Suburban Chevrolet

Jack was a wonderful guide in the process of buying a truck! He made the process stress free and was very informative! truck! He made the process stress free and was very informative! More

Jack was very helpful. Probably be the best experience I have ever had with a sales representatives in my entire life!!! Thanks Jack Probably be the best experience I have ever had with a sales representatives in my entire life!!! Thanks Jack More

I had a wonderful experience. Ben Cutts was super helpful and very nice. They know what they are doing and really care about the customer. I felt like I was part of a family. Ben Cutts was super helpful and very nice. They know what they are doing and really care about the customer. I felt like I was part of a family. More

It’s always a joy to work with the team at suburban chev. I’ve been searching for a while, then Jack Yanisch showed me EXACTLY what I was looking for. Had my trade appraised and numbers worked up so fast, an I’ve been searching for a while, then Jack Yanisch showed me EXACTLY what I was looking for. Had my trade appraised and numbers worked up so fast, and it was easy on my end! Mark in finance found me the best payment options and made signing the paperwork a breeze. I will always recommend suburban Chevrolet! More

Jack was very helpful. Explained all the new features. The whole process went smoothly. Was happy with all the employees throughout the entire process from first ordering Explained all the new features. The whole process went smoothly. Was happy with all the employees throughout the entire process from first ordering the vehicle to picking it up. More

I drove from 4 hours from Iowa to purchase a trailblazer. Jack and the entire staff that I dealt with were extremely professional and friendly. They made the buying experience fun and easy. Jack went over Jack and the entire staff that I dealt with were extremely professional and friendly. They made the buying experience fun and easy. Jack went over the vehicle with me explaining how to use some of the technology I didn’t even know was on the vehicle. He set up my phone to the vehicle and set up the free onstar. More

This was my first time buying a car on my own from a dealer, and the process went very smoothly! Jack was really helpful and made sure I understood everything that was happening during the experience. dealer, and the process went very smoothly! Jack was really helpful and made sure I understood everything that was happening during the experience. More

I was having some intermittent problems with my Chevy, and upon entering my VIN at GM's online warranty tracker I saw the issue was covered by a special coverage warranty extension. I mentioned this when and upon entering my VIN at GM's online warranty tracker I saw the issue was covered by a special coverage warranty extension. I mentioned this when I set up an appointment at Suburban, and I mentioned it when I dropped off the car. Several hours later I got a voice mail from Andrew. He stated that they reset the error codes and all was good so I could pick up the car. I tried calling back the number he left, and it went into a voice mail with someone else's name, and no mention of Chevrolet or any company name. I wasn't sure if Andrew had given me the correct number or not. I tried several times, no answer. I tried calling Suburban Chevrolet several times, no answer. Finally I drove to talk to Andrew directly and found 5 guys sitting around shooting the breeze and not answering calls. Andrew said there was nothing he could do, they couldn't reproduce the problem. I asked him to look up the special coverage bulletin (and provided him the number) and he said he couldn't do that since he couldn't reproduce the problem. And he did me the "favor" of reducing the $150 diagnostic fee to $100. When I got home I called GM, and they said there was no need to reproduce the problem, that my vehicle was covered by the Special Coverage and that GM would pay for the fix. I will not go back to Suburban for that. More