Suburban Chrysler Dodge Jeep Ram Of Garden City
Garden City, MI
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Excellent customer service, easy to work with very friendly. Very professional quality service, quick service. Kept the word on all item discussed for the sale friendly. Very professional quality service, quick service. Kept the word on all item discussed for the sale More
it was all perfect from tony to everyone i dealt with sat it was a new 21 durango RT but when i was looking on line, they called me nice and they sent me to Tony hes in used cars but i bought 2 used f sat it was a new 21 durango RT but when i was looking on line, they called me nice and they sent me to Tony hes in used cars but i bought 2 used from him it made it easier dealing with tony, Tony went way out of his way i traded in 2 vehicles i couldnt drive both in so Tony went out of his way, he had someone drive me back to my house so i could drive the Charger back, good job with the covid stuff i seen everyone wearing a mask ive bought 3 vehicles there and all with tony. i would come back but this is my last ride i bought my o9 ram there when it was crestwood ive had all my service work did there and it goes for my Durango RT THANKS Ed H. More
This is the best experience I had purchasing a car. Harold and Steve went above and beyond. I will recommend to friends and family, and will purchase any new vehicles here. Harold and Steve went above and beyond. I will recommend to friends and family, and will purchase any new vehicles here. More
Harold went to the VP of credit to get me in a vehicle, above and beyond service and commitment! I had given up, but Harold kept working. I recommend anyone to this dealer. above and beyond service and commitment! I had given up, but Harold kept working. I recommend anyone to this dealer. More
The whole experience of buying a used Jeep was absolutely fantastic. After some awful high pressure situations at other dealers I was actually nervous about coming to a dealership to look at vehicles. Paul fantastic. After some awful high pressure situations at other dealers I was actually nervous about coming to a dealership to look at vehicles. Paul was very laid back and easy going, which right away made me feel at ease. The whole process was very smooth from test driving the Jeep, all the way through the purchasing process. No pressure, no pushing, no tricks. I will be telling my friends and family to shop here when they’re looking for new cars! More
Tony worked with us on a great deal for our truck, we couldn't be happier with the truck we found. We are very happy that we found Tony at Suburban Dodge Jeep Ram Of Garden City! Steve in the finance dep couldn't be happier with the truck we found. We are very happy that we found Tony at Suburban Dodge Jeep Ram Of Garden City! Steve in the finance department was great as well! Thanks guys! More
Great sales and finance department they went above and beyond to get things done to put me on a new to me new vehicle. Will definitely any i know needing a new used car to them beyond to get things done to put me on a new to me new vehicle. Will definitely any i know needing a new used car to them More
Geneva Taylor and Steve Volk were so helpful. Geneva kept me updated and Steve work hard to get me into my vehicle. Couldn't ask for better service. me updated and Steve work hard to get me into my vehicle. Couldn't ask for better service. More
First time Jeep customer assigned to work with Randy Doran. Randy is friendly, professional and extremely knowledgeable on all FCA vehicle brands and I have to say being a long time GM customer who h Doran. Randy is friendly, professional and extremely knowledgeable on all FCA vehicle brands and I have to say being a long time GM customer who has worked with many sales people Randy is by far the the best salesperson I have ever worked with. Randy answers questions and takes as much time needed to thoroughly explain vehicles, services and helped me through the leasing process. Randy answers emails, texts and voicemails promptly and makes himself available to help you from start to finish. At delivery Randy went out of his way make sure my vehicle was perfect and while I was working with Jerome in the Finance Dept. Randy setup all my Uconnect Services, programmed radio stations into the radio and went out of his way to make sure everything was perfect. Randy also gave me a tour of the dealership and introduced me to employees and I have to say all employees seem very happy to work at Suburban Jeep of Garden City. I highly recommend if you need a new vehicle or are just looking to reach out to Randy Doran. Also I have to say Jerome in the Finance Department who finalized my lease documents and processed my plate transfer was friendly and explained each step of the paperwork process. I have to say most fiance department employees have dry personalities, lack humor and are boring, not Jerome he will take away the stress of signing with conversation and small talk and will make sure you understand everyy document before you sign. Suburban Jeep is the best dealership I have ever worked with in my 30 years of driving. I searched other dealerships but this one is the best and it shows because JD Powers has issued several customer service awards and best dealership awards. to Suburban of Garden City. They also have other customer service awards showing best dealership. Good Job Randy, Jerome and Management of Suburban Jeep of Garden City as you have a life long new customer here. More
Mike is the best. Good, down to earth guy who makes buying a car easy. He was very open, honest and thorough with the sale and would easily return because of Mike. buying a car easy. He was very open, honest and thorough with the sale and would easily return because of Mike. More