Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram Of Garden City
Garden City, MI
647 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 647 reviews
April 28, 2017
great service My wife and I found a vehicle online that was on their lot. We drove out there to look at the van when they were closed to avoid any awkward pressure. My wife and I found a vehicle online that was on their lot. We drove out there to look at the van when they were closed to avoid any awkward pressure. We decided that we really liked it and wanted to talk to them about purchase. I had loan approval through my bank already but they asked me to please let them try and get me into a cheaper interest rate and they succeeded. They got me into an interest rate half of what my previous approval was. Also, the awkward pressure that my wife and I feared encountering wasn't there at all. They were fast and friendly. We had a wonderful experience and would definitely recommend this dealership to others. A big thanks Tony Cawson for all of his help. More
by UMich Rich
Employees Worked With
Tony Cawson
April 18, 2017
Bad Servive, ignored I ordered a new side mirror 4/13/17 AND had to prepay for it. I was told the mirror was in on Sat. and to come in Monday. I came in and had to wait I ordered a new side mirror 4/13/17 AND had to prepay for it. I was told the mirror was in on Sat. and to come in Monday. I came in and had to wait 30 min. to see a service man. Eric. I sat on my walker while I waited. He took looked up my information. He said I also needed a coolant flush. The cost was around $155. He was very pushy about this. I signed the paperwork and I was told the mirror and flush will take 2-3 hrs. I left with my daughter. 30 min. later, Eric called to say the mirror is back ordered. I couldn't stop the radiator flush. He said it was already started and would take 2 hrs. When I finally got the call to pick up the car, I had to wait almost 1 hr. while I sat in my walker. NO ONE came to me to ask if I was helped. NO ONE acknowledge me or my daughter. I know that the service dept. sold my mirror. Why would they tell me it was there, and then it is gone. The cost of the flush was over $20 more than the quoted price. I had to pay $189.14. I was NOT called about the cost being more. It just shows this dealership is terrible AND I feel dishonest. More
by Mrs. Chisholm
Employees Worked With
Eric Miller
April 17, 2017
Excellent. In this past month, my husband and I both leased new Chrysler vehicles. My husband randomly went looking for a new dealership closer to our new home. In this past month, my husband and I both leased new Chrysler vehicles. My husband randomly went looking for a new dealership closer to our new home. Landed at Suburban and Randall Doran greated my husband and from then on the experience was great. Randy helped my husband lease a new Ram truck at an awesome price and more importantly made the whole experience easy and enjoyable. Three weeks later I needed a new vehicle and went to Randy as well. I can't say enough about how great an experience from start to finish this was. Randy is very friendly and helped us at every point of the sale. The final paperwork process was very quick and efficient as well. Both my husband and I will return to Suburban with Randy Doran as our salesperson. We will be recommending friends and family to Randy. More
by Titans17
Employees Worked With
Randy Doran
March 04, 2017
Went up to suburban after work Thursday night Met Domenic tucci Thursday night had a great visit over some of his awesome coffee, I was a little to ambitious on the vehicle i wanted, dom talked me Met Domenic tucci Thursday night had a great visit over some of his awesome coffee, I was a little to ambitious on the vehicle i wanted, dom talked me down and got me in a vehicle that is perfect for me, and I greatly appreciate it all in all a great experience at Suburban of Garden City More
by Mark Miller
Employees Worked With
Peter hernandez 👍, Domenic Tucci
February 24, 2017
Used car Tony Cawson was excellent. Not pushy, listened to me and great customer service. Took car for a ride, went over some numbers. We will be back. Ga Tony Cawson was excellent. Not pushy, listened to me and great customer service. Took car for a ride, went over some numbers. We will be back. Gary More
by Gary Rakoczy
Employees Worked With
Tony Manager, Tony Cawson
February 10, 2017
Service & Sales Rep. We have purchased and leased many vehicles at this location in the past when it was Crestwood and now Suburban. The staff (Jeff & John) are very kind We have purchased and leased many vehicles at this location in the past when it was Crestwood and now Suburban. The staff (Jeff & John) are very kind and knowledgeable, always willing to answer questions and go the extra mile to make sure you are happy with the product you are purchasing. This is a headache free experience with the Great Team work of Jeff Pendo and John Long. Make sure to ask for them when you visit the dealership. More
by Chris & Dee
Employees Worked With
John Long, Jeff Pendo
February 07, 2017
Seventh vehicle Seven vehicles so far from suburban (crestwood) - looking forward to many more - thanks to Jeff and John as always for a great experience - do not hes Seven vehicles so far from suburban (crestwood) - looking forward to many more - thanks to Jeff and John as always for a great experience - do not hesitate to visit suburban for your next vehicle More
by AdamM
Employees Worked With
John Long, Jeff Pendo
February 07, 2017
Great Sales Rep! Jim was a wonderful sales representative! He picked out a nice vehicle for me and worked out a good deal in regards to the pricing and terms. He was Jim was a wonderful sales representative! He picked out a nice vehicle for me and worked out a good deal in regards to the pricing and terms. He was very knowledgeable about the vehicle's electronic system. This was my first time buying from this dealership and it was a pleasant experience overall. I would definitely recommend Jim to be your sales rep...Great guy! Kristi DeFoe More
by DeFoe2017
Employees Worked With
Jim Scales
January 29, 2017
Great Service! This was my first time buying from this dealership and I was very pleased with the service. Tony was great, as was everyone else I spoke with. It was This was my first time buying from this dealership and I was very pleased with the service. Tony was great, as was everyone else I spoke with. It was quick and easy and I'm very happy with my purchase. More
by Dj
Employees Worked With
Tony Cawson
January 05, 2017
Very Kind Domenic is a honest great Man! He goes above and beyond to help. I will continue to see Domenic. He even helped me re establish my credit after my div Domenic is a honest great Man! He goes above and beyond to help. I will continue to see Domenic. He even helped me re establish my credit after my divorce More
by Keebs1972
Employees Worked With
Domenic Tucci
