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Suburban Chrysler Dodge Jeep Ram Of Garden City

Garden City, MI

4.0
647 Reviews

32850 Ford Rd

Garden City, MI

48135

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Showing 647 reviews

May 24, 2019

Nightmare! Seeking contract attorny for fraudulent practices Last October i bought a new 2019 RAM from Randy Doran, in short, im seeking a contract attorney for fraudulent & unethical practices. Price was switch More

by rgarza4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Doran, Jason Little
Jun 28, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Robert – I’m disappointed to read that you feel you were not treated fairly when you purchased your RAM from us last year. I am happy to review the details at your convenience and find a solution that works for both of us. I’ve reached out several times without a return contact. I can be reached at (734) 421-5700 or by email at rburke@suburbancollection.com – Ryan Burke, Retail Operations Manager.

May 23, 2019

Customer Comes First Paul Mark went above and beyond all of my expectations. He was very professional, kind and always put my needs and concerns first. I couldn't have had More

by Deborah D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mark
May 25, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Deborah D, we're happy to hear you had such a positive experience with our team!

May 04, 2019

Scam Artist Leo Emerson is a complete scammer. He will beg you for your employee control numbers and promise to give extra miles and hook you up with his friend t More

by MaryJo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Emerson
May 29, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi Mary, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (734) 421-5700 at your earliest convenience and we will do our best to resolve this with you.

May 01, 2019

Fast and and Courteous Was very fast on showing me vehicles on what I was looking for. Test drive was great. Staff was fast and efficient and I left with vehicle same day. More

by Riker2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Tony Cawson, Kelli Pope
May 03, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2019

Very upsetting and frustrating I took my car in for recall work. I will say the young man that waited on me---Phil Miskulin---was awesome. The rest of my experience was horrible. More

by unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Miskulin, Steve Parks
May 01, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

We are disappointed to hear that you did not have a more positive experience with us at Suburban Chrysler Dodge Jeep Ram of Garden City. We hope to turn your visit around.

April 14, 2019

Service and sales The dealership offered me a new tire for $200.00. I got same tire for $110.00 elsewhere. Was a customer of 10yrs. Cynthia Jones More

by Cynthia Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Look up paperwork from April 12,3029
April 13, 2019

The customer service was awesome! Everyone I encountered was both friendly and helpful. Keith was awesome every step of the way, Jason in finance went above and beyond and Jeanette was More

by Smehl9688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Sperry, Jason Little, Keith Knoll
Apr 18, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Garden City!

April 06, 2019

Great experience We had a great experience with Chris the used cars sales person when we purchased our 2012 Cruze. Chris was very helpful and not pushy. I would recomm More

by Lee B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Engels, Chris Thomas
Apr 18, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Lee, we are so happy to read such a great review about Suburban Chrysler Dodge Jeep Ram of Garden City! We hope to be of service to you again in the future.

April 02, 2019

Above & Beyond! Suburban of Garden City made shopping for a new vehicle not only easy, but a fun experience for my husband and I! From the moment we walked in and we More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hartford , Nick Engels
Apr 18, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Dana, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

March 24, 2019

Amazed Was totally amazed Harold and Steve were able to get me approved with no money down with my credit scores! Was told by 2 others dealerships they were More

by Lukem319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Volk, Harold Kavner
Apr 18, 2019 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Luke, we appreciate letting others know. If you have any further questions, please give us a call. We're always happy to help!

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