Suburban Chrysler Dodge Jeep Ram Of Garden City
Garden City, MI
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Nightmare! Seeking contract attorny for fraudulent practices Last October i bought a new 2019 RAM from Randy Doran, in short, im seeking a contract attorney for fraudulent & unethical practices. Price was switch Last October i bought a new 2019 RAM from Randy Doran, in short, im seeking a contract attorney for fraudulent & unethical practices. Price was switched after negotiations and I overlooked this on the contract. They gave me a different apr than what i asked for (though Ally bank did offer to fix this), my tanneu cover that should have been included was not and they wanted to charge me extra. Truck was covered in bad swirl marks and they did not offer to correct this. and more. Save yourself headaches and shop elsewhere! More
Customer Comes First Paul Mark went above and beyond all of my expectations. He was very professional, kind and always put my needs and concerns first. I couldn't have had Paul Mark went above and beyond all of my expectations. He was very professional, kind and always put my needs and concerns first. I couldn't have had a better experience. I would definitely recommend Paul Mark to anyone who is looking for a vehicle. Make the call, he was outstanding. More
Scam Artist Leo Emerson is a complete scammer. He will beg you for your employee control numbers and promise to give extra miles and hook you up with his friend t Leo Emerson is a complete scammer. He will beg you for your employee control numbers and promise to give extra miles and hook you up with his friend that rolls back miles for his customers he refers. He will act all concerned about your new vehicle but ultimately he’s called to beg for more number and he NEVER PAYS although he promised he would. He’s a joke and a scam artist and will do anything for a sale. I had family that wanted to purchase a car that I referred else where to avoid being hassled about their control numbers . More
Fast and and Courteous Was very fast on showing me vehicles on what I was looking for. Test drive was great. Staff was fast and efficient and I left with vehicle same day. Was very fast on showing me vehicles on what I was looking for. Test drive was great. Staff was fast and efficient and I left with vehicle same day. More
Very upsetting and frustrating I took my car in for recall work. I will say the young man that waited on me---Phil Miskulin---was awesome. The rest of my experience was horrible. I took my car in for recall work. I will say the young man that waited on me---Phil Miskulin---was awesome. The rest of my experience was horrible. My car was not right after I picked it up and I had to take it back for them to "check" the work. They must not have because I was told nothing was wrong except my fuel injector was kinda dirty and for 200.00 they could fix that. Other then that to come and get it. I then asked that it be escalated to management. Once I got there I was made to feel like a "stupid woman" and to "prove" me wrong manager suggested we take a ride. Within a few minutes, he realized I was indeed correct. Seems my entire exhaust system was not secured properly and moving around freely, sometimes resting on the body/frame. So instead of "checking" their work the technicians tried to find a reason for me to spend more money instead. I believe now that it is fixed but the only "response" to my concerns and criticisms was a free oil change. I had had them do one when I dropped it off as well as an oil pan gasket so why would I need another. Also shows me they did not really check anything. More
Service and sales The dealership offered me a new tire for $200.00. I got same tire for $110.00 elsewhere. Was a customer of 10yrs. Cynthia Jones The dealership offered me a new tire for $200.00. I got same tire for $110.00 elsewhere. Was a customer of 10yrs. Cynthia Jones More
The customer service was awesome! Everyone I encountered was both friendly and helpful. Keith was awesome every step of the way, Jason in finance went above and beyond and Jeanette was Everyone I encountered was both friendly and helpful. Keith was awesome every step of the way, Jason in finance went above and beyond and Jeanette was very helpful walking me through all the new gadgets in my new vehicle. More
Great experience We had a great experience with Chris the used cars sales person when we purchased our 2012 Cruze. Chris was very helpful and not pushy. I would recomm We had a great experience with Chris the used cars sales person when we purchased our 2012 Cruze. Chris was very helpful and not pushy. I would recommend seeing chris for anyone looking for a used car. More
Above & Beyond! Suburban of Garden City made shopping for a new vehicle not only easy, but a fun experience for my husband and I! From the moment we walked in and we Suburban of Garden City made shopping for a new vehicle not only easy, but a fun experience for my husband and I! From the moment we walked in and were greeted by the sales associate, Kyle we knew we were in the right place. Kyle was extremely helpful and knowledgeable. He was quick to identify our needs, patient, professional, and made the process enjoyable. Then there was Nick in finance. He worked his magic and resourcefully made it all work within our budget. We cannot praise this dealership enough...and it shows. 😊 More
Amazed Was totally amazed Harold and Steve were able to get me approved with no money down with my credit scores! Was told by 2 others dealerships they were Was totally amazed Harold and Steve were able to get me approved with no money down with my credit scores! Was told by 2 others dealerships they were not able to help, not these guys! Thanks to them I'm in a SUV! I highly recommend you make Suburban your first and only Stop! More