Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
Filter Reviews by Keyword
By Type
959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
great dealer and great sales help was in and out with financing quick delivery great sales staff and great management staff would recommend them for any one looking for a new or used was in and out with financing quick delivery great sales staff and great management staff would recommend them for any one looking for a new or used car thanks Bob Barck More
Above and beyond each time! The first time I came in looking for a vehicle, I had a specific car I wanted to look at. After the test drive, I decided that the car it wasn't for m The first time I came in looking for a vehicle, I had a specific car I wanted to look at. After the test drive, I decided that the car it wasn't for me. Upon hearing and understanding my reasoning, sleeves got rolled up and they went to work. Still couldn't find the right match from all of the vehicles listed. That didn't stop them. They searched through the system, looking through the cars that hadn't even been listed yet. Found my beautiful Chrysler 300, which had been added to their inventory only 3 days prior. Went of their way to make it fit my budget. A little over a year later, I received a phone call from Richard Barker, who wanted to make sure I was still in love with the car. We got to talking, and I mentioned that I was in the market for another car for my fiancé. Almost exactly one week later, we drove off the lot in our beautiful 2016 Chrysler 200 S. This car came FULLY LOADED, and we paid $13,000 less than sticker price. As always, Paul Alfonsi worked his magic and made it fit our budget. The staff at this dealership is why it was always worth the hour drive to get their. I know exactly where my next car is coming from.... More
Our New Car Totally excellent customer care. The reason we have purchased 7 cars from them in the last 25 years. We could not be happie with the service provide Totally excellent customer care. The reason we have purchased 7 cars from them in the last 25 years. We could not be happie with the service provided to us by our salesman. More
Great jeep buying experience The guys at the dealership Paul and Denis handled their business getting me into a new jeep . They were professional and were on their job and also wo The guys at the dealership Paul and Denis handled their business getting me into a new jeep . They were professional and were on their job and also would like to thank them again for their help . I would highly recommend to see these guys if you were looking to buy a new vehicle from a Suburban Chrysler Dodge Jeep dealership More
Best Experience... Best Customer Service I started shopping for a new vehicle about 1 month ago... research online, etc. When I finally decided to make a purchase, I went into a few dealersh I started shopping for a new vehicle about 1 month ago... research online, etc. When I finally decided to make a purchase, I went into a few dealerships and they quoted prices that I believed were too high and only dollars off the MSRP. Decided to shop online only for my new vehicle. Thus, I began calling various local dealers and asking about the advertised Internet price. Every dealer I talked to changed the price by disqualifying me from various incentives and rebates. I received a call from Suburban Chrysler Dodge Jeep Ram of Ann Arbor, Michigan and started working with them... After a brief discussion, I received an amazing deal on my new vehicle and Andrew Wrenbeck, Sales Representative worked tirelessly with me to make sure I was taken care of with regard to buying the car. Andrew Wrenbeck provided the best customer service and care I've ever received from a dealership. When I had questions in the middle of the night and sent Andrew an email after 1 a.m., he responded 10 minutes later with a truthful answer. I highly recommend working with Chrysler Jeep Dodge Ram in Ann Arbor, Michigan for a new car or lease purchase and specifically, working with Andrew. Took me awhile to find the vehicle of my choice, at the right price. Thank you Robert Betts and Andrew Wrenbeck for all your help. More
Best experience I could have imagined The sales person Denis Lako was very friendly, helpful, and realistic when working with me. I explained that our car had mechanical issue that we were The sales person Denis Lako was very friendly, helpful, and realistic when working with me. I explained that our car had mechanical issue that we were unable to afford the repair and he asked what we can do as far as down payment, and monthly payments. I explained I had nothing to put down except the broken car. and needed a payment under 300 dollars a month. When I came out the the dealership to look at the options the finance manger Paul Alfonso and Denis met us and gave use our options. I really appreciated how straight forward and genuine these two men were. They were not there to just get me in a car I cant afford because they would make more money they actually wanted to make sure this was something I was ready for and understood what I needed to do to make my situation better all around. I will recommend any and everyone I see looking for a new or used vehicle to these two guys. Thanks so much for helping my family out Denis and Paul you are great More
So far so good I don't have a good experience with used cars but due to my budged I had to buy a used one again. This time I bought a CPO. So far so good. Let's see I don't have a good experience with used cars but due to my budged I had to buy a used one again. This time I bought a CPO. So far so good. Let's see how everything goes with time. They are very polite when I stop by and always answer questions and emails. More
Great experience buying a used car. Bought a used car for my daughter who is 900 miles away, so everything on the car had to work properly. Chris Smith, his manager and the service depar Bought a used car for my daughter who is 900 miles away, so everything on the car had to work properly. Chris Smith, his manager and the service department made sure everything was fixed that they promised. Highly recommend the staff and the entire dealership and how it is operated. More
Amazing Experience Once Again! Once again Suburban Chrysler of Ann Arbor was awesome! My husband and I have been leasing through them for years and had another stellar experience. R Once again Suburban Chrysler of Ann Arbor was awesome! My husband and I have been leasing through them for years and had another stellar experience. Rick Wresche went above and beyond all expectations. Rick listened to our needs and found the car that worked best for us. I ended up driving away with a lease on a new Compass and could not be happier! Not only did Rick do that for us, he also took care of my 2000 Civic the next day. I drove to Suburban after work to pick Rick up so he could drive the Civic from my house back to the dealership! Rick then spent time showing me features of my Compass, paired my phone with the car and transferred my plates. He ended up calling me (half hour after store closed) to let me know the quote for my Civic! I also have to give a big nod to J.P. who helped us finish the paperwork on the Compass. He called us the day after signing to let us know he had found a rebate that ended up saving us over $40 a month on our payments! Thank you guys so much for all of your hard work! We recommend them to anyone looking for a car. We will continue coming back in the future! More