Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Great experience; best process for buying a car ever! I checked prices with 3 dealers on the internet. Suburban immediately emailed and called me. The internet specialist connected me right away with my checked prices with 3 dealers on the internet. Suburban immediately emailed and called me. The internet specialist connected me right away with my sales person, Josh Cooley. Josh was prompt and on point. He located the car I wanted, worked with me on the price and made the whole process very easy. Ramiro Moreno in the finance department worked with me and got me the best financing possible. I ended up with a significantly lower rate than what the other dealer quoted me. Overall great experience, and I LOVE MY CAR!!! More

I worked with salesman Gary Hart when I bought my new Jeep. I needed to shop online due to extensive travel for work so I was not the easiest customer to contact. Gary was patient and worked very hard Jeep. I needed to shop online due to extensive travel for work so I was not the easiest customer to contact. Gary was patient and worked very hard to get the vehicle I wanted and it was a very specifically equipped vehicle. He made it work during a very hectic time for me and he worked with me for the best deal so it made it worth my time to drive 2.5hrs from home to buy at Suburban. When I went to pick up the vehicle there was a major sales event going on and the dealership was very busy but that did not stop them from treating us like we were their #1 priority. The whole staff and the facility was top notch. Besides Gary I have to give special mention to Stephanie who finalized the paperwork for me. She made the paperwork, license transfer, etc as smooth as silk and it was very busy. She was awesome (and I generally hate the paperwork when buying a new car). Also, my father went with me to pick up my car and everyone treated him so well that we expect him to get his next car at Suburban too. They really won him over. This was a great car buying experience. More

Richard was very helpful with our purchase. "Curly" took our info and we told him what we needed and what we could afford. He told us ok and 24 hours later we were driving off in our new car wi "Curly" took our info and we told him what we needed and what we could afford. He told us ok and 24 hours later we were driving off in our new car with the terms I wanted. I would recommend Curly to anyone who is looking for a good deal. More

My experience was great. Friendly staff and great price. I got a great deal in my trade in. I went in to purchase a used car and ended up getting a brand new Jeep. I'm happy with both my purchase and trade I got a great deal in my trade in. I went in to purchase a used car and ended up getting a brand new Jeep. I'm happy with both my purchase and trade in nas well as the service. More

Ashley was exceptionally helpful and patient. I appreciated her friendliness and desire to make sure that I was ultimately happy. She wasn't pushy or stereotypically "smarmy" - rather, I found her appreciated her friendliness and desire to make sure that I was ultimately happy. She wasn't pushy or stereotypically "smarmy" - rather, I found her authenticity refreshing! Additionally, I enjoyed her attitude and sense of humor. Never anticipated laughing so much during the process! Love my new car and you can bet I will be back near the end of my lease. Thanks for making a positive difference in my car buying experience! More

I walked in off the street, looked over the cars on display, and Ashley came right on up and introduced herself, asking to be of help. No pressure. No discomfort. I hadn't settled on anything at thi display, and Ashley came right on up and introduced herself, asking to be of help. No pressure. No discomfort. I hadn't settled on anything at this point but had a range in mind (and even other makes). We talked about the sorts of things I was interested in at other dealerships and came up with comparable things here. Turned out, after exploring a few options, that I was focused on the Jeep Wrangler. Test drove a couple of these (2 DR & unlimited) and I went off to talk with my wife. Nice follow-up call a few days later. Again no pressure, but real sincere interest. Long story short: I went with a Wrangler Sahara 2 Door -- every step of the way, Ashley worked with me, made me feel comfortable, and set up a package that fit both budget and needs. Great working with these folks on pricing and the whole thing. The whole team is great. Ideal for folks who may not be gear heads (though gear heads would certainly enjoy this place). Feels real home town. I am very pleased! More

Gary was very friendly and accommodating. Gary (as well as some of the staff) stayed 2 hours past closing time to quickly get all of our paperwork done so we could drive out of there with a brand new Jeep as some of the staff) stayed 2 hours past closing time to quickly get all of our paperwork done so we could drive out of there with a brand new Jeep Wrangler!!. We were able to trade in our SUV as well and they paid the highest price out of anybody else we had dealt with. I really liked the way the whole team treated us. I would recommend Gary Hart and Suburban Chrysler Jeep of Ann Arbor to anybody looking for new or used vehicles. It was a wonderful experience. More

I found the vehicle I was looking for online. I called to inquire about the very low price and to make an appointment to see the vehicle. I was greated by Gary and took it for a test drive that evening. to inquire about the very low price and to make an appointment to see the vehicle. I was greated by Gary and took it for a test drive that evening. The next day, the business manager did his best to find me financing at a low interest rate. Everyone was very willing to work to get me the best deal possible. I now have my Escape that I've wanted for a while and got an awesome deal. I will definately be back when I'm ready to trade up in the future. More

Ashley was very responsive to all my requests and questions. All the staff were very respectful and courteous, pleasure to do business with the dealership! questions. All the staff were very respectful and courteous, pleasure to do business with the dealership! More

This dealership was extremely friendly from the outset of my visit. I called ahead and made an appointment to see a certain vehicle. Upon arrival the Honda Pilot was waiting up front. Alan was very easy to t my visit. I called ahead and made an appointment to see a certain vehicle. Upon arrival the Honda Pilot was waiting up front. Alan was very easy to talk to and very patient as I had my the children with me. The secretary played with my boys and held my baby daughter so I could get the deal done. Overall a great experience! More