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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

October 30, 2020

You send too many texts, emails, and leave too many voice-mails regarding reminders to schedule appointments, and to leave feedback on services. I love you guys, but it drives me a little crazy. ;) More

by BECKY.ASCHE
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
October 30, 2020

I’ve dealt with Suburban Chev for 45 years and always have had a great experience with the employees, from the front office to the service departments. Keep up the excellent service 👌👍😎 More

by PROSATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer
October 28, 2020

I was told my oil change would be about a hour. I waited 2.5 hour then I had to ask what's up??I left very unhappy with your service department. More

by JCA290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayc Alvarez
October 28, 2020

Prompt courteous service. Friendly efficient staff. I was checked in quickly and kept informed of the progress and the repairs I needed picking up my vehicle vas fast and easy More

by tpdeveny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer, Carissa Miller
October 28, 2020

Jason was great to work with-very helpful and listened to what I needed. Mark in the finance department was also great. Went through the financing and options More

by meccless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Anderson, Jason Wenge, Mark Thompson
October 28, 2020

Service work was done on time, service rep Carissa was awesome. Pricing was great. The crew thru out the building was friendly and the place was clean More

by RON.JENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Miller
October 27, 2020

The crew is always super friendly and considerate. I appreciate being recognized especially since I only go here only once every 3 months for oil changes. Tim always has something funny to say it bright More

by Marthagordon95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer, Austin Brandt
October 27, 2020

The service team feels as if they are always looking out for you. Tim is my go-to and upfront with me on what we are looking at, next steps and costs. Couldn't ask for a better team to look at my truck. More

by RELOAD7542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
October 26, 2020

Excellent friendly employees. Knowledgeable mechanics. They are always very accommodating getting my Malibu in for regular service and maintenance. They have never recommended unnecessary repairs. Melissa More

by SONDRATOLLEFSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer, Mike Kraft
October 23, 2020

I dropped one of my card off after closing time as I needed a jumpstart at the end of work to get it started. Tim Chvala kept me informed, replaced the battery and had me back on the road the next day. More

by Craig P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
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