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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.3
959 Reviews

3900 Jackson Rd

Ann Arbor, MI

48103

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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

July 14, 2018

Excellent Thomas Altheide the best sealer and he is the guy that you need contact when you get there he will help you whit everything that you need. More

by akrrentas645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Altheide
Jul 27, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi! We're so happy we were able to help you out!

July 13, 2018

Great experience Just want to take a moment and thank the staff, management and anyone else that helped us get the Jeep we wanted and have the best experience. Doug E More

by Bcorbett16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Jul 18, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great review and kind words about Doug and the rest of the staff! We are happy we could help you out!

July 13, 2018

Very helpful with corporate purchase Melanie was an excellent and friendly salesperson. She was responsive and helped find the right fit for my company car. Worked with me to get the most More

by AOS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Mirabito, Adam Hill, Andrew Tornow
Jul 18, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We appreciate you taking the time to leave us this feedback! Thanks for the review!

July 10, 2018

Wicked Good Car Buying Exoerience Had a great car buying experience. Darrius was great to work with during the selling process. Darius was informative, fast paced, and fun! Will defi More

by Trackhawk Matt
Recommend Dealer
Yes
Employees Worked With
Carrie Watts, Darius Edwards
Jul 18, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're glad to hear you're enjoying the new Jeep Grand Cherokee Trackhawk and enjoyed shopping for your vehicle with Darius. Looking forward to your next visit!

July 10, 2018

Excellent Customer service Excellent customer service, Doug Chitren went above and beyond to make us happy he addressed all questions and concerns we had in a timely manner ver More

by Tcolias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Carrie Watts
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback! We're glad to hear that you had a great experience at our dealership!

July 10, 2018

ILIR is the greatest service manager ever! This is going to sound fake, but rest assured this is a real review! ILIR bent over backwards to help out our family. To make a long story short, our More

by Duncan Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Williams , Ilir Lako
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Ilir exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2018

Tom was amazing and this dealership are professional angle Tom was amazing and this dealership are professional always. He went out of his way to make sure I was able to get my new Jeep More

by Maha1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Altheide, Louie Richards
Jul 18, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congrats on the new Jeep! We hope to serve you again!

July 08, 2018

We had great experience. Daug is very helpful He helped us to pick the Jeep we wanted. Helped us to get the best deal he could. He is very patient to explain everything. He is great ! More

by Mei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know them well, Doug Chitren, Louie Richards
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Mel, congratulations on the new Jeep! We're looking forward to your next visit!

July 08, 2018

The Folks at Suburban are Awesome! The staff at Suburban were awesome!! When I oulled into the lot, I had no idea that I would be driving out with a new vehicle. Doug Chitren and Adam More

by Queen Deen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren, Adam Hill
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're so glad to hear that Adam and Doug provided you with an excellent dealership experience. We look forward to working with you again!

July 08, 2018

If you like to be lied to Guaranteed Financing is just a gimmick to get you into the doors. Trained well and know exactly what to say to get you into the dealership More

by mb133
Recommend Dealer
No
Employees Worked With
Olldashi Vialdo
Jul 09, 2018 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. A manager will be contacting you shortly to try and rectify the situation. However, if you would like to speak sooner please contact our Retail Operations Manager, Robert Betts, at 734-662-3175 or rbetts@suburbancollection.com at your earliest convenience.

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