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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.4
954 Reviews

3900 Jackson Rd

Ann Arbor, MI

48103

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954 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

March 01, 2024

My experience was Excellent! ! Dominic is amazing and answered all my questions. He really worked hard to help get me into a new vehicle with a great deal. Thanks again and I love More

by Johnjdh09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tran
Mar 04, 2024 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

John, we're delighted to know Dominic was able to assist you with your questions and help find the perfect vehicle for you at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Enjoy your new ride!

January 20, 2024

Tomi was wonderful and helpful in ever aspect! Worked with our credit and made us very happy. More

by Kasey Yoell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Jan 22, 2024 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're so happy to hear how helpful Tomi was in working with your credit! Please let us know if there's anything we can help you with in the future. Until then, safe travels!

January 04, 2024

My experience at this dealer was mediocre at best. The sales person was very nice and engaging until I decided not to buy from them because of the prices. Once I said I would like to think on it becau More

by hinesmhannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tomi Zagata
Jan 05, 2024 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hannah, I'm sorry to read about your experience. It's important for us that our customers feel respected and heard throughout their visit with us, especially when making such a significant decision. We never want anyone to feel pressured or ridiculed. I'd appreciate the opportunity of discussing this further so we can learn from it and improve, please reach out at your earliest convenience. Thank you, Tom Cockfield - Sales Manager - 734-800-7833

January 01, 2024

Tomi Zagata was a total pleasure to work with. Having moved from Chicago to Ann Arbor area this store was poised to not only be our go-to for the new Lease being rated here, but also for our 2022 More

by CG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tomi Zagata
Jan 02, 2024 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Cory, if there was an error in your paperwork, we will certainly fix this for you. We did reduce our pricing to include a 1-year Nitro fill package and it seems You opted in to a 3 year. I can explain the benefits further, or just adjust your package. We want to make you happy give me a call 734-800-7901

December 18, 2023

I submitted a question through Autotrader about the warranty left of the Jeep. I received 18 emails afterwards!!!!! More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Annie Ai, Emily Sanders
Dec 20, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Ross, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (734) 662-3175 to speak to our manager directly.

December 09, 2023

Best car buying experience I’ve ever had. Tomi took her time to explain everything to me, going over options. She was patient and helpful every single step of the way. I will forever recomme More

by tjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Dec 11, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Thanks for the recommendation, and have an amazing day!

November 22, 2023

I've bought multiple cars from Tomi and she works her butt off to get you the best deal on what you want, no matter what your credit is. She's personable, kind and very hardworking! More

by sammat7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Nov 24, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 22, 2023

She’s amazing, works with any credit! Got my car when I didn’t think I could get one. So professional and got me the car I needed! More

by Kyoung1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Nov 24, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2023

Tomi is amazing at what she does! She was able to help me get my first “big girl purchase” and i’m obsessed with my car. She goes above and beyond for her clients!! More

by Tayah Broughman
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Nov 24, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2023

They are able to work with any credit without any hassle. If you need a good deal, go here! More

by firewife34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomi Zagata
Nov 23, 2023 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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