Suburban Chrysler Dodge Jeep Ram Of Garden City
Garden City, MI
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Loren was from start to finish. A great experience overall. I would recommend Loren if someone is looking for great service and a great product! overall. I would recommend Loren if someone is looking for great service and a great product! More
Visited the dealership several months prior and spoke with Juan. We were very impressed with his service even though he knew at that point we were basically just looking with no plan to buy for 8-12 mon with Juan. We were very impressed with his service even though he knew at that point we were basically just looking with no plan to buy for 8-12 months. When the 2014 's came out and the color we wanted had been discontinued, we knew we had to act fast. We went back to visit with Juan and despite not having one in his inventory, he found what we were looking for and had us driving out with it in less than 24 hours. Would I recommend this dealership to friends and family..Absolutely! This is in fact the second vehicle we have bought from them. More
My husband and I have been coming to this dealer for several years and we always have excellent service. The sales and service staff are very professional and always treat you well. I would recommend th several years and we always have excellent service. The sales and service staff are very professional and always treat you well. I would recommend this dealer to anyone. More
My exprience with Shawn Thornton was great!!He was very fast and thorough.He met all my requests and made my decision easy.I would definitely do buisness with Mr Thornton again!!! fast and thorough.He met all my requests and made my decision easy.I would definitely do buisness with Mr Thornton again!!! More
Excellent new car buying experience. This was a long distance deal on a 2014 Grand Cherokee and it was well worth the 300 mile drive to finish the purchase. Steve Volk is the salesperson that I worked w distance deal on a 2014 Grand Cherokee and it was well worth the 300 mile drive to finish the purchase. Steve Volk is the salesperson that I worked with on this deal. He was very professional in his communications with me and very reasonable during negotiations over price. I am very pleased with the purchase price as well as every other aspect of doing business with Steve and Crestwood Dodge/Jeep. I was also impressed with the financial manager (Nick) who was able to find me a 60 month loan with an APR that I could not have found on my own. Very pleased with the whole experience. Outstanding all around. More
I am very happen with our experience with Crestwood Dodge, the staff was knowledgeable and very friendly. They ordered my Jeep exactly as I wanted it and it arrived in a timely manner. The price was ex Dodge, the staff was knowledgeable and very friendly. They ordered my Jeep exactly as I wanted it and it arrived in a timely manner. The price was exactly what it was online and I even got a discount through my work. Overall I am very happy with our new purchase. More
Purchasing my new jeep was a multiple day event. Throughout it all Carlo was fantastic. He strove to help with the process in any way he could. If I had any questions about the vehicle he was more t Throughout it all Carlo was fantastic. He strove to help with the process in any way he could. If I had any questions about the vehicle he was more than willing to go and find the answer if it was one he did not know. We waffled a bit between some of the fantastic pre-owned vehicles on the lot and a new one. Carlo was more than happy to keep crossing the lot with us and going over the features of each vehicle we considered. Overall the process was about as nice as one could hope for in shopping for a vehicle. More
After pricing vehicles all over metro Detroit, Crestwood had the best prices on all models I was searching for. Decided to order a challenger and Steve Volk kept me well informed on every stage of the build had the best prices on all models I was searching for. Decided to order a challenger and Steve Volk kept me well informed on every stage of the build all the way to the smooth,quick delivery. The experience was so enjoyable that 4 days later I returned to purchase a new Ram. Without Steve and James, I'm not sure I could have enjoyed the "new" car buying process nearly as much as I did. I will be referring everyone looking for any vehicle to them, and the whole staff at crestwood. More
I recently shopped at Dick Scott Dodge which is right around the corner from my home, and I was not treated well. The salesperson was slow moving and left me standing in the lot waiting for him for way around the corner from my home, and I was not treated well. The salesperson was slow moving and left me standing in the lot waiting for him for way too long on more than one occasion. He was also a little underhanded - got me to come back to the dealership with an implied compromise on price only to find that they had lowered my monthly payment quote primarily by extending the term of the purchase. Frustrated, I followed a friend's advice to check out Crestwood. It is not very close to home, so I first called the sales department and I was treated like a valued customer. I received a much better quote than at Dick Scott on a comparable vehicle. I was able to get info over the phone/e-mail which allowed me to come down to the dealership only once in the purchase process. In the end, I have a better lease payment, received better treatment and had 40+ vehicles to choose from on the lot, so I got exactly the color/options that I wanted. I love my new van! More
First time buyer at Crestwood Dodge, and my buying experience was better than what I expected. I checked with BBB, and they gave the dealership an A+ rating for customer satisfaction. That made choo experience was better than what I expected. I checked with BBB, and they gave the dealership an A+ rating for customer satisfaction. That made choosing Crestwood easy. Juan was very friendly, and cordial. We already knew the vehicle that we were interested in, and I asked him if we could take it for test drive. Juan answered all of our questions in a concise and professional manner, and in no way did we ever feel pressured. I have bought many new cars in my 67 years, and Crestwood, and Juan have to rank at the top of list of my overall buying experience. Crestwood Dodge, Juan Robledo, and price is a winning combination! I would highly recommend them to anyone looking to purchase a new or used car. Larry / Canton Mi. More