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Suburban Chrysler Dodge Jeep Ram Of Garden City

Garden City, MI

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649 Reviews

32850 Ford Rd

Garden City, MI

48135

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Showing 649 reviews

September 23, 2025

Very helpful and professional. Shelby was excellent and knowledgeable. Greatest experience I have ever had at a dealership. More

by morenoda2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Roberts
Sep 23, 2025 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

We’re proud to see this feedback! We will be sure to pass along your kind words to Shelby. Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Garden City!

August 03, 2025

The incompetence of this dealership is monumental. Stay away from service and sale is as dishonest as it gets. More

by larry1472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
Sep 03, 2025 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Thank you for your review. We strive for transparency and honesty, so this feedback is troubling. We'd like to address this situation directly and hope to earn your trust back. Please reach out at your convenience. Thank you, Pat Klein - General Manager - pklein@suburbancollection.com

July 03, 2024

Crappy Customer Service! !!! Bought a Chrysler 300 (through someone else) and after a month, the radio started rebooting constantly. Took it into the shop while it was stil More

by mrchrstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure. No one had name tags.
Aug 02, 2024 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Thank you for taking the time to leave us a review. It's disheartening to learn about your experience and we'd like the opportunity to make this right. Please reach out to me at your convenience, I look forward to speaking with you! Thank you, Vincent Davis - Service Manager - vincentdavis@lithia.com

March 26, 2024

Geneva Taylor is top notch in all areas! From the moment we sat together to order my Jeep, through the very long wait process, to delivery, she was proactive and amazing! I couldn’t have got More

by Carlajanisse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geneva Taylor
May 01, 2024 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

It's wonderful to hear that Geneva was so helpful and accommodating during your time at Suburban CDJR of Garden City! Please reach out if there's anything we can do for you in the future. Safe travels!

August 29, 2023

Easy to work with and friendly. I would recommend this dealership.Bred and Steve were helpful with all my concerns in the purchase of a used vehicle. More

by Masonwilliam656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bred Querry, Rich Putty
Sep 04, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Service = SUCKS! Twice now I TRUSTED them with my personal property Challenger. They will only see my vehicle, as I pass by. 🤦🏼‍♂️ After the fact, they attempted to More

by Disgruntle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blank
Aug 07, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (734) 421-5700 to speak to our manager directly.

Aug 12, 2023 -

Disgruntle responded

I did speak to the manager directly at the timeS of service! It's been the same both times, I have had service performed. Y'all don't care for the personal property of the owners of the vehicles! We spend TENS of THOUSANDS of hard earned money for these vehicles, and you don't care for them, 'like I would expect you to do as YOUR OWN! Step up the finer points of your responsibility for your customers property!

February 09, 2023

If I could give this dealer's service department a zero I would I was ripped off there 3 times till I learned my lesson also at least 5 people I know have ripped off by this service department DO NOT TAKE YO More

by Do not use this dealers service dept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will not list names
Feb 12, 2023 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (734) 421-5700 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 22, 2022

Great dealership! ! Very knowledgeable car salesman. Responded to my email within 10 minutes. Got me in and out within 30 minutes. More

by Lisagreathead2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Putty
Oct 28, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2022

I had the best experience buying a vehicle from this dealership. Thank you Dan Macdonald!! More

by Steven k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Oct 12, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

Steven K, thank you for your kind words and this wonderful review!

August 29, 2022

What a great experience! I had purchased another truck from another dealer in Toledo, the week prior, and that was a total mess and I had to have my $$ returned (find my revi More

by Dan.archer68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan MacDonald
Sep 04, 2022 -

Suburban Chrysler Dodge Jeep Ram Of Garden City responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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