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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.4
1,579 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,579 reviews

November 10, 2013

It was a pleasure coming in, finding the perfect car for my needs, and being able to drive off the very next day. Glad I chose this dealership because of the convience and promptness of service. More

by Steflynn10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jankoviak
Nov 11, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad that we were able to find you your perfect car and to get you into it quickly. We look forward to working with you again. Take care.

November 08, 2013

Stuart located the exact vehicle I was looking for and made the buying experience very easy. His personality and professionalism helped ensure I was making the right decision. I would highly recommend him More

by scotr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate your business and are glad to have been able to assist you in locating and purchasing the vehicle that you were looking for. We're glad that you liked working with Stuart, and hope that you'll be in to see us again soon. Enjoy your new car!

November 07, 2013

Scott Viau was a delight to deal with on my new vehicle, would recommend him to any one else that was looking to buy a new dodge vehicle. He took the time to show me all the controls of this dodge journey More

by paulcote1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 11, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Paul, We're glad that you enjoyed working with Scott and that he was so thorough in pointing out the features and answering all of your questions about your new Dodge Journey. Since you've had such good experiences with both him and our service department, we hope that you'll continue to stop by and see us for your vehicle maintenance and car buying needs. We appreciate your business and look forward to working with you again.

October 26, 2013

I gave the rating of 5 for Suburban because everyone I talked to from the moment I walked in treated me great! I test drove one car, but was interested in 2 of them, so Joe Bellomo ran numbers for both c More

by kor1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Taylor, Joe Bellomo
Oct 28, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're always excited to see repeat customers, and happy to hear that you plan on shopping with us again! We hope that you enjoy your new vehicle, and we look forward to seeing you in again soon. Thanks for being such a loyal customer!

October 25, 2013

Bill Brys is an outstanding sales consultant. From the time I walked through the showroom doors until the time I drove off in our used van, Bill was always available and willing to go far beyond expectati More

by esmithabc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Brys
Oct 28, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad that you were pleased with Bill's service and your overall experience with Suburban. We hope that you enjoy your new car and that you will come back to see us again soon.

October 24, 2013

We sold our existing Town and Country 2010 and leased a 2014 T &C with so many more features for the same money we were paying on the 2010. The only down side was the time it took to do all the paperwor More

by mkaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback. We are constantly striving to improve our processes so that we may be as efficient as possible, and as a result hopefully cut down on the length of time required to service our guests. We're happy that we were able to find you a lease on a new Town & Country for the same amount that you were paying for your old one, and we hope that you enjoy your new vehicle. Please come back to see us again soon.

October 17, 2013

I have never had such an amazing experience with a car dealer as I did with John Matoin. Cold call to him about a town & country van. He was the best ever. I will always come back to John and will send More

by kpacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We appreciate your business and are happy that you were so impressed with the service that John provided. We hope that you enjoy your Town & Country and will stop back in to see us soon!

October 16, 2013

Ralph Geary was excellent to work with and had great follow through. I threw him a few curve xxxxx and he made things work. He went above & beyond to make the deal work. More

by pmacgowan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Oct 17, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the review, we're happy that Ralph went the extra mile to address your concerns and get you into a vehicle. We hope that you enjoy your new car, and look forward to working with you again.

October 15, 2013

I highly recommend working with Glen Campbell at Suburban. He is very honest and trustworthy in his dealings. I've purchased multiple vehicles from Glen and all of my experiences have been very po More

by jswaugh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're glad that you've enjoyed working with Glen over the years and we hope that you will continue to allow him to assist you going forward. Have a great day!

October 14, 2013

I was very pleased with my experience! I had already shopped around at 3 other dealerships and my experience working with Stuart Smith was the best of any of the other dealerships I had worked with. I p More

by SarahDeSano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Sarah, Thanks for your feedback, we're glad that we were able to assist you with getting a good price for your trade-in and an affordable cost for your new vehicle, without a hassle. We hope that you will be back in again to see us soon!

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