
Suburban Chevrolet
Eden Prairie, MN
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1) After having a scheduled appointment, I still had to wait 1 1/2 hours for an oil change and tire rotation. 2) technician rotated tires but did not put tire pressure sensors back to original position. wait 1 1/2 hours for an oil change and tire rotation. 2) technician rotated tires but did not put tire pressure sensors back to original position. ( on the previous oil change and rotation, the pressures of the four tires varied wildly, making me wonder if pressures were checked at all. 3) Wanted to charge me for an oil change that was included in the Certified Vehicle Program. 4) Both times I have had the pickup serviced, the ‘computer system’ didn’t work and I did not receive A copy of the checklist. It did work well enough to print the bill. More
Was a very great service that was provided to us. The young women who helped us was very great. For sure will be coming back for any future problems young women who helped us was very great. For sure will be coming back for any future problems More
Service Tech Melissa was courteous, helpful and in good spirits. Got my tires installed the same day that I called to order new ones for my Tahoe spirits. Got my tires installed the same day that I called to order new ones for my Tahoe More
Great to work with. Gave a great deal on trade. My salesman, Jason, was top notch. Showed me all the options on the vehicle I bought. Very satisfied customer! salesman, Jason, was top notch. Showed me all the options on the vehicle I bought. Very satisfied customer! More
Great service. Quick responses. Nice to have such great customer service thank you for the fantastic service. I appreciate it very much. Good to know that it’s still out there customer service thank you for the fantastic service. I appreciate it very much. Good to know that it’s still out there More
From the moment we arrived we felt welcomed and not rushed by Sales Specialist Dakota Otto! He was top-notch professional and worked really hard to help us get the car that we wanted! What started out rushed by Sales Specialist Dakota Otto! He was top-notch professional and worked really hard to help us get the car that we wanted! What started out as a frustrating and disappointing day quickly turned around when we visited this dealership. Dakota is very friendly, courteous, and respectful! More
I believe I got a fair deal on my purchase and trade in. The sales rep was helpful and the transaction went smoothly. Unlike other purchases I have made I felt no undue pressure. The sales rep was helpful and the transaction went smoothly. Unlike other purchases I have made I felt no undue pressure. More