically looking for a Jeep Grand Cherokee and he was an expert on explaining all the different trim levels which really helped me finalize which jeep would be best for me. He made the whole process seamless and fast and I never felt like he was pushing me to make a decision. I also want to mention Alan Bradley in the finance department-he was great at explaining everything and ensuring I felt comfortable with all the paperwork. Thank you!!!!! I will be back next time! More

Joe is a great service advisor and is willing to go the extra maile to make sure the job is done right. extra maile to make sure the job is done right. More

Reggie Williams is a joy to work with. He made the car purchasing processing clear, fast, and was transparent throughout the process. Would definitely recommend him! He made the car purchasing processing clear, fast, and was transparent throughout the process. Would definitely recommend him! More

I was looking for a very specific vehicle, and I was able to find it at this dealership. Jake was AMAZING through the whole process. If you’re looking for a new car, I highly recommend Jake. I am tax exempt to find it at this dealership. Jake was AMAZING through the whole process. If you’re looking for a new car, I highly recommend Jake. I am tax exempt from the sales tax on a vehicle purchase. Although he had never come across the situation before, he was more than willing to go ask questions to gain understanding of the situation. Much to my surprise, the sales manager came back with him, and knew exactly what I was talking about. It means a lot to me that he was humble enough to go and ask questions for guidance about a situation that he didn’t know about. If you have questions, he will get the answers for you. But more importantly, if he has questions, he will make sure that he gets them answered in a very timely manner, which is why I highly recommend him as a sales person. More

First time doing business with Suburban Chrysler of Troy and Jarod Bell. Definitely recommend this dealership and this particular Sales Consultant based on my experience there. Jarod was very professional, and Jarod Bell. Definitely recommend this dealership and this particular Sales Consultant based on my experience there. Jarod was very professional, and accommodating. Based on our interaction the past couple days; it was clear from the beginning and till we made a deal that his initiative was to not just make this deal, but to build a working relationship which will bring me back again! Thanks to the Suburban Chrysler team for all they do, but a special amount of gratitude to Jarod for allowing me to leave there feeling a balanced deal was accomplished, and a relationship for future deals was developed. More

I had a great experience at this dealership; especially with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and w with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and worked hard to ensure I was happy. I cannot say enough about his kindness, work ethic, and overall welcoming demeanor that he shows every person he works with. If you need a new car, see Jarod!! More

Kyle was amazing! I’m turning 16 and my parents decided to surprise me with the car I wanted and he played along with it so well which made the experience so much cool I’m turning 16 and my parents decided to surprise me with the car I wanted and he played along with it so well which made the experience so much cooler. He took the time to show me everything about the car and the features. Overall could not ask for anyone better he did an amazing job and I’m really happy with how everything went. More

Kyle was phenomenal! ! He helped make the car buying experience enjoyable. Kyle was patient, took the time to explain how to use all the tech and safety features. In ! He helped make the car buying experience enjoyable. Kyle was patient, took the time to explain how to use all the tech and safety features. In addition, help surprise my 16 yr making this a special moment in his life for his first car experience. Thumbs up to Kyle and the Suburban family. Paul T and family More

My recent experience with Suburban Chrysler Dodge Jeep Ram of Troy has left me deeply dissatisfied and frustrated. Not only was the customer service lacking, but the condition of the vehicle I purchased Ram of Troy has left me deeply dissatisfied and frustrated. Not only was the customer service lacking, but the condition of the vehicle I purchased was downright unacceptable. Upon closer inspection, I discovered exposed wires and damaged interior under the glove box area. This not only compromised the safety of the vehicle but also detracted significantly from its overall appeal. Instead of addressing this issue properly, the dealership's attempt at a fix was nothing short of laughable – they used a black zip-tie to haphazardly put the damaged interior back together. Needless to say, this makeshift repair only served to exacerbate the problem, leaving an unsightly gap where the wires were still visible. It's beyond comprehension how such a shoddy repair job could be considered acceptable by any standard. As a result, I am left with no choice but to return my truck to Suburban Chrysler Dodge Jeep Ram of Troy once again, hoping against hope that this time they will rectify the situation properly. However, given my previous experiences, I am not optimistic. I urge anyone considering doing business with Suburban Chrysler Dodge Jeep Ram of Troy to think twice. The lack of regard for customer satisfaction and the blatant disregard for vehicle quality make it abundantly clear that this dealership is not worth your time or money. Save yourself the hassle and look elsewhere for your automotive needs. More